Profile completely dissapeared.

Got up this morning and stared up Thunderbird as I always do but got a 'new account dialog'. All of my emails, folders, settings, etc. are gone. Went through the Help -… (funda okungaphezulu)

Got up this morning and stared up Thunderbird as I always do but got a 'new account dialog'. All of my emails, folders, settings, etc. are gone. Went through the Help - Trouble shooting process to find the old profile. There are three profiles listed in 'About Profiles' and if I launch with any of them, all I get is a new setup. Freaking out here as I have 10 of thousands of emails, in multiple email accounts, in a relatively complex folder structure which includes online and local folder storage. I have a feeling that Thunderbird updated last night and is the cause of this problem.

Running Windows 10 Pro v 22H2, build 19045.6332 . Thunderbird 140.3.1esr (64-bit)

Asked by Bucko 36 kwimizuzu edlulileyo

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (funda okungaphezulu)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 3 kwiintsuku ezidlulileyo

Last reply by dulca 2 kwiiyure ezidlulileyo

Can't reinstall Thunderbird

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything… (funda okungaphezulu)

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

Asked by Terry 2 kwiiyure ezidlulileyo

msgfilter.dat file works mostly but seems corrupt - can it be reset or something else

Hi, Hopefully this is Bugzilla. I've an issue and not sure if it's a bug or what. Been using these filters for years. Tried most "tricks". (rebooted, etc) Not sure h… (funda okungaphezulu)

Hi, Hopefully this is Bugzilla. I've an issue and not sure if it's a bug or what. Been using these filters for years. Tried most "tricks". (rebooted, etc)

Not sure how to handle this.

Can anyone help? What do you need from me? Thanks

Asked by DrDOS 3 kwiiveki ezidlulileyo

Last reply by DrDOS 4 kwiiyure ezidlulileyo

Can’t sync tasks with CalDAV calendar

I have calendars and tasks enabled in Roundcube on an account on a cPanel VPS, and I can create a calendar synced to the CalDAV calendar there, but I can’t sync tasks. W… (funda okungaphezulu)

I have calendars and tasks enabled in Roundcube on an account on a cPanel VPS, and I can create a calendar synced to the CalDAV calendar there, but I can’t sync tasks. When I select the calendar on the Calendar tab in TB, at the bottom of the task pane it says “Please select a calendar that supports tasks. I can create both events and tasks in Roundcube. When I create a calendar in TB there is no point at which I can chose whether to sync events or tasks or both. I’m running 143 on Win11. Please help.

Asked by lumigum 4 kwiiyure ezidlulileyo

Logon to server failed

I've been using Thunderbird for years (Windows 11 PC), and all has been working fine as recently as last night. Starting this morning, I continuously get the error messa… (funda okungaphezulu)

I've been using Thunderbird for years (Windows 11 PC), and all has been working fine as recently as last night. Starting this morning, I continuously get the error message, "Login to server mail.comcast.net with user name xxx failed" (xxx not my actual account name). I've tried the "Retry" and "Enter New Password" options to no avail. I can go directly to the Comcast website, login and get my email that way, but I can't get Thunderbird to login.

To my knowledge, nothing changed between last night and today, but yet something seems to have happened. Any ideas appreciated!

Asked by reb5055 5 kwiiyure ezidlulileyo

Appointment Reminder Error...need to get this out of my calendar.

I cannot delete this appointment reminder that was sent to me from Joe Cooper Ford when making a service appointment. Keeps popping up, over and over. I cannot edit, dele… (funda okungaphezulu)

I cannot delete this appointment reminder that was sent to me from Joe Cooper Ford when making a service appointment. Keeps popping up, over and over. I cannot edit, delete, change, there is no "read only" option as recommended below. This appointment does not show on the calendar either so I cannot right click as also recommended below. This is very annoying.

Status Code: 2,147,500,037, null

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.

Asked by David F 5 kwiiyure ezidlulileyo

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (funda okungaphezulu)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Asked by rgplantz 4 kwiintsuku ezidlulileyo

Last reply by rgplantz 5 kwiiyure ezidlulileyo

Thunderbird freezes a few minutes after starting to write an email SOLVED caused by BitDefender

I'm using Win 11 and ver 140.3.1esr (64 bit) Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it'… (funda okungaphezulu)

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Asked by jmt 1 kusuku oludlulileyo

Last reply by jmt 17 kwiiyure ezidlulileyo

cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (funda okungaphezulu)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 6 kwiintsuku ezidlulileyo

Last reply by wmarks1 6 kwiiyure ezidlulileyo

Can't Download E-mails

You Asked: Who is the mail provider? What server name, connection security and authentication method are found in Thunderbird Server Settings? I answered: mail.pedersend… (funda okungaphezulu)

You Asked: Who is the mail provider? What server name, connection security and authentication method are found in Thunderbird Server Settings?

I answered: mail.pedersendigital.com - Server Name STARTTLS Normal password Let me know if you need my login creds

I received an e-mailure failure of delivery. I hope this helps. I need my e-mail back.

Best, Nancy Pedersen -

Asked by nancy36 8 kwiiyure ezidlulileyo

Inbox emails being deleted

This is the second time I've posted about this. I've tried everything and the problem is getting worse. Thunderbird is deleting messages from my inbox when I retrieve m… (funda okungaphezulu)

This is the second time I've posted about this. I've tried everything and the problem is getting worse. Thunderbird is deleting messages from my inbox when I retrieve messages from the server. All my settings indicate this should not be happening, but it is. I use the IMAP interface and the latest version of Thunderbird.

This morning after I downloaded messages Thunderbird showed no messages in any of my folders, not even archived! What the heck is going on and how can I solve this? I will have to stop using Thunderbird unless I get this resolved -- and fast.

Asked by Nancy Boyd 9 kwiiyure ezidlulileyo

Email Accessibility problem

Kindly assist as i have been having challenges accessing my folders e.g Inbox and sent item box from my thunderbird. Additionally, the icons for add a new account have si… (funda okungaphezulu)

Kindly assist as i have been having challenges accessing my folders e.g Inbox and sent item box from my thunderbird. Additionally, the icons for add a new account have since disappeared

Asked by Philip Githongo 9 kwiiyure ezidlulileyo

Unable to access email account

I'm unable to access one of my email accounts on Thunderbird. I put in all the correct settings multiple times and it keeps telling me I must have the wrong configuration… (funda okungaphezulu)

I'm unable to access one of my email accounts on Thunderbird. I put in all the correct settings multiple times and it keeps telling me I must have the wrong configuration.

Asked by tmccarter 10 kwiiyure ezidlulileyo

cannot send E mail. ESMTP and SMTP failure. Started yesterday AM

Starting yesterday, cannot send E mils messages. Mediacom, my Internet provider says it is a server problem with E mail provider. Message started a "abusive practice- S… (funda okungaphezulu)

Starting yesterday, cannot send E mils messages. Mediacom, my Internet provider says it is a server problem with E mail provider. Message started a "abusive practice- SMTP failure then changed to ESMTP after following provider's tech advice and emptied all JUNK. Now Monday AM---same situation---receiving E mail but cannot reply---will not send. Thank you Vic

Asked by victorlc438 11 kwiiyure ezidlulileyo

Changing Server Location for the "Sent" Box (Editing the Location)

I have recently installed Thunderbird on a Raspberry-Pi - additional to several Windows PCs I'm using the same Mail-Adresses via Thunderbird - and on my MobilePhone - on… (funda okungaphezulu)

I have recently installed Thunderbird on a Raspberry-Pi - additional to several Windows PCs

I'm using the same Mail-Adresses via Thunderbird - and on my MobilePhone - on serveral devices.

This all works fine...

But Thunderbird on the Pi has created two "SENT" Folders - one is named "Sent Items" - the other just "sent".

Now - only the one folder named "Sent items" connects with the IMAP - the one named "Sent" only remains local - Mails sent from the PI DO NOT show up in the "Sent" folders on the other devices - all mails sent from other devices show up in the Folder "Sent Items". But the Mails sent from the Pi actually reach recipients and receive answers.

The Location for the folders is listed under properties as:

imap://[username]@imaps.[provider]/Sent (on the PI) - folder "Sent" imap://[username]@imaps.[provider]/Sent%20Items (on the PI) - folder "Sent Items" and imap://[username]@imaps.[provider]/Sent Items (under Windows)

To solve the Problem, I tried to EDIT the line Location under properties, but this can't be edited (doesn't allow entries - or delete with cursor - nor pastes from Copy / Paste.)

So how can I synchronize the SENT folder(s) from the Pi with the Server...?

Thank you for any suggestions

Asked by Good Habit 15 kwiiyure ezidlulileyo