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Hello, I’m currently having an issue with Mozilla Firefox.

It says it’s impossible to "bookmark this page" either via the icon or the keyboard shortcut CTRL+D. Additionally, I can’t create folders to sort my existing bookmarks, and I can’t add a bookmark to the personal toolbar. It feels like everything is locked. I’ve already uninstalled and reinstalled the browser, and I’ve removed all my extensions, but the problems persist.

Current Mozilla Firefox version: 146.0.1 (64-bit)

Hello, I’m currently having an issue with Mozilla Firefox. It says it’s impossible to "bookmark this page" either via the icon or the keyboard shortcut CTRL+D. Additionally, I can’t create folders to sort my existing bookmarks, and I can’t add a bookmark to the personal toolbar. It feels like everything is locked. I’ve already uninstalled and reinstalled the browser, and I’ve removed all my extensions, but the problems persist. Current Mozilla Firefox version: 146.0.1 (64-bit)

All Replies (4)

Try to open about:support page and click the Verify integrity button in the Places database section. It should produce a log, you can paste it here for an analysis.

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

That definitely sounds frustrating. When bookmarks feel “locked” like that, it’s often related to a corrupted profile or permission issue rather than the browser itself. You might want to try creating a new Firefox profile and see if bookmarks work there. I’ve run into similar setup headaches before and started keeping notes and fixes in Phonexa, which made troubleshooting a lot less painful over time. Hope that points you in the right direction.

I uninstalled and then reinstalled it, but I’m still having the same issues. I logged out of my profile, and it works at first, but then the problems come back. I can’t even export my bookmarks...

Buza umbuzo

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