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Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade as noted in Firefox notice.
I've been using Firefox for years and would hate to change. Hope recovery is possible.
Thank you, David
Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar.
Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage
locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade
as noted in Firefox notice.
I've been using Firefox for years and would hate to change. Hope recovery is possible.
Thank you,
David
Tất cả các câu trả lời (1)
Hi David
This support article should help:
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update