Crash signature - 0x0

Revision Information
  • Revision id: 553
  • Created:
  • Creator: Chris Ilias
  • Comment: move to KB
  • Reviewed: No
  • Ready for localization: Yes
  • Readied for localization by: AnonymousUser
Revision Source
Revision Content

The template "crashsig" does not exist or has no approved revision. 0x0

This crash signature indicates that Firefox's crash reporter was not able to gather enough information about the crash. If you have other crash report IDs, try clicking on another one.

Some crashes with this signature may be caused by a virus called "Dummy Windowless". If you suspect this is the case, see the article Troubleshoot Firefox issues caused by malware.

You can also try general troubleshooting steps at Troubleshoot Firefox crashes (closing or quitting unexpectedly).