Firefox Hello - video and voice conversations online

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  • Revision id: 80250
  • Created:
  • Creator: Joni
  • Comment: Modified sections, split into two articles: guest mode and accounts mode
  • Reviewed: No
  • Ready for localization: No
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Firefox Hello will be available to all Firefox Beta users in a few weeks. While some Beta users won't see the Hello button on their browser, they can still answer calls from Hello users.

Firefox Hello's Guest Mode lets you make free voice or video calls directly from the browser - no account needed! All you need are a microphone, webcam (optional), and Firefox Beta to call friends on a WebRTC-supported browser like Firefox, Chrome, or Opera.

Call someone often? Add, manage and call your contacts directly with a Firefox Account. See Create and manage your contacts list on Firefox Hello for more information.

Move the Hello button to your Menu or toolbar

To use Hello, move the button from the Customize panel to either your Menu or the toolbar. You'll only need to do this once!

  1. Click on the menu button The image "new fx menu" does not exist. on the top right corner of the browser.
  2. Click +Customize to see your customization options.
    customize webrtc
  3. Drag the Hello icon from the customization panel to your toolbar or menu.
  4. Click Exit Customize to finish.
If you don't see the Hello button in your Customize panel, please check back in a few weeks when the feature is available to all Beta users or visit about:config and change the loop.throttled setting to false . You can still receive calls from a Hello user in the meantime.

Invite someone to talk

  1. Launch Firefox Beta.
  2. Click on the Hello button hello button in the menu panel. (Tip: Add the Hello button to your toolbar for easier access.)
  3. Click the Email button to send the link to a friend using your default email program, or click Copy to copy and send the link using another messaging program.
  4. A notification will pop up when your friend calls you:
    call notification 35
  5. Click the answer 35 button to accept the conversation. Choose the video camera option if you'd like to do a video conversation, or the microphone option for a voice only call.
  6. Use the privacy controls webrtc privacy to mute your microphone or turn off your camera as needed.
  7. To end the call, click call end.

I received an invitation. What do I do?

  1. Click on the call link on the invitation and follow the steps below.
  2. Click on Start to initiate a video conversation (or choose the Voice conversation option if you don't have a webcam):
    start call webrtc
  3. When your friend accepts the call, you'll be able to see and hear each other.
  4. Use the privacy controls webrtc privacy to mute your microphone or turn off your camera as needed.
  5. To end the conversation, click the Exit button.

Controlling notifications

If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to Do Not Disturb to stop all call notifications.

webrtc status 35