I-Firefox Community Forum

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites.

I've chosen to use authenicators and physical tokens as my means of doing so.

However, whenever I try to use a physical token to access websites while in Firefox, there's no way I can find to do so. Firefox seems to default to passwords or authenicators... and there's never any way to actually select the physical token plugged into my USB socket.

So how do I get Firefox to recognize a physical token and to allow me to use it when accessing websites that I've already prepped to accept them?

How can I write a review for a Add-on? I already tried selecting a star which is supposed to pull up a review window, but the stars are dead links/not active. I've attached the page of the Add-on that I'm trying to review. Thank you

Hello again.

In 2023, when I had Firefox v110.0.1, an unfortunate hiccup caused my handful of windows and their many tabs to not appear when I restarted Firefox. I asked for help here and jscher2000 was lovely and walked me through some things to do, which are discussed in https://support.mozilla.org/en-US/questions/1408206 and https://support.mozilla.org/en-US/questions/1396868.

Unfortunately, though I now have Firefox v158.0, this happened again a few days ago and I've been trying to retrace his steps the best I can with the newer version, but to no avail, unfortunately, partly because I don't now see a sessionstore.jsonlz4 file that jscher2000 referenced back in 2023.

(As I remember it, a system upgrade was taking place on my PC, and, also, a new version of Firefox {the v158.0 I mentioned} was also being installed, too.)

I found a Profiles folder (C:\Users\Bram\AppData\Roaming\Mozilla\Firefox\Profiles\p9f543mv.Default User\) that seemed to be relevant, and found a sessionstore-backups subfolder there. However, while that subfolder did NOT have a sessionstore.jsonlz4 file, it DID have files named previous..., recovery..., and (possibly connected to one of those updates), an upgrade... file, too.

When I first found this subfolder (in that "Roaming" area...I looked also in the "Local" area but wasn't confident I found anything more relevant), I copied/renamed previous... (with a timestamp from around the time of that system update, and large filesize) to previousOLD..., and the MUCH smaller recovery... to recoveryOLD, similar to the instructions in those threads. However, even if I also copied that previous... file to sessionstore... (to match those earlier instructions), Firefox would launch but with only the most-recent tabs (i.e., the Advanced Preferences {about:config} tab along with about:support {to provide Troubleshooting Information}) showing, as I'd launched them as part of my efforts to restore the session, and nothing else.)

I have "healthily-sized" recovery... and upgrade... files with the same date/time-stamp and filesize, though my efforts to try to get Firefox to open correctly have removed a similarly-sized previous... from that folder unfortunately -- hopefully the fact that recovery... and that upgrade... file have similar sizes mean they might(?) be valid substitutes for previous... should one be needed.

I hope that this described my situation well, but am happy to answer any questions you might have about it to the best of my ability.

Clearly, Mozilla updated some Firefox characteristics in the intervening three (3) years but I'm not sure how to adapt the new set of filenames to those previous instructions although, as I wrote, maybe one of those larger files will end up being what Firefox uses to try to restore everything...I just don't know what to do with it (i.e., what to rename it and/or where to copy/paste it) in order to make that happen.

Can you please offer some advice in this regard?

Thank you very much, Bram Weiser

It is extraordinary that Firefox staff have become comfortable with their browser working, possibly, on some machines and not at all on others; and you got Firefox working again and then the latest update brought Firefox back to not working at all. Firefox updating is being done with unbelievable incompetence. It has been months and months since Firefox has worked properly on this Windows 10 computer; and in the past three or four months, Firefox has not worked at all most of the time. Over that same period of time, Microsoft Edge has been working ALL the time. You are going about updating all wrong! I really regret downloading this latest update! You have grown unconscionably comfortable with Firefox being a total DUD!

I have a lot of bookmarks and am always adding new ones. Suddenly, a couple of weeks ago (Oct 2026), when I go to bookmark a new page, the star goes from clear to filled-in dull grey, not bright blue as it always used to. In the same way, when I go to a previously bookmarked page (and I've checked this on about 30-40 sites, so it's not a specific site), the little star is dull grey, not blue. I can't make any new blue stars and I can't turn any old ones blue again. They are all dull grey and I find them hard to distinguish. Was this part of the recent Firefox 'new look', and if so, can anyone help me get my blue stars back? I'm using desktop (not phone).

Firefox is still suggesting alternative websites when I type in the search bar despite the fact that I only have the bookmarks suggestion enabled.

You can see in the uploaded screenshots that when I typed "FFXIV," the search bar brought up a page that is *not* a bookmark and is some random site I've never been to. My settings are set for only my bookmarks - or so I thought. What am I missing here? Is there another setting I need to disable?

System: Windows 10/11 x64, Firefox 158.0

Issue: I cannot sync my bookmarks. The sync log shows that the Firefox Accounts API works fine (api.accounts.firefox.com returns 200), but the request to the Sync token server times out.

Error in log: GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398862 - NS_ERROR_NET_TIMEOUT TokenServerClientNetworkError Status.login: error.login.reason.network

What I need help with: Could this be caused by a firewall, proxy, or VPN blocking token.services.mozilla.com? What domains/ports should I whitelist for Firefox Sync to work properly? How can I test connectivity to the token server from Windows? Any help is appreciated.

I just saw this for the first time. I have limited storage space. My current profile is 3.05g in size. The instructions say Sync automatically updates Firefox profile data such as bookmarks, history, passwords and settings whenever you sign in with your Mozilla account

• If you use the cloud, is that Onedrive, or something else. Do you get to chose what is backed up, i.e., only bookmarks, history, passwords and settings? Or sessions, extensions as well? Or the entire profile?

• I had a problem with a corrupted sessionstore.jsonlz4 file that caused major behavior issues. Even after repair, all favicons were gone

• Do backup options include sessions and extensions?

• What if a backup was created with a corrupted sessionstore.jsonlz4, or corruption for any other source? Would that be reintroduced?

• If done locally, are the items compressed? My concern is does that mean Onedrive must be launched on startup. If you try to add any item to Onedrive local storage without Onedrive running, it will not sync

• Is it possible to have more than on backup at a time in cloud storage?