Thunderbird Community Forum

I live in Denmark, and i have send an e-mail to a friend in USA. He told me in the phone that he replied to my e-mail, but i did not receive anything from him. Any ideas on what i can do to receive e-mails from him in the future..? Regards Allan

How does the 'Covert to Task ...' function work on an email? When I click the Convert to task, nothing happens. I was expecting to see a task in my task list. Where does it go? I have a 'Task calendar' and a Google calendar in my list.

Hello! I want to set up TBird to: 1) Get all my messages and attachments stored locally, and... 2) Remove *most* of the above from gmail's server to avoid the data limit, but... 3) Keep, perhaps some months or a year of activity on gmail's server so I can access recent items from wherever.

Questions: 1) I have 10s of thousands (more?) of msgs, many with attachments. Is it better to just set up TBIrd and let it grab all the messages, or start by using Google TakeOut? 2) I presume I use IMAP vs. POP? 3) To preserve messages on my harddrive, I could archive to a local folder. Then I could safely delete those same messages on the gmail web interface? 4) If this turns into a disaster, can I just remove the entire account from TBird without suffering a loss of my entire email history? 5) Any insurance maneuvers to prevent the disaster of accidentally losing my entire email history while attempting to set this up? (Obviously will need to be religious about backing up my own system, though keeping a year of email on the gmail server offers a bit of insurance once the set up is successful.)

I am really hoping to avoid creating a unholy mess of my email/spending a week trying to fix it. (Indeed, I have avoided this project for years for this reason, but I really, really want to do this.)

Hi, I am trying to export a calendar from a Windows 10 PC into a Lubuntu PC. The exported Home.ics file is about 217KB. At stage 4 in the import process (which shows the file name correctly) a message in red says "No importable items found in the file" . In the main area it says "Loading items" but nothing happens. Am I missing something here? Thanks

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, if you could advise me to what this relates.

I look forward to receiving your reply.

Thank you, Albert R Carter

I've had to make some email and computer changes recently:

1. First, Spectrum was making noises about shutting down my old @nycap.rr.com email account and making me use a newer @charter.net account I'd never used, BUT, it's they were able to sync everything up on their end so that I can use either email account through the Spectrum.net webpage, the old @nycap.rr.com (which I have continued to use) but with a new password, or @charter.net with a password specific to that account. On my old machine, I was still able to access the @nycap.rr.com address through Tunderbird using my new password, so now I want to continue using Thunderbird, just on my new computer instead of my old one.

2. Shortly after resolving the email issue with Spectrum, I got a new computer running LinuxMint 22 instead of the old computer that ran LinuxMint 18. When I tried opening Thunderbird on the new machine, it initially said it found my old @nycap.rr.com address with my recently changed password in Mozilla, but then couldn't link up with it at Spectrum, using either mail.twc.com (which Spectrum tells me is the correct server for my @nycap.rr.com address) or mobile.charter.net. Thunderbird did accept the new @charter.net email with the server mobile.charter.net, but that is NOT the e-mail address I want to use, not least because I have thousands of emails saved in my local files under my old email address.

3. Talking with a Spectrum tech support rep today, I changed the passwords for both of my email accounts with them, but Thunderbird would only accept the @charter.net address and its new password, and couldn't recognize the old @nycap.rr.com and its new password.

How can I set up Thunderbird to use my old @nycap.rr.com address on my new computer? Thunderbird won't even allow me to try to set up using the old address because now it seems to only recognize the @charter.net address I was able to log in with. And setting up a new account with my old @nycap.rr.com address doesn't sound right to me. Do I have to go into the old machine and try to log in with the @nycap.rr.com address there and then do something? I'm at a loss.

Hi, Forums - I am a new Thunderbird user based on on-line research suggesting Thunderbird as the best way to relieve gmail account with local mailbox archiving. My gmail is out of storage by end of the month and my plan was to move a bunch of old messages into local Thunderbird mailbox to clear room in the google account. I have set up Thunderbird successfully with gmail using IMAP connectivity option. Thunderbird shows same folder structure as labels in gmail and displays all messages from the oldest to newest. So then I tried the "archiving" by setting up a folder structure under Thunderbird's Local Folders. Specifically, to start with I I set up Inbox_archive and Sent_archive and used right click Move To > Local Folders > Folder name to move old messages from live ...@gmail.com tree to Local Folder tree. Since there is also an option Copy To, my understanding was that Move should be different from Copy by also removing messages from gmail and move them to Local folders. At a first glance these steps seemed to work. I see unique old messages in Thuderbird Local Folders. I don't see these messages in Thunderbird's gmail inbox/sent and I also don't see these messages when I search in on-line gmail in:inbox and in:sent. I noticed, however, that google storage size didn't budge. I moved a thousand of more messages in the same way (thinking maybe older messages were just small) and the storage still didn't decrease. I then looked around in on-line gmail and found the messages that I presumed "archived" still sitting in gmail's All Mail. This explains why the storage size didn't change. I searched on the forum and on-line and can't get a confident answer on what am I missing to actually remove the messages from gmail - ideally in the most straightforward manner in one action as a cut and paste from on-line to local folders. Are there any IMAP/account settings that I should have so that Thunderbird's "Move to" actually removes messages from on-line account? Or is there a different archiving command/strategy I need to use?

I am hesitant to do any more trial and error on my own since I already messed up my gmail by having now thousands of messages still sitting in All Mail without proper Inbox and Sent tags and, thus, would appreciate the recommendation from someone who is familiar with my use case.

Thank you.

For about the past 10 days or so Tbird has been presenting me with a request for my user name and password for, i am assuming, inclusion as an added account. They want

The problem is that in have no idea who caldav is or where they got my link to Tbird. My concern is that this may well be malicious. They want me to authenticate with username and password. What user name and what password?

Does anyone in the forum know what this is all about and how i can get them permanently excluded? With all the fake / criminal challenges on the net these days, i am very nervous (77 years old).

Any help would be really appreciated. Thank you

Hi everyone, I am a rank beginner and not very 'computer literate.' I want to download all of my emails from Thunderbird (I have 4 email accounts) and also export them to an external drive, including: All emails (entire history, not just recent mail) All attachments Metadata (dates, sender/recipient, subject, folder info, etc.) Contacts / address book Ideally, a format that I can restore later if needed. My main questions are: What is the best step-by-step method to export everything to an external drive? Is there a way to do this so that the backup is complete and restorable later? Where does Thunderbird store emails on my computer, and can I copy that to my external drive? Is there a recommended way to export contacts too? Any help would be greatly appreciated. Thank you, jrm Thunderbird version: 147.0 Windows (64-bit) Email type: IMAP

Around Jan. 4, I tried moving all of my Inbox contents to a new subfolder "Inbox 2025". This process was taking a long time and I didn't see it complete. Afterwards, I can start Thunderbird OK (version 115.3.1 (64-bit) running on a Windows 10 system). I see the new folder "Inbox 2025" and it seems complete. I also see other folders which look OK. But the incoming messages have frozen at 01/01/26 [for one e-mail account] and at 01/04/26 [for a second e-mail account.]

It is also true that all of my Thunderbird sessions end by crashing after a certain period of time. What can I do to restart Thunderbird so that it will connect with the relevant servers, get new messages and not crash?

My old email server was Mediacom (mchsi.com). I had that email account plus a gmail account on Thunderbird. Sometimes people said their emails to my gmail account would bounce. I changed email servers and no longer have the mchsi.com email or Mediacom server and have 2 gmail accounts on Thunderbird. The new one works fine. When I send an email to the old gmail account it bounces back saying "address not found. Your message wasn't delivered to ------@mchsi.com because the address could not be found or is unable to receive mail. 550 5.1.1 I had the tech that sold me the PC look at the settings on Thunderbird for the gmail account and he said they were okay. Where else can he check? Somehow the pc thinks that just that one gmail account is run through or attached to mchsi.com Kathy foggiak@gmail.com

I have a message filter that copies every sent item to a local folder when I send it. I want this in addition to the normal sent item placed in the IMAP folder.

This works fine, except that when I reply to an email and the subject is prepended with "Re: ", the copy made in the local folder is not prepended with "Re: ".

Why is this, and how can I make sure the copy in local folders is prepended with "Re: " as it is in the IMAP sent folder?

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

Assuming that I don´t want any Google server to track me what could I click in the attached? It's a nice feature but as it is not clear what the last three options do a bit of a guess.

The last I was able to send an email from my laptop (W11 Home) was 5 days ago. I've made no changes in Thunderbird (140.6.0esr (64-bit)). I've checked with my ISP (PenTeleData - ptd.net) and all is ok. I checked with Norton (360 deluxe); turned off firewall temporarily and tried to send again. Still getting same message.

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

A search showed that others have experienced this same error message, but as far as I can tell, they all were unable to access their email. These messages began appearing about a month ago. They pop up in Troubleshooting Mode. They did not in Windows Safe Mode. AVG and ZoneAlarm are not the culprits.

Bonjour, Désolé d'écrire ici mais j'ai ce problème récurent et ne trouve pas de solution. Quelques unes des adresse à qui j'écris régulièrement se retrouve automatiquement en spam. J'ai beau essayer diverses solutions, cela fonction un moment puis retourne en spam. De plus j'ai plusieurs dossier spam dont un supprimable. Mais il revient automatiquement également. Merci de votre aide, cordialement, Y.