Firefox Hello - video and voice conversations online

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  • Revision id: 79218
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  • Creator: Joni
  • Comment: styling
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Firefox Hello is being released gradually to all Firefox Beta users over the next few weeks. While some Beta users won't see the Hello button on their own browser, they can still answer calls from Hello users.

Firefox Hello lets you have voice or video conversations directly from the browser - no downloads or account signups required! All you need is a microphone, a webcam (optional), and Firefox Beta.

Move the Hello button to your Menu or toolbar

If you don't see the Hello button in your Customize panel, please check back in a few weeks when the feature is released to all Beta users. You can still receive calls from a Hello user in the meantime.

To use Hello, first move the button from the Customize panel to either your Menu or the toolbar. If you use Hello often, move it to your toolbar for easier access.

  1. Click on the menu button The image "new fx menu" does not exist. on the top right corner of the browser.
  2. Click +Customize to see your customization options.
    customize webrtc
  3. Drag the Hello icon from the customization panel to your toolbar or menu.
  4. Click Exit Customize to finish.

Invite someone to talk (Guest Mode)

A link invitation allows you to connect with a person without signing in (for instance, if you're on a public computer). Here's how to do it:

  1. Launch Firefox Beta.
  2. Click on the menu button The image "new fx menu" does not exist. followed by the Hello button hello button in the menu panel. (Tip: Add the Hello button to your toolbar for easier access.)
  3. Click the Email button to send the link to a friend using your default email program, or click Copy to copy and send the link using another messaging program.
  4. A notification will pop up when your friend calls you:
    call notification 35
  5. Click the answer 35 button to accept the conversation. Choose the video camera option if you'd like to do a video conversation, or the microphone option for a voice only call.
  6. Use the privacy controls webrtc privacy to mute your microphone or turn off your camera as needed.
  7. To end the call, click call end.
Tip: If you call someone often, sign up for Firefox Accounts so you can add them to your contacts list. The other person must also sign up for Firefox Accounts in order to receive direct calls. You may still use Guest Mode when you are signed out of your account or need to call someone without an account.

Start a video or voice conversation

  1. If you are calling someone on your contacts list (Firefox Accounts required), simply click on the call button next to their name:
    hello call contact
  2. If you've received an invitation, click on the call link on the invitation and follow the steps below.
  3. Click on Start to initiate a video conversation (or choose the Voice conversation option if you don't have a webcam):
    start call webrtc
  4. When your friend accepts the call, you'll be able to see and hear each other.
  5. Use the privacy controls webrtc privacy to mute your microphone or turn off your camera as needed.
  6. To end the conversation, click the Exit button.
Controlling notifications: If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to Do Not Disturb to stop all call notifications.
webrtc status 35

Create and manage your contacts list

If you have people you call often, add them to your contacts list to start a conversation with just one click. Follow the steps to create a Firefox Account and manage your list.

  1. Click the menu button The image "new fx menu" does not exist., followed by the Hello button hello button. (Tip: add the menu button to your toolbar for easier access.)
  2. Click Sign In or Sign up and follow the prompts to create an account or sign in to an existing account.
  3. If you have an existing Firefox Account, sign in with your email address and password. Otherwise, follow the prompts to create a new account.
  4. After you've signed in, click on the contacts tab to access your list.
    contacts tab hello
  5. Click New Contact to add contacts individually, or click Import to import your Google contacts.
  6. To call a contact, click on the green button next to their name. To remove a contact, edit or block a contact, click on the arrow on the green button next to their name and choose your desired option.
A Firefox Account is also required to receive direct calls. For more information about Firefox Accounts, see Access Mozilla Services with a Firefox Account.