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Avoid getting locked out of your Mozilla account
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Tips and tricks to avoid getting locked out of your Mozilla account.
Tips and tricks to avoid getting locked out of your Mozilla account.
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Your Mozilla account lets you [[Access Mozilla services with a Mozilla account|access Mozilla Services]] on any device by simply signing in. With a Mozilla account and [[How do I set up Sync on my computer?|Firefox Sync]], you can get all your bookmarks, passwords, open tabs and more. Protect your account with recovery information, backup sign-in methods, and account recovery options to help you sign in if:
*You forget your password
*You lose your device
*Your account is hacked
This article explains how to protect your account with recovery information, to help you get back into your account in case you get locked out.
__TOC__
=Set up a secondary email address=
Mozilla accounts will let you add a secondary email address as a backup in case you lose access to your primary email address. To learn how, see [[Add a secondary email address to Mozilla accounts]].
Choose an email address that:
*You use regularly
*Is different from the one you use to sign in to your Mozilla account
=Set up an account recovery key=
You can use an account recovery key to sign in to your Mozilla account to regain access to your data in case you forget your password. See [[Reset your Mozilla account password with Recovery Keys]] for details.
{note}'''Tip:''' Add [mailto:accounts@firefox.com accounts@firefox.com] to your list of allowed senders to keep your email provider from blocking any confirmation code or password reset email and avoid them from going into the spam folder.{/note}
=Set up more ways to sign in=
==Set up a passkey==
A passkey gives you another way to sign in to your Mozilla account without entering your password. Passkeys use your device's built-in authentication methods, such as a fingerprint, face recognition, PIN, or hardware security key.
Adding a passkey can help you regain access to your account if:
*You forget your password
*You lose access to one sign-in method
*You want an additional secure way to sign in
To create a passkey:
#Sign in to your Mozilla account.
#Open {menu Settings}.
#Go to {menu Security} > {menu Passkeys}.
#Select {button Create}.
#Follow the prompts from your browser and device.
{note}'''Note''': You can add multiple passkeys to your account. Consider registering passkeys on more than one trusted device, or adding a hardware security key as a backup.{/note}
For more information, see [[Use a passkey to sign in to your Mozilla account]].
==Enable two-step authentication==
Prevent someone else from signing in by requiring a unique code only you can access. To learn how, see [[Set up two-factor authentication on your Mozilla account]].
==Sync logins in Firefox desktop==
Enable logins sync on Firefox desktop, so you can access your logins across other synced devices. For more information, see [[How to perform Sync on Firefox desktop]].
{warning}'''Note:''' Mozilla will send you a request to reset your password if it detects that your account [[Reset your Mozilla account password to protect your credentials|credentials have been leaked on the dark web]]. In this case, you’ll be entirely disconnected from all devices and cannot log back in until you reset your password.{/warning}
==Sign in with a one-time email code==
Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data.
=Related articles=
*[[I'm having problems with my Mozilla account]]
*[[My sign in was blocked for security reasons on Mozilla account]]
*[[Sign in to a Mozilla account using 3rd-party authentication]]
*[[How to change or reset your Mozilla account password]]
Your Mozilla account lets you [[Access Mozilla services with a Mozilla account|access Mozilla Services]] on any device by simply signing in. With a Mozilla account and [[How do I set up Sync on my computer?|Firefox Sync]], you can get all your bookmarks, passwords, open tabs and more. Protect your account with recovery information, backup sign-in methods, and account recovery options to help you sign in if:
*You forget your password
*You lose your device
*Your account is hacked
This article explains how to protect your account with recovery information, to help you get back into your account in case you get locked out.
__TOC__
=Set up a secondary email address=
Mozilla accounts will let you add a secondary email address as a backup in case you lose access to your primary email address. To learn how, see [[Add a secondary email address to Mozilla accounts]].
Choose an email address that:
*You use regularly
*Is different from the one you use to sign in to your Mozilla account
=Set up an account recovery key=
You can use an account recovery key to sign in to your Mozilla account to regain access to your data in case you forget your password. See [[Reset your Mozilla account password with Recovery Keys]] for details.
{note}'''Tip:''' Add [mailto:accounts@firefox.com accounts@firefox.com] to your list of allowed senders to keep your email provider from blocking any confirmation code or password reset email and avoid them from going into the spam folder.{/note}
=Set up more ways to sign in=
==Set up a passkey==
A passkey gives you another way to sign in to your Mozilla account without entering your password. Passkeys use your device's built-in authentication methods, such as a fingerprint, face recognition, PIN, or hardware security key.
Adding a passkey can help you regain access to your account if:
*You forget your password
*You lose access to one sign-in method
*You want an additional secure way to sign in
To create a passkey:
#Sign in to your Mozilla account.
#Open {menu Settings}.
#Go to {menu Security} > {menu Passkeys}.
#Select {button Create}.
#Follow the prompts from your browser and device.
{note}'''Note''': You can add multiple passkeys to your account. Consider registering passkeys on more than one trusted device, or adding a hardware security key as a backup.{/note}
For more information, see [[Use a passkey to sign in to your Mozilla account]].
==Enable two-step authentication==
Prevent someone else from signing in by requiring a unique code only you can access. To learn how, see [[Set up two-factor authentication on your Mozilla account]].
==Sync logins in Firefox desktop==
Enable logins sync on Firefox desktop, so you can access your logins across other synced devices. For more information, see [[How to perform Sync on Firefox desktop]].
{warning}'''Note:''' Mozilla will send you a request to reset your password if it detects that your account [[Reset your Mozilla account password to protect your credentials|credentials have been leaked on the dark web]]. In this case, you’ll be entirely disconnected from all devices and cannot log back in until you reset your password.{/warning}
==Sign in with a one-time email code==
Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data.
=Related articles=
*[[I'm having problems with my Mozilla account]]
*[[My sign in was blocked for security reasons on Mozilla account]]
*[[Sign in to a Mozilla account using 3rd-party authentication]]
*[[How to change or reset your Mozilla account password]]