Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

wrong version of Firefox reported via www.whatismybrowser.com

  • 4 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi address201

more options

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

You likely have enabled the "Resist Fingerprinting" in Firefox as that currently gives you a Firefox 91.0 ESR user agent. This will change with Firefox 102.0

Using Resist Fingerprinting in Firefox has its disadvantages as this affects the user agent, but also places you in the UTC timezone and gives you rounded screen dimensions and can give font issues with locally installed fonts and disables site specific zoom.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (4)

more options

Note that this hasn't been a problem for me before and my browser is automatically updated so this has only recently become a problem. Maybe with the last update of Firefox (or two).

Hữu ích?

more options

Got NScript blockers? You left out more on the screenshot.

Hữu ích?

more options

Giải pháp được chọn

You likely have enabled the "Resist Fingerprinting" in Firefox as that currently gives you a Firefox 91.0 ESR user agent. This will change with Firefox 102.0

Using Resist Fingerprinting in Firefox has its disadvantages as this affects the user agent, but also places you in the UTC timezone and gives you rounded screen dimensions and can give font issues with locally installed fonts and disables site specific zoom.

Hữu ích?

more options

"Resist Fingerprinting" was enabled and disabling took care of the issue with my financial institution. As well, once I installed Firefox 102.0 this morning, re-enabled "resist Fingerprinting" and rechecked on whatismybrowser.com it came up with the newer version. My financial institution doesn't come up with unsupported browser message anymore either. Thanks you!

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.