Firefox crashes when downloaded files are checked by virus scan

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This article covers the situation where Firefox displays a message about crashing when you try to download files or save images.


Firefox crashes when attempting to perform a virus scan

With some antivirus programs, the virus scan after files are downloaded may cause Firefox to crash. You can disable virus scanning in Firefox with the following steps:

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click I accept the risk!Accept the Risk and Continue to continue to the about:config page.
  2. Locate the browser.download.manager.scanWhenDone preference and double click it to change the value to false.

 

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