Forum Response - Flash problems
Revision Information
- Revision id: 25866
- Created:
- Creator: John99
- Comment: removed redundant kb link, added not about Flash 10.3
- Reviewed: Yes
- Reviewed:
- Reviewed by: AliceWyman
- Is approved? No
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
Flash Plugin - Keep it up to date and troubleshoot problems
If problems persist see
Adobe Flash plugin has crashed - Prevent it from happening again
The article gives full instructions on downgrading to an earlier FlashPlayer version
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
And it maybe noted that if FlashPlayer 11.2 features are not essential, FlashPlayer 10.3 is more secure and available from the link http://fpdownload.macromedia.com/pub/.../install_flash_player_11_plugin_32bit.exe
Please tell us if this helped!