Firefox keeps asking me for master password

If you’re using AVG Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox.

To resolve this problem, you must first deactivate your master password and then reactivate it:

  1. Click the menu button New Fx Menu Fx57Menu and choose Options.Preferences.
  2. Click Privacy & Security in the left panel and go to the Logins and Passwords section.
  3. Remove the check-mark from the box next to Use a master password.
  4. Close Firefox:

    Click the menu button New Fx Menu and then click ExitQuit Close 29 .

    Click the Firefox menu Fx57Menu , then click Exit. Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu Fx57Menu , then click Quit.

  5. Open Firefox again.
  6. Repeat the above steps 1 and 2.
  7. Reactivate a master password by selecting the checkbox next to Use a master password and enter a password in the window that opens (use a previous or different password).
  8. Close Firefox:

    Click the menu button New Fx Menu and then click ExitQuit Close 29 .

    Click the Firefox menu Fx57Menu , then click Exit. Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu Fx57Menu , then click Quit.

When you next start Firefox, it should not ask you for your master password unless it's needed.

For more information about master passwords, see Use a Master Password to protect stored logins and passwords.
// These fine people helped write this article:AliceWyman, Michele Rodaro, Joni, Artist, Rok. You can help too - find out how.

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