Copy mail

‘I have a series of mails 19 plus attachments that I wish to send to my bank i need to copy them and convert to PDF format. I can find no way to copy them out of my inbox… (read more)

‘I have a series of mails 19 plus attachments that I wish to send to my bank i need to copy them and convert to PDF format. I can find no way to copy them out of my inbox’ for ‘Thunderbird’

Asked by John Lovell 1 hour ago

Last reply by Mapenzi 42 minutes ago

Outgoing emails not saving to Send folder

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting. Having three mailboxes two are set to IMAP and the third set t… (read more)

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting.

Having three mailboxes two are set to IMAP and the third set to POP3. The IMAP outgoing mail creates an alert that mail was sent but copy not placed in your Sent folder due to network of file access errors.

Outgoing mail in POP3 save immediately to the Sent folder.

I am using the latest Thunderbird update:

  • Server Type: IMAP Mail Server
  • Server Name: IMAP.kinect.co.nz
  • Connect Security: SSL/TLS
  • Authentication Method: Normal Password

Outgoing Server [SMTP] Settings:

  • Description - User name
  • Server Name: smtp.kinect.co.nz
  • Port: 465
  • Connection security: SSL/TLS
  • Authentication method: No authentication

Note: Authentication was changed form Normal Password in order to gain some traction on the issue during trouble, cause and correction actions.

Addendum: The PC was fitted to Starlink https://en.wikipedia.org/wiki/Starlink in preparation for use as sole source for internet connection. That was abandoned due to email issues.

Asked by Victor 10 hours ago

Last reply by david 52 minutes ago

Sent folder

I solved my problem. I "Tools / Account Settings" / "Copies & Folders" unchecked & checked "Place a copy in:" and this solved my problem. Something became dis… (read more)

I solved my problem.

I "Tools / Account Settings" / "Copies & Folders" unchecked & checked "Place a copy in:" and this solved my problem. Something became disconnected is someway.

Asked by Mike 1 hour ago

Last reply by david 1 hour ago

Thunderbird 140.7.0esr (64-bit) page does not fit screen

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is… (read more)

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is available to complete and entry (screenshot1 below).

I've tried adjusting font size and other stuff in Windows 10, but nothing changed the way the Thunderbird looks in this regard.

Frank

Asked by Frank Kolwicz 1 day ago

Last reply by david 1 hour ago

How to undo "Run Spam Controls on Folder"

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam!… (read more)

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam! How do I undo this? Delete the account and re-import it? I didn't set up any filters; I just set up a few tags, marked about 30 emails as spam, and deleted them. That's it.

Asked by Xenu 5 hours ago

Last reply by christ1 2 hours ago

Junk mail

Some Junk Mail (so far, only from my Outlook mail account) is appearing in my Inbox. This mail has a yellow banner at the top stating "Thunderbird thinks this message is… (read more)

Some Junk Mail (so far, only from my Outlook mail account) is appearing in my Inbox. This mail has a yellow banner at the top stating "Thunderbird thinks this message is Junk mail". Also on this banner is a button marked "Not Junk", that allows me to tell Thunderbird that it is not Junk. At the very top of the message (as with all messages) is a button marked "Junk", which in this case is "greyed out" and so won't work, although this button is not greyed out for messages that are not thought to be Junk!. This seems counter intuitive to me. Thunderbird is allowing some messages into the Inbox which it thinks are Junk, but disables the button that allows me to confirm it! I know that I can still mark the message as Junk by using the individual menu for the message (3 vertical dots), but why disallow the obvious "quick action" button?

Asked by chipmess 4 hours ago

Getting new messages

Hi, Lately I've been experiencing problems with Thunderbird (115.5.1 - 64bit). I have to shut down some apps and sometimes restart the computer in order to be able to get… (read more)

Hi, Lately I've been experiencing problems with Thunderbird (115.5.1 - 64bit). I have to shut down some apps and sometimes restart the computer in order to be able to get and send messages on my google account. Also, I can't get to the yahoo account and I get a new window to enter my username and password for yahoo but when I enter them, I get a "Something went wrong" notification and suggestion to try from a diffrent device. Everything was allways fine. What went wrong lately?

Thanks a lot, Mickey

Asked by liormic 4 hours ago

  • Solved

Mailing lists

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to … (read more)

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to the Address Book. I now need to copy them from the Address Book to the Mailing List, but can't see how to do so , there seems to be no way to view the two lists side-by-side.

Asked by d_awdry 4 months ago

Answered by sfhowes 4 months ago

POP3 Message Downloads

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwa… (read more)

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwards of one hundred of them. But in the last month, this number has been limited to about 35 at a time. If I ask immediately again, I get about 35 more, and this pattern continues as long as there are messages in queue waiting to be downloaded. I am not sure if this is due to changes in gmail, where most of my received messages originate, or to changes in Thunderbird itself, or to some sort of third-party hack. Now that I have trained myself to keep on asking until there are no more messages coming down, this change does not cause me much difficulty, although initially it sometimes caused me to overlook messages because I failed to keep asking as long as I should have. Apart from that, it does not seem to be harmful as far as I can tell. I'd just like to know if other people have noticed anything similar, and if anyone knows what is causing it, and whether it has some hidden advantages over the way things used to work.

Asked by pjmorton 3 months ago

Last reply by pjmorton 10 hours ago

can't seem to delete stuff

When I go to delete a message lately, I click the delete button and it checks mail instead of deleting the message. I might be going crazy but 30 years of hitting the sa… (read more)

When I go to delete a message lately, I click the delete button and it checks mail instead of deleting the message. I might be going crazy but 30 years of hitting the same button has messed me up.

Asked by Ruskracing 16 hours ago

Last reply by Ruskracing 12 hours ago

  • Solved

2 problems

This is what I get when I click on email link. I can't delete it. This has to be solved before I can get to my second problem https://webmail.spectrum.net/mail? context… (read more)

This is what I get when I click on email link. I can't delete it. This has to be solved before I can get to my second problem https://webmail.spectrum.net/mail? context_token=eyJza3NpZCI6ImNvbnRleHRfdG9rZW5fc2lnbl9rZXlzZXQiLCJza2lkIjoiNmJkYzZiMTEtZjBiZS00ZGFlLTliOWUtY2RkMGMyNWE5ZmUyXzIwMjAtMDEtMjRUMDcuNDIuNDQuMzQwWiIsInNlY3BvbCI6ImNvbnRleHRfdG9rZW4iLCJraWQiOiI2YmRjNmIxMS1mMGJlLTRkYWUtOWI5ZS1jZGQwYzI1YTlmZTJfMjAyMC0wMS0yNFQwNy40Mi40NC4zNDBaIiwia2V5VHlwZSI6IlJTQSIsImFsZyI6IlJTMjU2IiwianRpIjoiYWU2MzMwZDYtNTBlZi00Mjk3LThlOTMtZDUxOWVjZmMxMjdkIn0.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.SkxhnFtRLxHTpXXn5_kDX8nBISuPu3wdpoNFwTKLtmUadL29D40rNMHlmEOOa2LbGFVi8qlEWnscUMV8WXGLF02RFhSsEMFtBbXGpB9XUy6q_YW5FRJo1su5AJxboh1LMastJ39rdqnooQsnvA5_Mmy4NDBZrb1bQCmzXn3wiLsiBDMxorQ8Kk45CEWL6Bz09Z8EltuEQ2yVN3FGTGqAeU2i5-qNv12kzgimIu4TbDyE2DIi6_AKenLGc1kXlcZ8oxGjUEbJm1AThmpNbGF9WJ7d55_JQyfGWvEMIYNOtAiPaNNRCF1AlcBP3TAH34L1uI49Ve6C0SvidbRu2jYDuQ&referrerAppVisitId=202601311716P-753ab3c2-c22c-44cd-865d-2b77307fabfa&referrerAppName=SpecNet&referrerAppType=Web

Asked by john j flynn 20 hours ago

Answered by Matt 12 hours ago

Thunderbird stopped working

Thunderbird has worked great for a couple of years. Recently, I kept getting the “Retry” prompt...sometimes two or three times before it would download my email from the … (read more)

Thunderbird has worked great for a couple of years. Recently, I kept getting the “Retry” prompt...sometimes two or three times before it would download my email from the server (windstream.net). Now I get nothing. It still goes through the "connecting...blah blah blah but nothing happens. Going to the windstream.net site works but sucks. Any help or suggestions would be greatly appreciated.

Asked by tweachison 1 day ago

Last reply by Matt 12 hours ago

  • Solved

Thunderbird failed with outgoing server error message

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not … (read more)

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not been able to follow the solution.

The error message is:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I access my email at ptd.net, using firefox, I can make a full connect. But I cannot connect to email using Thunderbird, which is my preferred email tool.

My hope is to have a dialog in this thread with someone who can walk me through the steps to get thunderbird working. Can someone help?

Jim A

Asked by Jim A 1 week ago

Answered by Jim A 20 hours ago