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Avoid getting locked out of your Mozilla account

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Tips and tricks to avoid getting locked out of your Mozilla account.
Tips and tricks to avoid getting locked out of your Mozilla account.

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Your Mozilla account lets you [[Access Mozilla services with a Mozilla account|access Mozilla Services]] on any device by simply signing in. With a Mozilla account and [[How do I set up Sync on my computer?|Firefox Sync]], you can get all your bookmarks, passwords, open tabs and more. Protect your account with recovery information, backup sign-in methods, and account recovery options to help you sign in if: *You forget your password *You lose your device *Your account is hacked This article explains how to protect your account with recovery information, to help you get back into your account in case you get locked out. __TOC__ =Set up a secondary email address= Mozilla accounts will let you add a secondary email address as a backup in case you lose access to your primary email address. To learn how, see [[Add a secondary email address to Mozilla accounts]]. Choose an email address that: *You use regularly *Is different from the one you use to sign in to your Mozilla account =Set up an account recovery key= You can use an account recovery key to sign in to your Mozilla account to regain access to your data in case you forget your password. See [[Reset your Mozilla account password with Recovery Keys]] for details. {note}'''Tip:''' Add [mailto:accounts@firefox.com accounts@firefox.com] to your list of allowed senders to keep your email provider from blocking any confirmation code or password reset email and avoid them from going into the spam folder.{/note} =Set up more ways to sign in= ==Set up a passkey== A passkey gives you another way to sign in to your Mozilla account without entering your password. Passkeys use your device's built-in authentication methods, such as a fingerprint, face recognition, PIN, or hardware security key. Adding a passkey can help you regain access to your account if: *You forget your password *You lose access to one sign-in method *You want an additional secure way to sign in To create a passkey: #Sign in to your Mozilla account. #Open {menu Settings}. #Go to {menu Security} > {menu Passkeys}. #Select {button Create}. #Follow the prompts from your browser and device. {note}'''Note''': You can add multiple passkeys to your account. Consider registering passkeys on more than one trusted device, or adding a hardware security key as a backup.{/note} For more information, see [[Use a passkey to sign in to your Mozilla account]]. ==Enable two-step authentication== Prevent someone else from signing in by requiring a unique code only you can access. To learn how, see [[Set up two-factor authentication on your Mozilla account]]. ==Sync logins in Firefox desktop== Enable logins sync on Firefox desktop, so you can access your logins across other synced devices. For more information, see [[How to perform Sync on Firefox desktop]]. {warning}'''Note:''' Mozilla will send you a request to reset your password if it detects that your account [[Reset your Mozilla account password to protect your credentials|credentials have been leaked on the dark web]]. In this case, you’ll be entirely disconnected from all devices and cannot log back in until you reset your password.{/warning} ==Sign in with a one-time email code== Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data. =Related articles= *[[I'm having problems with my Mozilla account]] *[[My sign in was blocked for security reasons on Mozilla account]] *[[Sign in to a Mozilla account using 3rd-party authentication]] *[[How to change or reset your Mozilla account password]]
Your Mozilla account lets you [[Access Mozilla services with a Mozilla account|access Mozilla Services]] on any device by simply signing in. With a Mozilla account and [[How do I set up Sync on my computer?|Firefox Sync]], you can get all your bookmarks, passwords, open tabs and more. Protect your account with recovery information, backup sign-in methods, and account recovery options to help you sign in if: *You forget your password *You lose your device *Your account is hacked This article explains how to protect your account with recovery information, to help you get back into your account in case you get locked out. __TOC__ =Set up a secondary email address= Mozilla accounts will let you add a secondary email address as a backup in case you lose access to your primary email address. To learn how, see [[Add a secondary email address to Mozilla accounts]]. Choose an email address that: *You use regularly *Is different from the one you use to sign in to your Mozilla account =Set up an account recovery key= You can use an account recovery key to sign in to your Mozilla account to regain access to your data in case you forget your password. See [[Reset your Mozilla account password with Recovery Keys]] for details. {note}'''Tip:''' Add [mailto:accounts@firefox.com accounts@firefox.com] to your list of allowed senders to keep your email provider from blocking any confirmation code or password reset email and avoid them from going into the spam folder.{/note} =Set up more ways to sign in= ==Set up a passkey== A passkey gives you another way to sign in to your Mozilla account without entering your password. Passkeys use your device's built-in authentication methods, such as a fingerprint, face recognition, PIN, or hardware security key. Adding a passkey can help you regain access to your account if: *You forget your password *You lose access to one sign-in method *You want an additional secure way to sign in To create a passkey: #Sign in to your Mozilla account. #Open {menu Settings}. #Go to {menu Security} > {menu Passkeys}. #Select {button Create}. #Follow the prompts from your browser and device. {note}'''Note''': You can add multiple passkeys to your account. Consider registering passkeys on more than one trusted device, or adding a hardware security key as a backup.{/note} For more information, see [[Use a passkey to sign in to your Mozilla account]]. ==Enable two-step authentication== Prevent someone else from signing in by requiring a unique code only you can access. To learn how, see [[Set up two-factor authentication on your Mozilla account]]. ==Sync logins in Firefox desktop== Enable logins sync on Firefox desktop, so you can access your logins across other synced devices. For more information, see [[How to perform Sync on Firefox desktop]]. {warning}'''Note:''' Mozilla will send you a request to reset your password if it detects that your account [[Reset your Mozilla account password to protect your credentials|credentials have been leaked on the dark web]]. In this case, you’ll be entirely disconnected from all devices and cannot log back in until you reset your password.{/warning} ==Sign in with a one-time email code== Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data. =Related articles= *[[I'm having problems with my Mozilla account]] *[[My sign in was blocked for security reasons on Mozilla account]] *[[Sign in to a Mozilla account using 3rd-party authentication]] *[[How to change or reset your Mozilla account password]]

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