Thunderbird Community Forum

Email problem. Old Lenovo Desktop, Window 8.0 (I know, I know, but it's my wife's and all she uses it for is email and utube recipes, and she's used to it). I use it for some banking, mainly because the printer is on it. Tbird 115.18.0 (32 bit) -says it's up to date AVG antivirus free

Email through yahoo. It worked fine until, going by the last date it linked email, 10/30/25 at 06:45AM MST When I tried to download new messages Sunday 11/2, it failed.

It pops up a new window "Enter credentials for bababarb@yahoo.com on imap.mail.yahoo.com" In the address window is "https://login.yahoo.com/?src=thunderbird&client_id=(about a zillion characters) Then, in the message window is "Edge: Too many requests"

So, I did the troubleshooting as in Help article. I logged in on the webmail, signed in with the password, and was able to see the messages, many from after the 30th (she gets a ton of sorta spam).

Looking under Account setting> server settings, I find that the security is set to SSL/TLS and Authentication is set to OAuth2. Incidentally, these were set automatically when I set this to a yahoo.com address.

So, I try setting the Authentication to Password and request mail. I get a popup asking for the password. I enter it (the same password I used on webmail) and it replies "Login to server imap.mail.yahoo.com with username bababarb@yahoo.com failed."

Following suggestions on the help article, I got to Settings, and check "saved passwords". Then, again following the suggestions, I remove the yahoo password entry. According to the article, the next login attempt should ask for a password. It does not. I just get the "too many requests" popup. What the hell, I go back and remove the SMTP password, too. Same result.

Anybody else having this issue? Any suggestions?

I was trying to change the time emails are kept on the server so I went into "Account Settings" and now Thunderbird is locked onto this page. I get a "Mozilla Thunderbird not responding" message when I try and click on anything and I can't get out of this page nor access my Inbox. I've tried starting Thunderbird in Safe Mode which didn't work. I then uninstalled and reinstalled the latest version of Thunderbird but when it starts it goes straight back to the frozen "Account Settings" page. I've checked my profile and there is a new profile that was created with today's date. There is also a profile from June 2025. If the old profile contains all my emails and folders up to yesterday, that would be OK.

This is a new Fedora-42 desktop, upgraded (dnf upgrade) today. I installed Thunderbird today (dnf install thunderbird), after doing the operating system upgrade. I tried to add my yahoo e-mail account. Settings are as follows:

• create accounts in the new Account Hub is unchecked (off).
• accept cookies from sites is checked (on).
• remember password is checked (on).
• I'm using "IMAP".

When I click "Done", a separate window pops up in which yahoo asks for my password. After entering it, yahoo says "Something went wrong", and gives no other indication of what the problem is.

If I instead "Configure manually"... I tried both the default hostnames and "export.imap.mail.yahoo.com" for the outgoing server. I tried both "Normal Password" and "OAuth2" authentication methods.

In all the above cases, I get "Unable to log in at server. Probably wrong configuration , username or password." with a yellow background.

I see nothing of "Edge Too many requests" as was happening to several people recently.

How do I add my yahoo account to this new Thunderbird on Fedora-42?

Lately I've been getting multiple copies what I am naming ghost emails showing up in folders I have set up in my Thunderbird account. They do not appear in my Thunderbird Inbox.

They show with no subject, no sender and dated 01/01/1970, 01:00

I have been deleting without opening and then emptying Trash.

Has anyone else been getting what I am describing and if so how did you deal with it?

Regards - John

Hello,

I have to add the Password every time I open Thunderbird because I removed the Password myself after I read this:

<<<< ThundaMike Mozilla Staff 7/28/25, 9:15 PM more options Sounds like you are almost there.

Building off what @david said above, try this:

In Thunderbird, go to Settings > Privacy & Security.

Scroll down to the Passwords section and click Saved Passwords….

Find your email account in the list and remove the saved password.

Restart Thunderbird.

When prompted, enter your new password. >>>

My doing this it removed the .twc password Log In totally in that Settings. I do not see the "my twc.com" in the settings of Tools, Privacy & Security, then Saved Passwords in the list, I only see the Hotmail account settings I have in Thunderbird. Removing it like ThundaMike wrote really removed all the TWC Password and Information.

Can someone help me restoring or re-enter my Mozilla Thunderbird info back into Tools, Privacy & Security, then Saved Passwords so I do not have to type in the Password every time I open Thunderbird.

Thank you so much for your time and efforts I truly appreciate it.

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work out for me because I want my files to be imported safely in bulk, as it is my daily work. I want a reliable solution. Will be really thankful if someone suggests a safe and quick solution.

It appears that any ESR version will auto upgrade to the Release version right after you close the program and shut your machine down. When you go back online, surprise!, you now have 144.0.1 installed with HALF your folders missing.

https://support.mozilla.org/en-US/questions/1548668/edit/1779923#answer-preview

I backed up Thunderbird and reloaded it after I had been hacked in gmail, but now I have 2 profiles accessing the same gmail. One shows the gmail address and the other is my old "local" profile. The old one has my typical 16000 emails, while the new one shows 30,000 emails with no doubles. Can I delete the new one?

Three days ago my email stopped displaying the contents normally. This is an example of what is displayed:

View in Browser <https://m251k6d7.r.us-west-2.awstrack.me/L0/https: %2F%2Fnotifications.spectrum.net%2Fv2%2F7653dbh8-914b-49e3- be46-3485432704ac-6fbcc229-1aff-472f-9d60-30d142f28bc0/1/0101019a92a6f846-7a7a6a44-ed3f-4919-9e07-7fb9f874272d-000000/FQOZxe1pRaghhBS9ePfM5pAm3RI=453> Spectrum Community Solutions

the instructions are in blue. Thanks for any help.

Running : Win 10 Vs: 145 I have many archive annual folders for a number of email accounts. I tried to archive messages today and nothing happens. Should a new annual folder be created for the group of messages I select, or do I have to manually create the folder?

My archive location is setup in the account settings and I've used it many times in the past. What am I missing?

My e-mail provider has done the annual update of security and provided a new e-mail cert; however, Thunderbird no longer successfully updates it.

Thunderbid gets to the point of confirming the security exception; however, does not proceed.

This is using ThunderBird 140.4.0esr (64-bit) from Ubuntu Snap, on Ubuntu LTS 24.04.3.

Hi, I saw the answer in the community for deleted emails. I searched inside the APPDATA folder, in roaming, IMAP, MAIL, Trash. They are all empty or have only a few KB from a few new emails.

The deletion happened when I highlighted all of my inbox emails using Ctrl A and attempted to drag them to a new local folder i had created.

Now both folders are empty.

Is there any possible way to recover them? It was years of emails. I don't need to tell you how important it is that I recover them.

Thank you in advance for your help.

Until last month, Thunderbird never had any issue connecting to GMAIL accounts to send and receive messages. Suddenly, there is a bug and Thunderbird is not sending or receiving emails from GMAIL. Is anyone else experiencing this? Also, with the current version of Thunderbird, there is no way to insure that I am receiving updates and have the most current version. I have used Thunderbird for decades and it is now very buggy, and getting more difficult to use! - Mark Robbins

So here is my problem. Why does TB have a "local folder" section, where I can create local folders to store say billing information, or keep receipts for car payments and the like. Then, I purchase a new computer to accommodate Windows 11, (DO NO get me started on that one!) So I reinstall TB, bring up my account, and of course NONE of my local folders are there! I've looked through the "Troubleshooting Help" and the "Open Folders" etc, but you have to talk to me like I'm a 5 year old! I'm not a computer dummy, but I'm not an expert either!

And the instructions don't make sense to me! I want my local folders back. I've spent a good amount of time creating those, and for a good reason. I can refer back to bills, I can help verify what I've paid and when, and I can back up bank statements and on and on! How do I retrieve these? There has to be a way right? Like with Gmail and the like. You should be able to get those items back....and it shouldn't take a bloody genius and com puter whiz to do this! I need a simple explanation as to how to retrieve these folders. Thank you in advance for anyone willing to help me with this problem.

Michael....

Been using thunderbird for years, stopped getting new messages. Removed/deleted the accounts and tried to setup again and get error unable to login at server, probably wrong configuration, username or password. username and password are entered correctly, changed them just to verify, using default settings and appear to match what their supposed to be as documented. Gmail accounts... Any help appreciated...

I am in my seventies. I have the Firebird 1 tee shirt :-) . I recently received a missive from Thunderbird asking for a donation. I click through and get a donate button. THE DONATE BUTTON DOES NOT WORK in Firefox with NoScript. WTF.

I follow some IT forums and I am to update with security and userability issues. The best advice as I see it is to TURN OFF scripts with NoScript.

After a lot of faffing about I donated. When I first started working 55 years ago I given 2 bits of advice.

 1  Never put obstacles in the way of customers paying.
 2 Never put obstacles in the way of customers ordering.

I think you should heed the first bit of advice. How many Thunderbird users were tempted to donate but were in a similar position to me and gave up?

I can't send Free-online emails on Thunderbird/Macbook, although I can receive them (see Error notification attached). I checked the Outgoing server settings in the Accounts settings which seem right (relay.free-online.net). This has been happening for about a week. Thanks for your help.