• Solved

Unable to change font color using "Text color" window, "Choose a color" button (macOS)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color do… (read more)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color does not change. The color change works though if: I click "Last-picked color", or when I type color name "Green" or HTML hex, and subsequently click "OK".

How to change the color of text in a composed email when

I am using Thuderbird on macOS.

When trying to run in Safe Mode, and compose a new message, I the Thunderbird stucks, so I cannot confirm in Safe Mode, but I had this issue in the past also on other machines/Thunderbird instances, so maybe someone else had a similar problem, or maybe it is a known issue, already in dev team logs.

Asked by cereberusjm 4 months ago

Answered by cereberusjm 1 week ago

thunderbird

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3… (read more)

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3 Mail-Accounts froms different providers it does not work anymore, without changing anything from my side I know. But from my handy, where I use google-Mail, it works.

I already checked synchronization settings and repaired the E-Mail-folders.

So, are there any technical defects or problems with thunderbird, an update for instance that caused trouble for instance? And what can I do, to make it work again? Atherwise I would have to quit thunderbird and change my Host.

Looking forward to your response and already thanks for support, all the best, M.

Asked by info13520 3 days ago

Last reply by Googlethunderbird. 6 hours ago

How do I recover a folder that disappeared from my Thunderbird pane when Windows 11 updated?

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BUL… (read more)

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BULLSHIT, and that worked. But I had over 400 emails stored in the folder that disappeared, and I would like them back.

Asked by wolfman141 13 minutes ago

Thunderbird 145 & 147 - frequent errors connecting to server "outlook..."

This just started 4 or 5 days ago ( 2026.1.23 ish). I did not update TB nor make any changes to the account in question (that I'm aware of). The errors show up every fe… (read more)

This just started 4 or 5 days ago ( 2026.1.23 ish). I did not update TB nor make any changes to the account in question (that I'm aware of). The errors show up every few minutes, with a 'beep' sound and notification pop-up showing up each time - is very annoying.

I was running v145 when it started. I saw there was an update to 147 and installed that; same issue. I restarted TB into Troubleshooting mode and am still getting the error.

This is running on MacOS 15.7.3. Hardware is MacMini (2024) with Apple M4 chip.

Generally I still seem able to received & send emails.

I opened Activity Manager and Error Console. Error console doesn't seem to have much (using 'Multiprocess', with Errors, Warnings, Logs, Debug enabled). Activity manager shows things such as:

<my account name>

   Connection to server outlook.office365.com was interrupted.    09:49
   Failed to connect to server outlook.office365.com.    09:52
   Authentication failure while connecting to server outlook.office365.com.    09:58
   Authentication failure while connecting to server outlook.office365.com.    10:03
   Connection to server outlook.office365.com was interrupted.    10:10
   Connection to server outlook.office365.com was interrupted.    10:14
   Connection to server outlook.office365.com was interrupted.    10:20

There was an error or log entry that I was able to find a few days ago that made me think it was Calendar related, but now I'm not finding that message.

Asked by Cronk 2 weeks ago

Last reply by Cronk 15 minutes ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 6 days ago

Last reply by Lisa 20 minutes ago

  • Solved

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&g… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Asked by DrDOS 1 day ago

Answered by DrDOS 1 day ago

Reguarly are big problems with sending email

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything. Haven´t manage to send in many days an… (read more)

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything.

Haven´t manage to send in many days and now it is huge problem.

When I click on send buttom on the email come text about the fail which is 100% wrong.

It say: An error occurred while sending mail. The mail server responded: (then come my email adress): Sender adress rejected: not owned by (the part of my adress in front of @) Please check the message recipient (my email adress) and try again.

This text is 100% wrong because all things is as always! Never changed it. And seeing it in setting it like it should be!

I am almost given up, this come always with months between and that is hopeless.

Please help!

Asked by jhr24 15 hours ago

Last reply by david 1 hour ago

strange things happenig

I am using Thunderbird 115.18.0 and Windows 7 professional (no snarky comments please). All has been working fine for years, but in the last few days, strange thing have… (read more)

I am using Thunderbird 115.18.0 and Windows 7 professional (no snarky comments please).

All has been working fine for years, but in the last few days, strange thing have been happening:

In the pane with all of my email accounts, the ">" icon to the left of the first account has been disappearing. This meant I could not look at any folders, including Inbox, Drafts, Sent etc and handmade folders. Cured by closing and opening Thunderbird.

I now have two Archive folders, one called Archive, the other Archives. Both empty, neither can be deleted.

Periodically, when the ">" is present, selecting it (to "V"), the list of folders SLOWLY appears, one folder at a time.

Periodically, the bottom of the Thunderbird window, shows a 'downloading' message, of hundreds of files. Several GB of data has been downloaded over a couple of days.

Opening the Inbox folder, the pane with subject, correspondents, date etc has changed the sort order.

Sometimes, all of the emails in this pane have had their font underlined.

Nothing on my system has intentionally changed,

Any ideas what has gone wrong, and how to put things right would be appreciated.

Thanks,

Asked by colinfbutton 18 hours ago

Last reply by Lin 1 hour ago

  • Solved

Thunderbird version >115: Threaded top message does not show bold as if child has new messsage

Dear people, problem: threaded view is enabled > when the child has a new message, the top message is not bold but only underlined. Without opening the thread, I wou… (read more)

Dear people,

problem: threaded view is enabled > when the child has a new message, the top message is not bold but only underlined. Without opening the thread, I wouldn't know that there are messages in the thread.

Example: Actual default style: In the view, it appears like this > Thread top message

v Thread top message

  - Old Child message
  - New Child message

The style I prefer: In the view, it appears like this > Thread top message

v Thread top message

  - Old Child message
  - New Child message

(see also screenshots for that).

As the solution in https://support.mozilla.org/en-US/questions/1265223 did not work anymore (since starting with Thunderbird 115+ the message list was rewritten from XUL treechildren to a HTML-based table view) I wanted to post another solution if someone stumbles upon this problem via google.

1) Enable customized stylesheet support: a) ☰ Menu → Settings → search for config → Config Editor b) Search for "toolkit.legacyUserProfileCustomizations.stylesheets" and enabled (set it to value "true") it by double clicking

2) Edit the Thunderbird styles by adding your customized stylesheet: 1) Help → Troubleshooting Information → Profile Folder → Open Folder 2) Inside that folder, create chrome/userChrome.css (folder name and filename must exactly named like this; pay attention to not create a userChrome.css.txt by accident when using an editor) 3) Put this into the userChrome.css: /* Collapsed thread that contains unread messages → bold */ tr[is="thread-row"].children[aria-expanded="false"][data-properties~="hasUnread"]

 .subject-line span {
 font-weight: 700 !important;
 color: #000000 !important;

}

/* Keep correct color when selected */ tr[is="thread-row"].children[aria-expanded="false"][data-properties~="hasUnread"][aria-selected="true"]

 .subject-line span {
 color: var(--listbox-selected-text-color) !important;

} 4) Save the file and restart Thunderbird

Asked by bob2021 11 hours ago

Answered by bob2021 10 hours ago

PROBLEM SMTP SERVER

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) ​Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird f… (read more)

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) ​Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird for the address redacted@outlook.be. Crucial Note: Incoming mail (IMAP) works perfectly with the same credentials, proving that the authentication and the password used are correct. ​Technical Data & Actions Taken: ​SMTP Configuration: Server smtp.office365.com, Port 587, STARTTLS (or port 465 SSL/TLS). ​Authentication: Using a 16-character App Password generated after enabling Two-Step Verification. ​Symptom: Systematic rejection of the SMTP connection (Command Error 12 or timeout). Other Outlook accounts configured on the same Thunderbird client and the same internet connection (Belgium) are working without any issues. ​Tests Performed: Complete purge of Thunderbird's password manager, alias verification, and full restart of network equipment. ​Conclusion: Since the reception service is operational and full access is functional via Webmail/Outlook App, the block is specific to the SMTP protocol for this particular account on the Microsoft server side. ​Request: Please lift any security restrictions or reset security flags for the SMTP service on this specific account. My mail for respons : [edited from public community support forum] @gmail.com

(PII removed by moderator)

Asked by Jean Claude HUET 1 day ago

Last reply by sfhowes 1 hour ago

  • Solved

Demande de mot de passe soudain pour une adresse orange

Bonjour, j'utilise Thunderbird depuis plusieurs années et j'ai plusieurs comptes de messagerie. Je suis à la version 140.7.1esr. Depuis plusieurs jours, j'ai le message… (read more)

Bonjour, j'utilise Thunderbird depuis plusieurs années et j'ai plusieurs comptes de messagerie. Je suis à la version 140.7.1esr. Depuis plusieurs jours, j'ai le message "Saisissez votre mot de passe pour alain.jouenne1@orange.fr". J'ai beau saisir le mot de passe, rien n'y fait. Ma config est Windows 10 64 bits, 3 adresses Gmail, 2 adresses Wanadoo et cette nouvelle adresse orange qui me pose problème. A noter, lorsque j'ai eu cette nouvelle adresse, je l'ai configuré dans Thunderbird et elle a fonctionné. Et puis, un jour, j'ai eu ce message. J'ai même modifié mon mot de passe de messagerie, mais cela n'a pas fonctionné. Pouvez-vous m'aider ? Merci d'avance

Asked by Alain Jouenne 1 week ago

Answered by Alain Jouenne 2 hours ago

Sent and All Mail are out out order by date

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just… (read more)

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just as i do in my inbox. It is ok. They are fine in Gmail - where they come from. Thanks

I have used Thunderbird for a long time?

Asked by creating sanctuary 2 hours ago

Last reply by Lin 2 hours ago

Advice on repairing cabinet folder missing emails and one subfolder.

One of my cabinet folders is missing emails and a sub-folder that exist in my Fastmail account. These missing items are on both the windows and macOS versions I have ins… (read more)

One of my cabinet folders is missing emails and a sub-folder that exist in my Fastmail account. These missing items are on both the windows and macOS versions I have installed. Please advise on how to to repair. Thanks.

Asked by bkotis 2 hours ago

  • Solved

Sudden (Feb 8) endless cycle of Yahoo login messages within Thunderbird and inability to send or receive message

Starting Feb 8, 2026 my yahoo accounts no longer work in Thunderbird. I have accessed these for over a dozen years using Thunderbird. In addition, when I open Thunderbird… (read more)

Starting Feb 8, 2026 my yahoo accounts no longer work in Thunderbird. I have accessed these for over a dozen years using Thunderbird. In addition, when I open Thunderbird at all I end up getting endless loops of yahoo login messages. The mechanisms in the messages do not work at all. I have received no Yahoo mail since that date. To troubleshoot the issue I tried logging into the accounts directly through Yahoo. Broken, with no access at all to any help resource from Yahoo. Although Yahoo seems to be keeping mum on the problems, there is spotty information online that Yahoo servers were breached a few days ago. One report claimed that user data for about a billion accounts was compromised. I suppose that may explain why my accounts no longer work anywhere- neither from Yahoo itself nor within Thunderbird. Is there a way to disable the incapacitating yahoo popups pending any larger solution to this?

Asked by agora3 1 day ago

Answered by agora3 2 hours ago