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I cannot use my stylus or finger to select text.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by postbenji

postbenji
postbenji
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Since Quantum, I cannot use my finger or my stylus to select text in Firefox. My touch functionality works. I can scroll and click. I can even double click to select a single word but I cannot select entire chunks of text. Sometimes, rarely, I get slider controls to select more but only on certain pages (not Google) and never when using my stylus. I have had this problem for nearly a year now and cannot update Firefox because of it: https://support.mozilla.org/en-US/questions/1187847.

Since Quantum, I cannot use my finger or my stylus to select text in Firefox. My touch functionality works. I can scroll and click. I can even double click to select a single word but I cannot select entire chunks of text. Sometimes, rarely, I get slider controls to select more but only on certain pages (not Google) and never when using my stylus. I have had this problem for nearly a year now and cannot update Firefox because of it: https://support.mozilla.org/en-US/questions/1187847.

All Replies (3)

WestEnd
WestEnd
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Sounds like a driver issue. Uninstall and reinstall the stylus driver/software again and then check it's settings.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi postbenji, is it device that runs the "desktop" version of Firefox, such as a Surface tablet running Windows 10 Pro? Although I don't have access to a device like that, I would expect the selection to be somewhat similar to Android, where you long press or double-tap a word, then Firefox selects the word and provides "handles" at the beginning and end that you can move to adjust the selection.

postbenji
postbenji Question owner
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Thank you both for your replies. I do not have the issue in other programs where you can select text, so it is not a driver issue. I think the "handles" you referred to jscher2000 are the slider controls I mentioned in my OP. They are now working on a few more websites than before. I can now use them to select text in Google Search for example. However, It is still very uncomfortable and time consuming to use and I am still running into chunks of text which do not allow selection through double-tapping. I will have to continue to use the highly outdated pre-quantum Firefox. The device I use is a Windows hybrid tablet with a touch screen and stylus.