Forum Response - Malware (Windows Only)

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try some of the following programs to scan for malware: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus for Windows 7/Vista/XP if you don't already have one) Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

• Microsoft Safety Scanner
• MalwareBytes' Anti-Malware
• TDSSKiller - AntiRootkit Utility
• Microsoft Security Essentials (A good permanent anti-virus for Windows 7/Vista/XP if you don't already have one)

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!