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When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Hello - I have Windows 7 and the recent Firefox Version 115.16.0esr update. As of today, the Firefox start page does not open completely (no images) and I can no longer access the internet through Firefox (error message - can't connect to the server). This message is displayed regardless of the web page I'm attempting to access and the network connection is good. In Settings, under Firefox Updates, the allowed option is to Automatically install updates when Firefox is not running and I've restarted the computer. Is there a bug with the new Firefox version or does Firefox no longer work with Windows 7? Thanks

My browser keeps crashing repeatedly without me seemingly doing anything to crash it. I ran it in troobleshoot mode and it crashed the same way. I ran anti viruses scans and got nothing. It crashes every 5 to 20 minutes and I can't do anything about it.

Here are the 5 last reports:

bp-e8155f58-645b-4c7d-ab67-a4a180241004

bp-97d9a061-9a12-4737-acb9-149520241004

bp-b58551d1-b887-498a-a6cf-def2a0241004

bp-c394dfd1-1884-47b3-b5bc-d94db0241004

bp-18af000d-3335-4ec5-9cf6-d68820241004

bp-abb1bbba-aa8b-4265-b907-d52dc0241004

I'd really appreciate your help! Thank you!

I am currently having an issue where 360 and vr videos are not showing properly on my Mozilla browser. They are able to play on Google Chrome, so I'm confident its not a hardware issue. But essentially, when I pull up a 360 video, the picture gets stuck on the first frame while the audio continues to play. Any support help would be greatly appreciated!

I am getting a frequent number of crashes even occurring during the "exit" process. The culmination of the dilemma is there is a problem in the submission of the crash reports generated. These reports always are not being submitted successfully; but I have submitted crash reports generated on 10/4/24 manually using "about:crashes" in FireFox [See uploaded image of ID's]. Your feedback on these issues are greatly appreciated

When trying to listen to music on Spotify I get this error: "The WidevineCdm plugin has crashed". I followed all the help section suggestions both on Spotify and Firefox, and nothing worked. I get the error message in Incognito mode, too. I did a fresh reinstall of FF and disabled all extensions. I also verified that WideVine was activated. Spotify works in Edge, so I know this is a FF issue.

Since the latest Thunderbird release I've noticed the client has really slowed, especially when sending email. I used to be able to click Send and a few seconds later my email, including attachments, was sent. Now I sit and wait for up to a minute while the T-bird spinner spins and then eventually sends the email. Even the smallest email with no attachments takes longer.

I understand you want to continue to make Thunderbird better.   I've been a programmer for 30 years myself. But I also understand that just because you can do a thing with software doesn't always mean you should do it.   To the best of my knowledge the email server I use has not changed.  So I put the blame on Thunderbird.

Email clients are supposed to send and receive email, period. Trying to turn Thunderbird into a one-stop shop is not a good idea. There are many of us out here who don't use Outlook specifically for that reason. You had a great client up until this last release. See if you can get it back.

Firefox users used to be able to create multiple tab rows with Tab mix plus but that has since disappeared. Then there was a script you can use to create the same effect, but since the update to version 131.0 - this has also disappeared.

Why can't this option be added to the tab settings within Firefox? I can imagine that many users would love to see this back.

PS: alternatives such as "tab trees" are not the solution. Just multiple rows!

The download manager is overall bad... 1. You can't see download progress in the app. 2. You can't pause or continue download. 3. Your download instantly fails if you close the app. You can help by fixing these issues, if the app is closed pause the download to be resumed later. I look forward to an urgent response and solution to these problems, I just joined the Firefox family so far the experience has been great, it would be a shame if I have to get another browser to handle my downloads.

For the past month or so, when I'm on google.com, using the search bar on the page does not work with Firefox. If I use the URL area on the browser, it does work. I don't have any ad blockers.

Hello,

I have discovered a reproducible issue pertaining to audio and video desyncing that I have tested on youtube, prime video, and netflix.

I am utilizing Windows 11 Home on an HP Envy Laptop. The bluetooth audio device I am using are the Galaxy Buds FE.

Audio desyncs from video playback when pausing a video (either by clicking pause, using the keyboard to press pause, or by pausing using the earbud touchpad). I noticed that with my desktop computer and my Samsung S22 Ultra phone, when pausing and unpausing a video, the video player has a brief buffering period to auto-sync the audio to the video; however, this is not occurring with the laptop and it causes the audio and video to desync.

Any help you could provide with this matter would be greatly appreciated. Thanks!

I am running Firefox ver. 131. The program constantly increases the amount of memory it uses. Task manager shows 14 processes running under Firefox, it also shows a green leaf Efficiency icon next to it. I am using an HP Victus laptop with a Ryzen 5 cpu and 8 Gb of ram. The program will continue to use more memory until it locks up the system and I have to use Task Manager to restart . I don't know how to solve this. It is a new development which may be associated with the 131 update. Please help.