Forum Response - Flash problems
Revision Information
- Revision id: 25740
- Created:
- Creator: user66338
- Comment: Adding canned response for recent flash crashes
- Reviewed: Yes
- Reviewed:
- Reviewed by: user66338
- Is approved? Yes
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles: Flash Plugin - Keep it up to date and troubleshoot problems Adobe Flash plugin has crashed - Prevent it from happening again Flash 11.3 doesn't load video in Firefox
Other, more technical information about these issues can be found under these Links: http://forums.adobe.com/thread/1018071?tstart=0 http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!