Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Some websites display in a very basic format in Mozilla, but are fine in Explorer. This is a recent problem. How can I fix this?

  • 5 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Recently Mozilla is having problems displaying some websites. Previously these website displayed fine, and in Internet Explorer they still displays them fine. For example. http://www.yr.no/ displays few graphics, and all the text is in times new roman font. The size of the font varies and things are bulleted. Links appear blue and underlined, and the rest of the text is black. The sites are now very plain and have none of their previous detail. How can I fix this?

Recently Mozilla is having problems displaying some websites. Previously these website displayed fine, and in Internet Explorer they still displays them fine. For example. http://www.yr.no/ displays few graphics, and all the text is in times new roman font. The size of the font varies and things are bulleted. Links appear blue and underlined, and the rest of the text is black. The sites are now very plain and have none of their previous detail. How can I fix this?

Giải pháp được chọn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Can you attach a screenshot and post a link?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

You did check the Windows Accessibility settings in the Control Panel?

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
more options

Thank you for the suggestion, but I already have these settings. The problem is that some web pages now appear very undetailed. There is no graphic design, background colours, fancy texts etc. It is just a problem with some sites. Do you have any othe suggestions? Thank you for your help

more options

Giải pháp được chọn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Can you attach a screenshot and post a link?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

You did check the Windows Accessibility settings in the Control Panel?

Được chỉnh sửa bởi cor-el vào

more options

Thank you very much! clearing the cache fixed the problem.