Forum Response Android - Clear Cache and Cookies

Revision Information
  • Revision id: 36552
  • Created:
  • Creator: Andrew
  • Comment: removed images and changed to words instead.
  • Reviewed: No
  • Ready for localization: No
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Revision Content

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Tap the menu icon located at the top right corner. This is the icon with 3 bars.

2. Tap settings.

3. After that, you will be taken to the settings screen. In the settings screen, look under the section privacy and security and select clear private data.

4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:

  • Cookies and active logins
  • Cache

5. After those have been selected tap the clear data button to sucessfully clear the cache and cookies.

Did this help you with your problems? Please let us know!