Ibonisa imibuzo ethegiweyo:

Widevine Content Decryption Module is NOT updating

The plugging is NOT updating and it's blocking me from watching anything on streaming. I've tried triggering the update by turning it on and off, by tugging on and off th… (funda okungaphezulu)

The plugging is NOT updating and it's blocking me from watching anything on streaming. I've tried triggering the update by turning it on and off, by tugging on and off the "DRM" option in settings, by turning off the updates and then looking for updates... I went to about:config and made sure that all options were "true". What I get is an "error in downloading the update" that I can't fix.

Can someone help?

Esonjuliweyo 1 18

I am trying to sync Firefox to my mobile device but I do not have an authentication app set up for Firefox.

Trying to sync Firefox to my mobile device. I get to this point where Firefox on my computer says: Enter authentication code to continue to account settings Open your aut… (funda okungaphezulu)

Trying to sync Firefox to my mobile device. I get to this point where Firefox on my computer says:

Enter authentication code to continue to account settings Open your authentication app and enter the authentication code it provides.

It wants a 6 digit code. But I don't have an authentication app. How can I set one up for Firefox to sync to my mobile device?

Open 1

浏览器自动更新后会清除C盘用户下的所有文件

火狐浏览器更新后会自动清除C盘用户下的所有文件,安全软件阻止都阻止不了,下面是记录,已经被清除2次了,对火狐已经不爱了。 防护项目:启动目录(扩展保护) 目标文件:C:\Users\一个菠萝丶\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup 操作结果:已阻止 进程… (funda okungaphezulu)

火狐浏览器更新后会自动清除C盘用户下的所有文件,安全软件阻止都阻止不了,下面是记录,已经被清除2次了,对火狐已经不爱了。

防护项目:启动目录(扩展保护) 目标文件:C:\Users\一个菠萝丶\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup 操作结果:已阻止 进程ID:17268 操作进程:C:\Program Files\Mozilla Firefox\firefox.exe 操作进程命令行:"C:\Program Files\Mozilla Firefox\firefox.exe" --backgroundtask removeDirectory C:\Users\ "" 0 * --metrics-id Quota 父进程ID:14652 父进程:C:\Program Files\Mozilla Firefox\firefox.exe 父进程命令行:"C:\Program Files\Mozilla Firefox\firefox.exe"

防护项目:启动目录(扩展保护) 目标文件:C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp 操作结果:已阻止 进程ID:10652 操作进程:C:\Program Files\Mozilla Firefox\firefox.exe 操作进程命令行:"C:\Program Files\Mozilla Firefox\firefox.exe" --backgroundtask removeDirectory C:\Users\ "" 0 * --metrics-id Quota 父进程ID:13088 父进程:C:\Program Files\Mozilla Firefox\firefox.exe 父进程命令行:"C:\Program Files\Mozilla Firefox\firefox.exe"

Open 5

After today's update to FireFox 151.0.3, I can no longer drag my tabs.

Today I updated to FireFox 151.0.3 and now I can no longer drag my tabs. I drag tabs all the time. I drag them to rearrange the order. I drag them to put a bookmark in th… (funda okungaphezulu)

Today I updated to FireFox 151.0.3 and now I can no longer drag my tabs. I drag tabs all the time. I drag them to rearrange the order. I drag them to put a bookmark in the folder I want in the position in the list that I want. I sometimes drag tabs to make tab groups. None of that is working now.

Open 2

Is there a way to add a secondary email on the account if you have lost access to the primary email?

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code t… (funda okungaphezulu)

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code to the primary email, which has no access. Is there a way to use either 2fa or backup codes instead of the code sent to primary email?

Open 1

Suggestion: Allow blocking certain story sources for Home tab

I do enjoy the suggested stories on my home tab from time to time. However, certain providers, such as the New York Times, are paywalled. I would like to be able to block… (funda okungaphezulu)

I do enjoy the suggested stories on my home tab from time to time. However, certain providers, such as the New York Times, are paywalled. I would like to be able to block stories from a particular provider such that I don't have to see a cool headline, click, and be disappointed by a paywall blocking the story. Alternatively, make it so that Firefox does not suggest stories that require logging into an account from the provider to read them.

Open

VPN issue

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it j… (funda okungaphezulu)

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it just does not respond at all. I know this is vague, but it's literally everything I can muster. I looked through the settings, and nothing there helped.

Open

How do I stop FireFox from telling me to set it as the default.

How do I stop this page from coming up several times a day. I have already set FireFox as my default browser, several times, but to no avail. I've careful followed your… (funda okungaphezulu)

How do I stop this page from coming up several times a day. I have already set FireFox as my default browser, several times, but to no avail. I've careful followed your instructions. I dislike MS and have used FF for years. If this doesn't stop, I'll search for another browser that hopefully behave. I have set it on 4 computers, 2 Win 10, 2 Win 11.

By the way, the computers show FireFox twice, but only one actual installation.

Please do better!

Open 4

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (funda okungaphezulu)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 6 1 37

Thanks for explaining! I understand now. I’ll make sure to be specific in my feedback. For example, I notice YouTube videos sometimes play choppy on Firefox, especially in HD, instead of just saying “something is broken.” I hope that helps! 😊

Got it! I’ll be more specific next time. For example, YouTube videos often play choppy on Firefox, especially in HD. Thanks for the guidance! 😊

Open 1

How can I get rid of NYPost pop-ups?

I get pop-up "alerts" in Firefox from the NY Post--thousands--so many that simply dismissing them without looking at them is time consuming. I don't see any way to stop … (funda okungaphezulu)

I get pop-up "alerts" in Firefox from the NY Post--thousands--so many that simply dismissing them without looking at them is time consuming. I don't see any way to stop them, no "unsubscribe" and nothing in Firefox settings, but there must be a way. Can you help me?

Open 1

My PC was being HACKED at 9:42 AM on 6-1-2026 So far I have been able to recover everything but my Adblocker

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this u… (funda okungaphezulu)

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this unusual encounter, I was using a free ad blocker. I want to restore it to its original status, if possible. Thank you for any help, Leman H Wilson at 7:09 PM 6-3-26

Open

microphone help

I'm in an Alzheimer's study that wants to turn on my microphone so I can do one of the things in the study but I can't find where to do this. I went to microphones and ty… (funda okungaphezulu)

I'm in an Alzheimer's study that wants to turn on my microphone so I can do one of the things in the study but I can't find where to do this. I went to microphones and typed in the name Brain Health Registry but it doesn't give me a place to turn on the microphone. Hope you can help so I can finish their quiz for today. As far as I know, I have the latest version because it updates when it needs to but I couldn't even find the version I have.

Open 1

Recover Original Profile after ESR Install

Ok, I screwed up. I was trying to solve a problem I've been having with regular releases of Firefox and it occurred to me try the ESR release so I downloaded and instal… (funda okungaphezulu)

Ok, I screwed up.

I was trying to solve a problem I've been having with regular releases of Firefox and it occurred to me try the ESR release so I downloaded and installed it. The good news is that it solved my problem, the bad news is that I just barrelled into it without thinking, assuming that my logins and bookmarks would just transfer over like with regular releases. They did not. It turns out I should have made a backup of those things first and I can't open the old regular release of Firefox to properly back-up those things now. Oops.

I've been reading lots of forum posts here and elsewhere trying to get those files into ESR and I haven't been successful. From the profile manager I've located the profile that still contains that info and I've tried:

Copying and pasting the "logins.json" and "key4.db" files from the "default-release" profile into the ESR profile which didn't work.

From "about:profiles" I also tried to "launch profile in a new browser" of the default-release profile so I can open that profile and properly back-up bookmarks and logins but I get a prompt to create a new profile which I tried several times and only resulted in several profiles of the ESR release.

Then it occurred to me that If I could just delete all instances of ESR and open the old default-profile then I could back-up the logins and bookmarks, THEN download and install ESR again and import those files but before diving into that I need to make sure that won't loose my original default-release profile info.

So experts, does that sound reasonable? Delete all instances of ESR so I can open the regular Firefox? What's the best way of going about that?

Thank you.

Open 6 18