Firefox 24 crashes with the Norton Toolbar

This article is no longer maintained, so its content might be out of date.

Note: This article only applies to Firefox 24.

Firefox 24 users who have the Norton Toolbar installed may experience crashes. Norton is working on an update to fix this issue. Until then the workaround is to disable the Norton Toolbar:

  1. Click the menu button Fx89menuButton, click Add-ons and themes and select Extensions.
  2. Locate the Norton Toolbar extension and click its Disable button.
  3. Click Restart now if it pops up. Your tabs will be saved and restored after the restart.

 

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More