How to let Firefox use the internet on your Windows computer
Revision Information
- Revision id: 610
- Created:
- Creator: Chris Ilias
- Comment: move out of waiting for review
- Reviewed: No
- Ready for localization: Yes
- Readied for localization by: AnonymousUser
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Revision Content
Windows provides a built-in firewall, which controls how programs access the Internet. If Windows Firewall doesn't permit Firefox to make connections, Firefox generates a "Server not found" error when you try to browse to websites.
Table of Contents
Windows 7
Checking for Windows 7 Firewall
To see if you're running Windows Firewall:
- Click the Windows icon, and select . The Control Panel window will appear.
- Click on System and Security. The System and Security Panel will appear.
- Click on Windows Firewall. The Windows Firewall panel will appear.
- If you see a green check mark, you are running Windows Firewall.
Configuring Windows 7 Firewall
If you're running Windows Firewall and having connection problems in Firefox:
- On the left side of the Windows Firewall panel, click the Allow a program or feature through Windows Firewall. The Allowed Programs panel will appear.
- Click the
button. - Find Mozilla Firefox in the list of programs. If it is there, click to select it. If not, skip the next step.
- With Mozilla Firefox (or firefox.exe) selected, click the button. Confirm that you want to remove the entry.
- After removing the Mozilla Firefox entry, click the
button. The Add a Program window will appear. - In the Add a Program window, click the button.
- Navigate to the Firefox program directory (e.g. C:\Program Files\Mozilla Firefox\) and double-click on firefox.exe.
- Click the button.
- Click the button to close the Allowed Programs panel.
Windows Vista
Checking for Windows Vista Firewall
To see if you're running Windows Firewall:
- Click the Windows icon, and select . The Control Panel window will appear.
- Click on the System header. The Security Panel will appear.
- Click on the Windows Firewall header. The Windows Firewall panel will appear.
- If you see a green check mark and the message Windows Firewall is helping to protect your computer, you are running Windows Firewall.
Configuring Windows Vista Firewall
- On the left side of the Windows Firewall panel, click the Allow a program or feature through Windows Firewall. The Windows Firewall Settings window will appear.
- Find Mozilla Firefox (or firefox.exe) in the list of programs. If it is there, click to select it. If not, skip the next step.
- With Mozilla Firefox selected, click the button. Confirm that you want to delete the entry.
- After removing the Mozilla Firefox entry, click the button. The Add a Program window will appear.
- In the Add a Program window, click the button.
- Navigate to the Firefox program directory (e.g. C:\Program Files\Mozilla Firefox\) and double-click on firefox.exe.
- Click the button to close the Add a Program window.
- In the Windows Firewall Settings window, click to select the General tab.
- Ensure that Block all incoming connections is not selected.
- Click the button to close the Windows Firewall Settings window.
Windows XP
Checking for Windows XP Firewall
To see if you're running Windows Firewall:
- Click on the Windows Start button, and select . The Control panel window will appear.
- Click on the Security Center link. The Security Center will appear.
- If the Firewall header says ON, you are running Windows Firewall.
Configuring Windows XP Firewall
If you're running Windows Firewall and having connection problems in Firefox:
- Click on the Windows Start button, and select . The Control panel window will appear.
- Click on the Security Center link. The Security Center will appear.
- If the Firewall header says ON, you are running Windows Firewall.
- Ensure that Don't allow exceptions is not selected.
- Click to select the Exceptions tab.
- Find Mozilla Firefox (or firefox.exe) in the list of programs. If it is there, click to select it. If not, skip the next step.
- With Mozilla Firefox selected, click the button. Confirm that you want to delete the entry.
- Click the button.
- In the Add a Program window, click the button.
- Navigate to the Firefox program directory (e.g. C:\Program Files\Mozilla Firefox\) and double-click on firefox.exe.
- Click the button to close the Add a Program window.
- Click the button to close the Windows Firewall Settings window.
Based on information from Firewalls (mozillaZine KB)