Change your two-step authentication device for your Mozilla account

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  • Revision id: 187269
  • Created:
  • Creator: Joni
  • Comment: new article per product team's request
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: heyjoni
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
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If you have two-factor authentication (2FA) setup on your account and need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account.

Step one: Disable two-step authentication

  1. Go to https://accounts.firefox.com and log in.
  2. Enter the authentication code from your authentication application.
  3. After login, expand the Two-step authentication section by clicking Change.
  4. Click Revoke.

Step two: Re-enable two-step authentication

Once your new device is ready to use, please follow instructions for enabling two-step authentication here. When enabling two-step authentication, all of the old recovery codes become invalid. Please ensure that you save the new recovery codes in the event your 2FA device fails.