Firefox for Android Crashes On Startup - How To Fix

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  • Revision id: 36259
  • Created:
  • Creator: Roland Tanglao
  • Comment: first version with full content cut and pasted in installing and template for uninstalling
  • Reviewed: No
  • Ready for localization: No
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If Firefox for Android crashes on startup (you may or may not see this error message: "OpenGL-accelerated layers are a hard requirement on this platform"), here's how to fix it:

  • Step 1. Uninstall Firefox for Android.
Important:If you uninstall Firefox, you will lose your data such as bookmarks & history ; if you don't want to lose your data, please wait for a Firefox update to fix this problem.
  • Step 2. Install Firefox for Android.

Step 1. Uninstall Firefox for Android

Important:If you uninstall Firefox, you will lose your data such as bookmarks & history ; if you don't want to lose your data, please wait for a Firefox update to fix this problem.

To uninstall Firefox, follow these steps:

  1. Open the Google Play Store application and tap on the search icon which looks like a magnifying glass.

    ICS - Android - Tapping Search icon in Google Play
  2. Type "Firefox" and tap on the magnifying glass search icon.
  3. Tap on Firefox.

    ICS - Android - Searching for Firefox in Google Play
  4. Tap on Uninstall.

    ICS - Android - Uninstalling from Google Play

Your uninstall of Firefox is finished.

Step 2. Install Firefox for Android

This article shows you how to download and install Firefox for mobile on Android devices that meet the following requirements:

  • Android 2.2 or higher
  • an ARMv7 processor and a min clock frequency of 800MHz
  • Approximately 17MB internal or SD storage. It runs best on devices with at least 512MB of RAM
  • a min display resolution of 480 x 320
  • support of OpenGL ES 2.0
If Firefox can't be found when trying to download or searching for it in Google Play, your device may not be supported.
For instructions about devices running Maemo or Meego, see instead http://store.ovi.com/publisher/Firefox.

Prerequisites

If you have installed and set up sync for any version of Firefox Beta, Aurora, or Nightly, you must uninstall that version before setting up sync on Firefox for Android.

Downloading and installing Firefox

  1. To download and install Firefox on your device just go to mozilla.org/mobile and tap on the download button.

    install_0

    The Google Play app will open the Firefox installation page.
  2. Tap the Install button.

    install_1

  3. Accept permissions and begin the download.

    install_3

    The installation will begin.

    install_5

  4. Select the Allow automatic updates check box to be sure you get security updates every six weeks.

    install_update

  5. Finally, tap the Open button

    install_open