Diễn đàn hỗ trợ Firefox

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few months or longer.

I reset the Windows OS on my PC. When I reinstalled Firefox and synced it, the extensions automatically returned but their icons were missing from the address bar.

Worse they only work if I click the extension drop-down and specifically the extension. They used to be aware of the website and automatically do their thing. E.g. the NordPass symbol previously appeared next to passwords and I could click to have the password automatically filled in. Now I have to select the NordPass extension and copy the items one by one into the form. Ditto for Grammerly

And still worse the setting was synced to my laptop.

Recently, Google Voice is not working properly on version 109 of Firefox. It is fine in Chrome. When I make a call, it will connect to the recipient of the call but nothing can be heard on my end. Also the red hang up button does not function, when clicked, it will dim but does not hang up. The only way to end the call is to close the tab and click yes to "leave the page". I have tried disabling all add-ons with no success. Not 100% sure if it started with version 109 but the timing seems about right.

FF 109.0 on W10 Pro 64-bit

I am finding some websites, which require buttons to be pushed to either move to another page or to drop down some further options. In the first instance, a coloured button on a white screen ("Next" etc.) is surrounded by dotted lines when "moused", but doesn't cause a move. In the second, clicking on a caption on a white screen should cause the upper screen to darken and offer further caption options, in white.

I attach screenshots of the "dropdown" problem taken on another browser (Chrome-based) which does work. NS1 shows the first screen, and NS2 the next correct option.

The website in question has as many privileges as can be given it (popups, trackers allowed etc.) but it doesn't make any difference.

As I mention, Chrome browsers work OK with this.

I have also found that other websites, usually to do with processing an online purchase, also behave poorly, with non-functioning buttons. I'm sure that some of it is down to poor website design, but not all.

Having tested all the settings, I am reluctantly drawn to the conclusion that this might be yet another add-on-caused problem. In normal circumstances, I would tackle this with the "binary elimination" of add-ons (turn off half, in half Y/N etc.). However, as this is a financial site which is itself a nightmare to use when running properly, and I cannot keep logging on and off, as eventually it will probably block me (and me from my money) as some sort of security thing.

If anyone has any suggestions or experience of this problem, I'd welcome a heads-up. Otherwise it'll be other browsers only.

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Attached is a .gif showing me trying to add https://app.powerbi.com to the bookmark bar. You can see that there is an icon on the tab, along with an icon that appears when trying to drag to the bookmark bar. However, when it gets to the bookmark bar, it goes back to the default icon and does not show the actual favicon. The same thing happens when trying to add https://vscode.dev. However, both of those sites have favicon images in the bookmark bar on Microsoft Edge.

Any ideas on how to get the favicon to appear would be greatly appreciated. I understand that it may seem a pretty trivial thing, but I do a lot of screen recordings for my work, and want all of the icons on the bar to appear.

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Allows me to login and presents data fine. Go to "cash in" rewards and there is a box to check on last step to certify you agree to terms and conditions. Have had no problem doing so for 2 yrs + or -.......wont allow box to be checked now. Citizens help line was unaware of any problems and suggested I try another browser. Sure enough I down loaded chrome and all was well. Thanks for what you all do with and for FF. BTW I'm on 109.0 at this writing and there are other "buttons" that don't work either on same site like return home but those are not showstoppers. My rewards cash is !!

Geoff Valentine

Dear Sir/Madam,

Since a few days ago I can no longer log in to my mail account using Firefox version 109.0.

It works perfect if I use Microsoft Edge but Firefox is my favourite.

The mail account I refer is: https://www.mail.com/ When I open mail.com the page opens normally but there is no login-boxes for user and password. Is this something Firex can fix? Or is it me who don't understand how it works?

Best regards Jan Danielsson

My mail adress is: jan.danielsson@cheerful.com

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in the address. This feature is not working in Firefox but does work in Microsoft Edge.

I have a video of the issue which I cannot upload.

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5022478) Successfully installed on 1/26/2023 2023-01 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5019275) Successfully installed on 1/26/2023 2023-01 Update for Windows 10 Version 22H2 for x64-based Systems (KB4023057) Successfully installed on 1/26/2023''

after, could not "run" my firefox reinstalled firefox x 64 still could not run actually, it did not even build the firefox folder i thought it would under c:\program files/mozilla firefox so, i created folder there called Firefox2, and copied the firefox installer program there, and executed still, no "build" in folder, but has a Firefox icon, but still wont execute

firefox is my default browser ! Thanks for any suggestions mike

About 50% of the time an article on the Substack site will not load fully. Either the text loads and images do not, or the page loads not at all. I do not have this issue using Edge. I am using Firefox 109.0 on Windows 10. Thank you.