I am trying to "import" an old thunderbird profile into my new profile in order to merge old e-mails. The "Import" function does not word.

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different har… (read more)

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different hard drive. I can boot on the new hard drive, but Thunderbird is missing several months of e-mails. I have tried importing from the old hard disk, but IT DOES NOT WORK. Alll it does is create a new "Local Folders" with nothing in it. I have tried exporting the old profile to a zip file, but it is 14 GB, more than Thunderbird can handle. How can I import the old e-mails into the working version of Thunderbird on the new hard drive. Please, do not say "use the import function" as i have already found it does not work.

Asked by texiii 2 days ago

Last reply by Ed 3 minutes ago

Why do i keep getting asked for a donation but never get the product downloaded?

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to inst… (read more)

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to install.

Asked by John Monsen 1 hour ago

Last reply by Mapenzi 28 minutes ago

No Prompt For Password. Then "Connection to server inbound.att.net timed out"

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC… (read more)

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.133-1 (2025-04-10) OS Theme Xfce / Adwaita Application Binary /usr/lib/thunderbird/thunderbird-bin

Having a problem with an ATT POP account. TB stopped getting mail. After a minute and a half or so (wish it would time-out faster), I get a pop-up box in the top right of the screen that states: "Connection to server inbound.att.net timed out" and then quickly goes away.

Deleted passwords and cannot see where to create them again, as it never prompts me for new ones.

Thanks.

Asked by kitchm1 8 hours ago

Last reply by kitchm1 46 minutes ago

When attaching a file to a message, file explorer opens then immediately closes.

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, gi… (read more)

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, giving me no opportunity to attach anything.

Asked by Timothy Rooney 2 days ago

Last reply by Mapenzi 1 hour ago

Emails partially disappeared

I am running Windows 10 22H2, Thunderbird 140.7.1esr. I cannot display some emails that are found when I make a search for a specific word and partially displayed. Ther… (read more)

I am running Windows 10 22H2, Thunderbird 140.7.1esr.

I cannot display some emails that are found when I make a search for a specific word and partially displayed. Therefore I understand they are still there.

However, when I request a list of these emails, none is found. Same thing if I try to fully edit them. I understand the index is somewhat damaged. How do I fix that ?

Asked by olevy 5 hours ago

Last reply by Mapenzi 1 hour ago

Unable to use OAuth2 to add a @hotmail.com account

I am setting up Thunderbird on a Win10 machine, and am having a lot of trouble adding accounts that I did not have on the two Win11 machines I have set the same accounts … (read more)

I am setting up Thunderbird on a Win10 machine, and am having a lot of trouble adding accounts that I did not have on the two Win11 machines I have set the same accounts up on.

When adding my 2 GMail accounts, after clicking "Allow" on the OAuth popup the button would go grey the window would stay open and not close, and the account would not be added.

Changing the general.useragent.compatMode.firefox option to TRUE allowed me to progress and finally add those accounts.

I am now having the same trouble with my @hotmail.com account. When I add the account, the dark blue OAuth window pops up, but is completely empty, and there is nothing more I can do.

Things I have tried

  • Reverting the above config change
  • Checking that cookies and JavaScript are enabled
  • Checking there is no saved password
  • Used both the Account Hub and the default dialog, with the same effect.

Thanks in advance!

Asked by xenobytezero 1 week ago

Last reply by xenobytezero 1 hour ago

I was unable to complete the instructions sent to me by David to install my address book after having to reinstall Thunderbird on Windows 11.

I uninstalled Thunderbird ESR because I am not an organization, but it also uninstalled my general Thunderbird account. I quickly reinstalled a general Thunderbird progr… (read more)

I uninstalled Thunderbird ESR because I am not an organization, but it also uninstalled my general Thunderbird account. I quickly reinstalled a general Thunderbird program, but my address book did not reinstall. When I asked for help, David quickly responded with very clear instructions. I was able to follow them to the Windows file explorer page, where there was no back arrow highlighted. On that page I saw two abook programs -- abook.sqlite-shm and abook-1.sqlite-shm. I went back to Thunderbird, as instructed, and followed the directions to the sqlite option. But when I clicked on that, it took me to my pictures and I could not find a way to enter either one of the abooks. What do I do next? HELP!!

Asked by poohbear266 4 hours ago

Last reply by James 2 hours ago

"Thunderbird is damaged and must be moved to the trash" on macOS

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app… (read more)

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app several times, and tried the terminal command "xattr - cr" and dragging the app into the window. Is there a proper fix for this. V. grateful for any solution. TIA Brian

Asked by briangascoigne444 1 week ago

Last reply by Wayne Mery 2 hours ago

  • Solved

Local Folders structure not sorted in order

As the image attachment shows, the 2024 Local Folders item has a different icon and is not in order with the other years. I'm running 147.0.1 on a Windows 11 system. Sel… (read more)

As the image attachment shows, the 2024 Local Folders item has a different icon and is not in order with the other years. I'm running 147.0.1 on a Windows 11 system. Selecting Reset Folder Order had no effect. Is there a way to better integrate the 2024 local folder with the other years?

Asked by ronks1 20 hours ago

Answered by Mapenzi 4 hours ago

Thunderbird stopped transferring emails from webmail provider (after 40 or so years) on Feb 5, 2026

I now have 2 accounts in Thunderbird: Local (which has years of folders, but stopped receiving email from my Web mail provider) and my webmail Provider that does not down… (read more)

I now have 2 accounts in Thunderbird: Local (which has years of folders, but stopped receiving email from my Web mail provider) and my webmail Provider that does not download it from the provider. He claimed it is more modern and safer to synchronize across all devices and keep stuff on the web Mail application. I prefer to keep all my folders and emails on my local computer. Should I use POP? iMAP? to do that? Thanks for your assistance?'

Asked by crawleyj 1 day ago

Last reply by david 2 hours ago

Propogation to multiple accounts

I have been using Thunderbird for many years. I just got a new computer and installed Thunderbird onto it. I have several email accounts for personal, business and clubs… (read more)

I have been using Thunderbird for many years. I just got a new computer and installed Thunderbird onto it. I have several email accounts for personal, business and clubs so this makes it easy to keep track of. I have some gmail accounts and 3 different yahoo accounts. Now when I get an email to one yahoo account it prorogates to the other two. This never happened on the old computer do you have any idea how this happened, and more importantly, how do I stop it?

Asked by jjr9000 6 days ago

Last reply by Wayne Mery 2 hours ago

Type in Thunderbird on new computer not great

I use Linux Cinnamon Mint on two Dell desktops - they are set up identically and perform in the same way with one exception. Both appear to be the same version of Thunder… (read more)

I use Linux Cinnamon Mint on two Dell desktops - they are set up identically and perform in the same way with one exception. Both appear to be the same version of Thunderbird and have identical settings but on one computer the appearance of the typeface (in for example a listing of emails) is less clear /sharp than on the other.

When I say they are the same version - they both say 140.7.1esr (64-bit) but after that on one computer it says "Thunderbird for Linux Mint -mint-001 - 1.0". This qualification appears on the computer where the typeface is less clear but not on the other.

I should add that the issue seems to relate solely to Thunderbird - it does not present when looking at (say) websites on Firefox.

Being of a certain age clarity is important and I just wonder if I am missing something? Thanks for any help.

Asked by Uplander 3 hours ago

Last reply by Lin 2 hours ago

Can't stop one email sender from going into Junk mail

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected t… (read more)

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

Asked by duhnel 4 days ago

Last reply by Wayne Mery 2 hours ago

  • Solved

Authentifizierung eines AOL Mailkontos funktioniert nicht

Hallo, ich habe seit 2 Wochen Probleme mit der Authentifizierung meines Mailaccounds von AOL. Alles was ich Versuche funktioniert nicht. Ich bekomme jedesmal im eingeblen… (read more)

Hallo, ich habe seit 2 Wochen Probleme mit der Authentifizierung meines Mailaccounds von AOL. Alles was ich Versuche funktioniert nicht. Ich bekomme jedesmal im eingeblendeten AOL Autentifizierungs Fenster die Meldung "etwas ist schiefgelaufen. Ich habe in meinem AOL Account schon mehrerer Male ein App Passwort für Thunderbird erstellt. Habe dieses App Passwort Thunderbird genannt. Konto ist ein SMTP IMAP Konto, die Ports stimmen auch. Ich habe mein AOL Mailkonto mittlerweile in Thunderbird komplett gelöscht und ebenfalls die AOL Passwörter gelöscht. Die Authentifizierungsmethode für outh2 ist angewählt und Cookies sind eingeschaltet.

Ich kann machen was ich will. Die Autentifizierung funktioniert nicht.

Woran kann das noch liegen. Ich bin mittlerweile ratlos.

Frank

Asked by frank-solingen 15 hours ago

Answered by sfhowes 5 hours ago