• Solved

Unable to set up yahoo account on new computer

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my o… (read more)

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my old computer. I have checked the configuration settings on both Yahoo and Thunderbird sites. In all instances Thunderbird verifies the account is valid, but the next window asks for my yahoo username and password. I cannot get passed this stage. I have tried entering my yahoo password and I have also tried the app generated password from Yahoo, all I get is a Yahoo "something went wrong" message. Interestingly I did manage to get one of the accounts to work yesterday, but I must have tried no end of different permutations and I have no idea which one eventually worked.

Asked by philipa_griff 1 month ago

Answered by philipa_griff 1 month ago

UNABLE TO SEND AND RECEIVE EMAILS FROM FREE-ONLINE (PLUSNET SERVER)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Send… (read more)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Sending of message failed. An error occurred while sending mail. The mail server responded: Unknown sender. Please verify that your email address is correct in your account settings and try again, OK' (see attached). 2. Checked all settings, all correct as used to be before the problem started. 3. At some stage, I tried changing the password in Settings > Privacy & Security > Passwords > Saved passwords > Saved logins to see if that helped. It didn't. 4. This time I also failed to receive emails in my INBOX (except for the Mozilla new sign-in email) and got this other notification: ' Login to account "xxxxxx@xxxxxxx.free-online.co.uk" failed. Login to server mail.free-online.net with Username xxxxxxx failed. Enter new password/Cancel/Retry'. 5. I tried Cancel and Retry (several times) but was still getting the same notif. (see attached). 6. I removed the free-online Server from the Saved logins (Provider: smtp://relay.free-online.net, User: xxxxxxx) with the intention of restoring it with a new password - but found I couldn't restore the free-online server. So I decided the best thing to do was to restore the password as it was before and to ask for help here. I will have to check on the webmail until the problem is resolved.

NB1. Free-online is a sub section of Plusnet. NB2. Last year I received an email from Greenby saying something about maybe taking over from Plusnet and that I would be notified if and when I had to do anything. I have not received any such instructions so left things as they were. Many thanks for your help from a not-very-techy so stressed old lady.

Asked by Marilou 1 hour ago

Inbox area/list empty, but says I have messages

My emails were all working (accounts were setup fine). Then, recently, when I opened Thunderbird, the main area (where my messages are displayed) is empty. If I choose an… (read more)

My emails were all working (accounts were setup fine). Then, recently, when I opened Thunderbird, the main area (where my messages are displayed) is empty. If I choose another folder, still empty. BUT, the folders all say that there are messages in them (see the attached screenshot)

I have tried the following... 1. Opening Thunderbird in Troublshooting mode: This works, and the messages appear. But I don't want to have to open troubleshooting mode every time. 2. I have ZERO extensions installed, so asking to disable them obviously wont do anything. 3. I have tried to repair the folders (I have tried to repair the default inbox folder, and then tried to repair them all ... nothing worked). 4. I have backed up my thunderbird files, and tried reinstalling Thunderbird. Still didn't work. 5. I tried these three steps ... https://www.mboxtooutlook.org/blog/thunderbird-inbox-missing-emails.html Didn't work either.

Any other suggestions?

Asked by dj 11 hours ago

Last reply by Mapenzi 29 minutes ago

Sorry what do you mean by subject? Confused already!

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (o… (read more)

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (old supplier) even though new emails sent to the old address show up on thunderbird. Online advice on how to do this does not work, as the information that should be on screen is not there. Oddly enough the new email address has allowed me here, does this mean that the new email address is now working? Many thanks

Asked by miles.worron 2 days ago

Last reply by miles.worron 42 minutes ago

emails with a PDF attachment are not being sent, the error says -SMTP Related Error: Mailbox Unavailable

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. Thi… (read more)

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. This stopped working a few days ago. The tech department of our accounts package supplied by Benchmak/Snip has looked at our system and the only thing they can suggest is that the emails are being blocked because may be Thunderbird thinks they are SPAM. We have been using this system for a couple of years now and has been fine. We can send and receive emails to/from this account, it's only the PDF attachments of invoices which isn't working. Can any one help please, thank you.

Asked by sales.inv 18 hours ago

Last reply by Ed 2 hours ago

how to fix lines in text body "collapsing" on eachother

I can't seem to find the way to set or adjust (vertical) line-spacing in the body of the message. The lines "collapse" on each other. (see the attachment) I have unchec… (read more)

I can't seem to find the way to set or adjust (vertical) line-spacing in the body of the message. The lines "collapse" on each other. (see the attachment) I have unchecked the "Use paragraph format..." checkbox. Can't adjust it with the small / large "T" controls on the formatting bar; and I haven't found any setting (or combination of settings) to control or adjust this attribute. FWIW, it happens both when I paste-in text and when I type-in the text. Suggestions?

Asked by OceanWaterLover 13 hours ago

Last reply by Ed 3 hours ago

File / Empty Trash

What is the function of File / Empty Trash? Will it empty trash in all mail accounts or only the selected? If I select Blogs & News feeds will File / Empty Trash empt… (read more)

What is the function of File / Empty Trash? Will it empty trash in all mail accounts or only the selected? If I select Blogs & News feeds will File / Empty Trash empty read posts there as well? Empty Trash is a bit unclear.

Asked by johannes 3 hours ago

When trying to connect Thunderbird on Ubuntu 20.02 to gmail I am asked to download a file after the google authentication pop up .

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0 Everytime I try to configure an existing gmail account fo… (read more)

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0

Everytime I try to configure an existing gmail account for thunderbird via File -> New -> Existing email account

I specify my Name and gmail email address, then password for the gmail account.

The google authentication pop up launches " Mozilla Thunderbird wants to access you Gmail" and I click "Allow"


As soon as I click "Allow" I am asked to download a file.

Google gemini says this file is a sign that Oauth is not being accepted by thunderbird.

What I have tried. I verified Thunderbird is set to accept cookies I have verified there are no previously stored gmail passwords (as this has never worked) I have changed my default browser from Firefox to Brave and verified the same behavior

please help, Thunderbird has never been able to connect to gmail when running on this Ubtuntu install.

Asked by nedj10 4 days ago

Last reply by nedj10 5 hours ago

Copying Thunderbird to new laptop

Hello. I have followed the instructions to copy the profile file to a drive and take it to the new computer so my Thunderbird will be the same on both laptops. BUT I ge… (read more)

Hello. I have followed the instructions to copy the profile file to a drive and take it to the new computer so my Thunderbird will be the same on both laptops.

BUT I get a message that the profile file is not available. And I searched for the file by name and found nothing!

The actual message is attached.

I need to copy my emails to the new laptop.

Asked by Indylu7 2 days ago

Last reply by Ed 8 hours ago

Can't stop one email sender from going into Junk mail

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected t… (read more)

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

Asked by duhnel 8 hours ago