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Dropbox features are not working in Firefox.

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Some of the features in Dropbox, i.e., "delete", "copy", "rename", etc. are not working when I am on Dropbox's website. These are the features that are in the "..." area to the right of the file name in Dropbox.

When I went to Chrome and logged into Dropbox, the features worked. I contacted Dropbox and was told that this was a browser issue.

I have not had an issue until a couple of days ago.

Some of the features in Dropbox, i.e., "delete", "copy", "rename", etc. are not working when I am on Dropbox's website. These are the features that are in the "..." area to the right of the file name in Dropbox. When I went to Chrome and logged into Dropbox, the features worked. I contacted Dropbox and was told that this was a browser issue. I have not had an issue until a couple of days ago.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 25.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0

Thông tin chi tiết

TyDraniu
  • Top 25 Contributor
369 giải pháp 2050 câu trả lời
Được đăng

Go to about:config and check if dom.event.contextmenu.enabled = true.

Go to ''about:config'' and check if '''dom.event.contextmenu.enabled''' = true.

Người tạo câu hỏi

Do I go into Mozilla Firefox "about:config" if so, where can I find that?

You have not helped since you have not clarified where I can find what you are talking about.

Do I go into Mozilla Firefox "about:config" if so, where can I find that? You have not helped since you have not clarified where I can find what you are talking about.
TyDraniu
  • Top 25 Contributor
369 giải pháp 2050 câu trả lời
Được đăng

In order to change your Firefox Configuration please do the following:

  1. In the address bar, type about:config and press the Enter key.
  2. The about:config "This might void your warranty!" warning page may appear.
    Click I accept the risk! to continue to the about:config page.
In order to change your Firefox Configuration please do the following: # In the [[Awesome Bar - Search your Firefox bookmarks, history and tabs from the address bar|address bar]], type '''about:config''' and press the '''Enter''' key. # The about:config "''This might void your warranty!''" warning page may appear.<br> Click '''I accept the risk!''' to continue to the about:config page.

Người tạo câu hỏi

I went to address and typed in "about:config" and accepted the risks.

There is no line that has dom.event.contextmenu.enabled = true or even "dom.event.contextmenu" as a beginning entry

It goes from dom.composition... to dom.cycle...

I went to address and typed in "about:config" and accepted the risks. There is no line that has dom.event.contextmenu.enabled = true or even "dom.event.contextmenu" as a beginning entry It goes from dom.composition... to dom.cycle...
Happy112 561 giải pháp 5694 câu trả lời
Được đăng

HarrisAdmin said

I went to address and typed in "about:config" and accepted the risks. There is no line that has dom.event.contextmenu.enabled = true or even "dom.event.contextmenu" as a beginning entry It goes from dom.composition... to dom.cycle...

Have you scrolled down   .......   ?

''HarrisAdmin [[#answer-969447|said]]'' <blockquote> I went to address and typed in "about:config" and accepted the risks. There is no line that has dom.event.contextmenu.enabled = true or even "dom.event.contextmenu" as a beginning entry It goes from dom.composition... to dom.cycle... </blockquote> Have you scrolled down &nbsp; ....... &nbsp; ?

Người tạo câu hỏi

Yes, I have scrolled down. The list appears to be in alphabetical order.

Yes, I have scrolled down. The list appears to be in alphabetical order.
Happy112 561 giải pháp 5694 câu trả lời
Được đăng

HarrisAdmin said

Yes, I have scrolled down. The list appears to be in alphabetical order.

And what happens when you type the name of the preference in the search bar   (right above   'Preference Name')   ?

''HarrisAdmin [[#answer-969452|said]]'' <blockquote> Yes, I have scrolled down. The list appears to be in alphabetical order. </blockquote> And what happens when you type the name of the preference in the search bar &nbsp; (right above &nbsp; 'Preference Name') &nbsp; ?

Người tạo câu hỏi

When search for "dom.content" nothing comes up. It is not in the list.

When search for "dom.content" nothing comes up. It is not in the list.
TyDraniu
  • Top 25 Contributor
369 giải pháp 2050 câu trả lời
Được đăng

dom.event...

'''dom.event'''...
Happy112 561 giải pháp 5694 câu trả lời
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HarrisAdmin said

When search for "dom.content" nothing comes up. It is not in the list.

The name of the preference is :
dom.event.contextmenu.enabled   .........
Would you try again,   please   ?
(and when you   do   find it :   make sure it's value is set to   true)

''HarrisAdmin [[#answer-969455|said]]'' <blockquote> When search for "dom.content" nothing comes up. It is not in the list. </blockquote> The name of the preference is :<BR> '''dom.event.contextmenu.enabled''' &nbsp; .........<BR> Would you try again, &nbsp; please &nbsp; ?<BR> (and when you &nbsp; '' do'' &nbsp; find it : &nbsp; make sure it's value is set to &nbsp; '''true''')

Người tạo câu hỏi

I search for dom.event.contextmenu.enabled ...

The status column said "default" The type column said "boolean" The value column said "true"

So if all of the settings are correct, why am I not able to use the features in Dropbox?

I search for dom.event.contextmenu.enabled ... The status column said "default" The type column said "boolean" The value column said "true" So if all of the settings are correct, why am I not able to use the features in Dropbox?
Happy112 561 giải pháp 5694 câu trả lời
Được đăng

Have you tried to contact their support   ?

https://www.dropbox.com/contact

Have you tried to contact their support &nbsp; ? https://www.dropbox.com/contact

Người tạo câu hỏi

I have contacted Dropbox support and they said it was a browser issue.

I have contacted Dropbox support and they said it was a browser issue.
Happy112 561 giải pháp 5694 câu trả lời
Được đăng

One of your add-ons could be the culprit.

Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Any difference   ?
If so, then re-enable your add-ons one by one, till you find the one that cuases the problem

One of your add-ons could be the culprit. Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Any difference &nbsp; ?<BR> If so, then re-enable your add-ons one by one, till you find the one that cuases the problem

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