Firefox keeps asking me for Primary Password

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  • Revision id: 182668
  • Created:
  • Creator: Michele Rodaro
  • Comment: Using the same format as other articles
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
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If you’re using AVG Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox.

To resolve this problem, you must deactivate your master password and reactivate it:

  1. In the Menu bar at the top of the screen, click Firefox and select Settings (select Preferences on older macOS versions).Click the menu button Fx89menuButton and select Settings.
  2. Click Privacy & Security in the left panel.
  3. Under Logins and Passwords section, remove the checkbox next to Use a master password.
  4. Close Firefox.
  5. Repeat steps 1 through 2 above and reactivate a master password by selecting the checkbox next to Use a master password (use a previous or different password).
  6. Close Firefox.

When you reopen Firefox, it should not ask you for your master password again.