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Thunderbird account is replaced by a new account set up page - only contacts remain

I have just started Thunderbird and my long time account is replaced with a new account set up page. I closed it and reopened it a couple of times but can't get my old a… (read more)

I have just started Thunderbird and my long time account is replaced with a new account set up page. I closed it and reopened it a couple of times but can't get my old account back. There is no sign of the account that I have used for many years. How can I get access to my old account and emails. My account was fine when I switched off my computer last night and was gone when I switched on today. I haven't done any software changes in weeks and the last was a regular windows update.

I have never had this problem before so don't know what to do.

Everything is gone from my Thunderbird account except my Contacts. Thunderbird 78.9.0 (32-bit) is now showing.

Later.... After reading a couple of other questions it seems I may have to do something with a profile so I have attached screen prints of my Thunderbird profile file list: . C:\Users\Acer\AppData\Roaming\Thunderbird\Profiles\faaknuww.default

There is a folder named Thunderbird profile 2016 elsewhere but it was last modified in Jan 2017. There are no recent files or folders in it. I don't know where to go from here.

Attached Thunderbird profile folder and file list.

I don't know where to go from here.

Asked by PhilG 10 months ago

Answered by Toad-Hall 9 months ago