Thunderbird Community Forum

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

Hello! The other day everything worked as usual, and I shut down the computer for the night. The next morning, Thunderbird immediately crashed/shut down when starting each of the 2 profiles I always use. The 3rd profile, which is the default-release running a different email, still seems to work normally. Thunderbird 115.10.1

I have tried Windows (10) safe mode, as well as thunderbird Troubleshoot mode and working offline, but the issue continued to occur.

I'm at a loss now as to what could cause 2 profiles to suddenly cause it to crash. By the way, one profile is for a gmail account and the other one is for an Outlook account, so they don't seem to be related.

In case it helps, there were 2 Microsoft Visual C++ programs installed or updated, and updates to Microsoft 365 and Google Drive just before the problem started. These were all auto updates in the background.

Any help from the Community would be greatly appreciated. Thank you!

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried several tried and true passwords from before and none fit.

I currently use imap with my email hosting provider and has worked well with Thunderbird. However, speeds are getting slower and storage costs have gone up. It is time for me to move non-current emails from my email account to back it up while still accessible. I was wondering if Thunderbird's Local Folders default path (C:\Users\......\AppData\Roaming\Thunderbird\Profiles\......\Mail\Local Folders) can be changed to a google drive folder on D:\ drive. If there are any risks in doing so. Thanks.

Hi Team My Thunderbird account has a font corruption. Whenever I open a new message, The font appears as a weird shadowy type - See image attached. The signature is saved image. I can't set a Tahoma or Verdana or any from the overall font list as the base font. However, when I send the email, the recipient sees a normal tahoma font. Help!

Cheers Ian A user for 20 years at least!

It seems to me that the account settings in Thunderbird 140.6.0esr (64-bit) have changed, because without any supporting documentation in 'help' I can no longer see a way to enter a password. I have two gmail accounts which are working but I also have a Protonmail account which has stopped working. The Protonmail Bridge show the following details for entry in the Thunderbird client's account settings:

IMAP: Hostname (127.0.0.1), Port(1143), Username(withheld), Password(withheld), Security (STARTTLS)

SMTP: Hostname (127.0.0.1), Port(1025), Username(withheld), Password(withheld), Security (STARTTLS)

I can enter the following: Hostname, (127.0.0.1), Port(1025), Username(withheld), Connection Security(STARTTLS) & Authentication method (normal password) but nowhere to enter the actual password!

How do I do this and where in the docs is this described, please Thanks

Thunderbird has worked great for a couple of years. Recently, I kept getting the “Retry” prompt...sometimes two or three times before it would download my email from the server (windstream.net). Now I get nothing. It still goes through the "connecting...blah blah blah but nothing happens. Going to the windstream.net site works but sucks. Any help or suggestions would be greatly appreciated.

We are a fatcow.com user, I know the company has been bought out by another company, but outlook stopped working. They no longer support outlook 2010, so I switched to Thunderbird. I get all my new messages fine, but it errors trying to send new messages. Error message has been uploaded.

thx

I have smtp.gmail.com set up as my outgoing server (port 465, username = my gmail address, Authentication = OAuth2, connection security = SSL/TLS, also tried STARTTLS with port 587). There doesn't appear to be any way to set the password in the "Outgoing Server (SMTP) Settings", even when I click "Edit". Nor can I add a password to the "Edit/Privacy&Security/Saved Passwords" dialog box (which allows you to see existing passwords or remove them, but not add any).

When I try to send an email, the "Sending Message" dialog box pops up, and after a few seconds a second box pops labeled "Login to account 'smtp.gmai.com' failed". This box has three buttons: "Enter New Password", Cancel and Retry. Clicking on the "Enter New Password" button does not offer me the chance to enter a new password--instead, it immediately takes me back to the "Sending Message" box, which then immediately takes me back to the "Login...failed" box. There is never an opportunity to enter the password!

TBird 140.7.0esr, Thunderbird for Linux Mint. Mint version 22.3.

Sending works ok if I choose a different SMTP server.

I’m running Thunderbird 147.0.1 (64-bit) on both my desktop and laptop, both using Windows 11 Version 25H2 (Build 26200.7705). I’m trying to highlight sent (outgoing) messages where the correspondent and recipient are different (i.e., not sending to myself). When this condition is met, I want the subject line to appear green. My logic is: • Match outgoing mail where the correspondent column contains one of my addresses • Exclude rows where the recipient column also contains one of my addresses • Apply formatting only to the subject column tr:has(

   td.correspondentcol-column[title*="@pm.me"],
   td.correspondentcol-column[title*="@protonmail.com"],
   td.correspondentcol-column[title*="@passinbox.com"]

):not(

   :has(td.recipientcol-column[title*="@pm.me"]),
   :has(td.recipientcol-column[title*="@protonmail.com"]),
   :has(td.recipientcol-column[title*="@passinbox.com"])

) td.subjectcol-column {

 color: var(--tb-green) !important;
 font-weight: 600 !important;
 background-color: #e8f5e9 !important;

} Same Thunderbird version, same Windows build, same CSS file, same mail account structure. Is there something on the desktop system that could prevent this from working? For example: • about:config setting related to CSS • Layout or column differences affecting selectors • Rendering engine differences between installations • UI density / table layout mode differences My expectation is that this logic should behave identically on both systems, so I suspect a configuration or UI state difference. Any guidance would be appreciated.

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is available to complete and entry (screenshot1 below).

I've tried adjusting font size and other stuff in Windows 10, but nothing changed the way the Thunderbird looks in this regard.

Frank

I had Mozilla which I accidentally deleted a couple of years ago. Spectrum serviced my email, dmarsh38@roadrunner.com, since then but now has abruptly cut that off. I'm wondering if Thunderbird will resume servicing this email, and how do I make that happen, how do I access it, etc.? I'm trying to avoid having to change my email address of 30 years.

It recently came to my attention that Gmail is using my (and others) emails to train their AI to provide "overviews" for email threads. I didn't find that in any of the recent Agreement changes so feel safe is stating Alphabet/Google never obtained my permission for this training. I'm not a fan of the far-flung use of AI and the mounting examples of how horrendously Google AI performs hasn't done anything to relieve my concerns.

I began a search for a better, reliable email client and there is a depressing shortage of them that fulfill the average email users' needs. Thunderbird looks pretty good but reading through the Help section, Community Forum questions and just general articles hasn't clarified a couple of questions I have.

1. Is Thunderbird a comprehensive email client, independent of other clients, or does it provide service by partnering with another client?

2. Does Thunderbird utilize AI for any purpose that requires the "review" and storage of individual users' emails?

Many thanks, MarilynB

2019 MacBook Pro

I have been using Tbird for years. I currently have 3 email accounts, an icloud and two gmail. One gmail account is personal, the other is a personal account but used by 3 people for a committee we're on. The first two accounts are ok but the committee account has lost most of its messages at gmail, but they still seem to be on my computer.

Despite having used T'bird for a long time I still need detailed instructions in how to proceed to put the messages back onto the gmail account, hopefully without touching the other two accounts

Thunderbird version 147.0.1 does not send email. I use Windows 11 Pro with all updates current. I can receive but cannot send (reply to) emails. I have not changed any email settings. What is the solution?