Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Outlook email folders on Macbook Air 2010

  • 3 trả lời
  • 0 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi sumnerpaul

more options

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

Tất cả các câu trả lời (3)

more options

What version of MacOS are you running? I have a 2012 Macbook Pro running High Sierra. I'll have to go check what version of Firefox it's running. Do you have the same issues with Firefox in Troubleshoot Mode?

You can also try to Clear all items for a single site.

Hữu ích?

more options

Thanks. OSX 10.9.5. And because of that, I guess I can not upgrade the OS, and I can't upgrade Firefox from 78.15. I have never heard of troubleshoot mode. I will click on the link. Cheers, paul

Hữu ích?

more options

There is "Troubleshooting Information", but I do not see Troubleshoot mode as an option when I click "Help" in the menu list.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.