Forum response -Firefox 45 Mac won't shut down bug 1258515

Revision Information
  • Revision id: 121225
  • Created:
  • Creator: John99
  • Comment: asterisk not needed - leading space gives pastable <pre> format. Space after hash needed to number in support forumh
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: John99
  • Is approved? Yes
  • Is current revision? Yes
  • Ready for localization: No
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Revision Content

In recent Firefox versions (including Firefox version 44) there is an issue where some users using Firefox on a Mac are not able to shut down their computers after updating to version 45.

For an immediate work around while we work on a fix please follow the instructions below, please take note that this will require a little technical knowledge:

  1. From the Spotlight Search on a Mac search for Terminal
  2. This will open up a new window with ":~ <username>$"
  3. Type in, or paste, the following and press enter to complete a shut down: 
 sudo killall launchservicesd && sudo killall Dock

Please report back the results and wait for an update to fix this issue. Thank you!