Cannot delete messages
Revision Information
- Revision id: 167668
- Created:
- Creator: LogoX
- Comment: +script solution for repeated repair
- Reviewed: Yes
- Reviewed:
- Reviewed by: Chris_Ilias
- Is approved? No
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
If you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder.
Here is how to delete the corrupted trash folder and create a new one:
- First, open your Profile folder:
- At the top right of the Thunderbird window, click the menu button
, then select , and then . The Troubleshooting Information tab will open.
- Under the Application Basics section, click on filesfolder will open. . A window with your profile
- At the top right of the Thunderbird window, click the menu button
- Close Thunderbird.
- Open the Mail (or ImapMail) folder in your file manager (according to whether you are using POP or IMAP with the affected account).
- Open the folder with your incoming mail server name (something like imap.googlemail.com or pop.googlemail.com).
- Select the Trash and Trash.msf files and delete them. In some accounts, these may be named Bin or Deleted.
- Restart Thunderbird.
- If you are using IMAP, a new Trash folder will be automatically created by Thunderbird.
- If you are using POP:
- In the folder list, right-click on your account name and select .
- Enter Trash as folder's name and confirm by clicking on
.
The trash will reappear and you will be able to delete mail again.
recurring problem?
Here is a Linux script to generate the trash folder every time you start Thunderbird:
#!/bin/sh for f in ./`cat ./profiles.ini | grep 'Path=' | sed s/^Path=//`/Mail/*;do [ -d "$f" ] && touch "$f"/Trash done; thunderbird