History of Firefox Sync troubleshooting and tips

Category:
Troubleshooting
Revision history for:
English

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Revision Status S Editor R Comment
Current M Angela Lazar Replace Master password with Primary password
Approved   Lamont Gardenhire Removed Firefox for Android topic selections
Approved   Artist removed for not fx56 panel name and a spare for
Approved M philipp adapt for preferences reorganisation in firefox 56 & purge old content
Approved M Joni polished up confirmation email revision
Unreviewed   guigs I added the confirmation email troubleshooting for adding a new device
Reviewed M cebu taxi driver I changes expiry date 2017
Approved M AliceWyman Option to clear saved passwords when Firefox closes was removed in fx42 (see discussion)
Approved M Boersenfeger Old Sync is off since Months ago...
Unreviewed   Joni fixed wording
Unreviewed   skierpage steps to cut down on your sync'd bookmarks in order to fix Android problem (thanks rnewman).
Reviewed M hg42 add special cases section
Approved M rnewman@mozilla.com Adding a note about bookmark sync limitations.
Unreviewed   pollti added template for about:config
Approved   pollti fixed link
Approved M Joni wording edits to last revision.
Unreviewed   guigs added what to do when cookies are not enabled.
Approved M Joni added template for Cloud Services.
Approved M Lan New link to Cloud Services Status
Approved   ideato removed "Share this article" link
Approved   Artist minor edits
Approved   Joni removed extra {/note}
Approved M Joni rearranged questions so that update is at the top
Unreviewed   Joni added info on how to update sync
Approved M Joni unhiding update sync template
Approved M Michele Rodaro Note {for not fx29}: Changed anchor link; {for mac,linux}Preferences{/for}: Added Linux
Approved M Michael Verdi removed fx3.5 info, used template for accessing options/prefs
Approved M Joni Ready
Unreviewed   Joni in progress - do not approve
Approved M rnewman@mozilla.com Removed outdated Android advice; advised against using Reset Sync for troubleshooting.
Approved M Swarnava Sengupta added master password info
Approved M scoobidiver note removed now that Fx 14.0 is released
Approved M Michael Verdi New 160 character search summary
Approved M mluna typo fixes
Unreviewed   Ibai Documenting https://bugzilla.mozilla.org/show_bug.cgi?id=768102
Approved M Swarnava Sengupta added the Share this article template
Approved M Ibai Updated with some changes to the 2 Android versions running at the same time.
Unreviewed   Michael Verdi Based on Ibai's revision - removed {for}, added a note, tried to make the explanation clearer, updated the steps for uninstall
Unreviewed   Ibai Update to cover https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed
Approved M scoobidiver OnlyinFx4 replaced by ApplytoFx
Approved M Michael Verdi added note for 3.6 users
Unreviewed   Ibai The Sync add-on should be uninstalled by now.
Approved MT Ibai Removed reference to download Sync Add-on
Approved MT Ibai Removed "Remember password" steps. Not needed.
Approved M Michael Verdi new revision of reset section - added steps, simplifed text
Unreviewed   Ibai Added information abou the Privacy settings to ensure Sync is not resetting after closing the browser.
Unreviewed   Michael Verdi New draft of sync resets section, updated anchor links
Unreviewed   Ibai Updated for fx9 and added the explanation to fix the Sync Setup reset issue
Approved M Ibai Changed Sync Key to Recovery Key in Fx9
Unreviewed   AliceWyman (Empty edit) See discussion: [Needs update] Sync Set Up resets every time Firefox is Closed
Approved M Ibai Remove the push-back from server error messages.
Unreviewed   gszorc linked to service status page and documeted that should be checked
Reviewed   Mac Describing both "Uninstall" for versions below 4 and "Devactivating" for versions above 3.
Unreviewed   Michael Verdi Needs improvement https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working/discuss/1769
Approved M scoobidiver fixed broken link
Approved M mluna update for grammar, headings, and changes to linked article titles and new How do I manage my Sync account? article.
Approved MT scoobidiver 2 mains sections depending if an error is displayed, removed useless keywords
Unreviewed   Ibai Typo
Unreviewed   Ibai Separated account management information.
Approved M Michael Verdi removed out of date screenshot
Unreviewed   Ibai The way a new Sync Key is generated has been modified.
Approved M Tonnes remove en-US for beta page, clarify master pw line, fix links for troubleshooting articles
Approved M Michael Verdi ready for localization
Approved M Michael Verdi moved password section to a template
Approved   Michael Verdi Added link to sync questions
Approved   Michael Verdi Named links to sections headings don't work? Made a note instead
Approved M Michael Verdi updated for B8, B3 and sync 1.6
Approved M Tonnes add missing {/for}
Approved M Chris Ilias reformat section on about:sync-log
Approved   Michael Verdi Added a note for Fx4 Beta users to upgrade to Sync 1.5. Once Fx 4 Beta 7 is released this note can be removed.

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