Forum response - DRM Video Playback Issues on Windows ARM Devices

Revision Information
  • Revision id: 254982
  • Created:
  • Creator: AliceWyman
  • Comment: linkified ARM
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

Currently there is an issue with DRM media playback in all versions of Desktop Firefox running on ARM-based Windows devices. This issue prevents users from viewing content on popular streaming sites like Netflix, Amazon Prime, Hulu, and Disney+.

This issue was discovered December 2022 and is currently under investigation by Mozilla engineering teams.

The problem was introduced in a recent Widevine CDM update shipped December 1st, 2022. This issue appears to be addressed through a recent Windows 11 update. Windows 10 is still impacted.