folder

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the… (read more)

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the profile window of thunderbird in hopes that when i restarted it would show up in my mail folders which it did not I can send you screen shots of the different windows where I dropped the folder Can you help please?! There is tons of information in these folders I reference often. Thank you! BTW I did just make a donation :)

Asked by dubbls 2 days ago

Last reply by dubbls 1 hour ago

10000 emails limit

Hello. I have 22955 emails in the Inbox folder of my Yahoo account and Thunderbird downloaded only 10000 emails. I have 16999 emails in the Sent folder of my Yahoo accoun… (read more)

Hello. I have 22955 emails in the Inbox folder of my Yahoo account and Thunderbird downloaded only 10000 emails. I have 16999 emails in the Sent folder of my Yahoo account and Thunderbird downloaded only 10000 emails. Is Thunderbird limited to 10000 emails / folder?

Asked by Mihai 5 hours ago

Last reply by Wayne Mery 1 hour ago

Thread responses not realistically visible!

Thread email responses not realistically visible! A new email comes in, it is in bold. A RESPONSE to my own response comes in, and it looks completely normal! An under… (read more)

Thread email responses not realistically visible!

A new email comes in, it is in bold.

A RESPONSE to my own response comes in, and it looks completely normal! An underline is not "noticeable" enough!

A NEW EMAIL (brand new, or in a thread) should (obviously) generate the same optical indicator -- BOLD.

Asked by tmlaw150 3 hours ago

Last reply by Wayne Mery 1 hour ago

Email threads in Thunderbird

When I open an email that contains a thread, each response (or reply) shows up in its own window. This results in LOTS of email windows on the screen, and I have to fish… (read more)

When I open an email that contains a thread, each response (or reply) shows up in its own window. This results in LOTS of email windows on the screen, and I have to fish around to find the one I want to see. Then I have to close all of them one at a time. How can I change this so the email thread is in one continuous window?

Asked by arneleinonen1 8 hours ago

Last reply by Wayne Mery 1 hour ago

Reset Folder Order option

I am on 140.7.1esr (64-bit). My sub-folders under Inbox is not sorted alphabetically. I do not see any option to re-sort at the pop-up menu after I right-click at the acc… (read more)

I am on 140.7.1esr (64-bit). My sub-folders under Inbox is not sorted alphabetically. I do not see any option to re-sort at the pop-up menu after I right-click at the account name. Does this mean the version I am on does not have this feature?

Asked by nospam17 1 hour ago

  • Solved

Thunderbird Calendar Entry/Item Import (eg. VCS file)

Hello I searched the help articles and was surprised I could not find anything on this. I receive different calendar entry files, in this case a .VCS calendar file, from … (read more)

Hello I searched the help articles and was surprised I could not find anything on this. I receive different calendar entry files, in this case a .VCS calendar file, from services I use to use as a calendar entry i.e. a reservation or other. I am able to import this file and create the calendar item in Google Calendar, however if I am on Thunderbird Calendar, I have been unable to discover a way to import. Am I missing this function? What are the steps needed to import a VCS file into Thunderbird Calendar? Thanks Mozilla community! -kozy

Asked by dravafox 7 hours ago

Answered by christ1 3 hours ago

Thunderbird account settings

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings t… (read more)

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings that were automatically detected are incorrect, and even feeding in those I recorded on the last occasion does not work. I have had a long conversation with somebody at Plusnet Help Desk, who agrees that the outgoing server should be mail.care4free.net and the port number should be 25, and the connection type should be SSL. He also thought that on my "Account settings" screen there should be an option "Account actions" through which I may be able to solve the problem, but this is not there. I think that last time I had this problem, some genius on this forum managed to solve it, and hope that this will again be the case!

Asked by Ian Carmalt 1 day ago

Last reply by Lin 2 hours ago

Thunderbird Not Operational

After successfully downloading Thunderbird several times (my browser is Firefox), the only functioning option provided is to make a donation. That is, it's telling me I … (read more)

After successfully downloading Thunderbird several times (my browser is Firefox), the only functioning option provided is to make a donation. That is, it's telling me I must make at least a $5 donation in order to proceed to setting up a Thunderbird account. This despite clear statements on the website that donations are not required in order to use Thunderbird. There is no way to skip this step.

After closing the donate window, I'm taken to a nearly-blank screen with absolutely no functioning features on it other than a link that leads to multiple, useless articles about who knows what.

Please fix the site and advise how to proceed without further roadblocks.

Asked by DWF76 10 hours ago

Last reply by Lin 2 hours ago

Delete email message from Popup

When I receive a Popup that an email has been downloaded, and I click on Delete, this action takes me to the email app. I should just delete the email and leave me where… (read more)

When I receive a Popup that an email has been downloaded, and I click on Delete, this action takes me to the email app. I should just delete the email and leave me where I am on my desk top, not take me to Thunderbird.

Asked by Rob Rob 2 hours ago

Thunderbird Simply Does Not Function

This is, frankly, embarrassing and pathetic. I'm really mortified at how this company presents itself as "a family" of "volunteer friends and community members" who are "… (read more)

This is, frankly, embarrassing and pathetic. I'm really mortified at how this company presents itself as "a family" of "volunteer friends and community members" who are "happy to share their time" to "kindly solve the issues [we] have" when the reality is that everyone knows Thunderbird is broken, buggy, Windows Vista-tier technology maintained by a corporation actively pushing AI companions on its browser users but legions of Reddit upvotes and moderation manipulation obfuscate the level to which the client:

-fails to retrieve emails -fails to adjust to user settings -is obtuse and difficult to understand -is easily compromised by manipulative technology (BitDefender STILL has "administrative control" over Thunderbird MONTHS after being totally removed from my PC and after numerous "fixes") -fails to connect to the internet itself, despite all other programs on the PC doing so -fails to operate on even the level of the old, now-sunsetted Windows Mail program

And the responses to these grievances are condescension and gaslighting that demonstrate why the stereotype of programmers as "divorced men in their 50s" exist. I have seen people accused of "being angry," "making problems where there are none," and "misunderstanding" Thunderbird. If users do not understand Thunderbird or your documentation... that is because YOU have failed to properly DOCUMENT or present its UI/UX features, and shows YOU are poor programmers with overinflated egos.

Honestly, I sincerely hope Mozilla was purchased secretly by a crypto scheme or something. Because if these are the same people, all along? The sheer small amount of power it takes to corrupt is so pathetically small to me that this isn't even a villain arc, it's like seeing someone take a collection plate and just hold on to it and claim it was a master plan.

Go FireFox yourselves.

Asked by baconforthebloodlord 12 hours ago

Last reply by Ed 2 hours ago

email

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we… (read more)

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we had LocalTel for a short time and my email and information went through them. My email address was Lorirn@ifiber.tv, they closed the ifiber.tv email system but was still managing it. So when my computer crashed somehow they knew about it and cancelled my email and closed everything. So now I can't get my emails that I had, which was a lot of them. Some were very important to me. I am in a very bad situation. I am hoping that you can help me somehow. I did try your transfer Thunderbird Profile Files and I don't think that I did that right. I have downloaded Thunderbird to my new computer. So I need lots of help from you if at all possible. I am hoping with fingers crossed. I have had to change my email to Lorirn5755@gmail.com, let me know if more info is needed.

Thanx in advance Lori Bolin

Asked by lorirn5755 2 hours ago

ISP Blames Mozilla - No Email for 5 days Now!

Hello, Need To Know: I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, t… (read more)

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

  1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
  2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Asked by redacted 5 days ago

Last reply by redacted 2 hours ago

"repairing" a corrupted email

Not so much a question as an answer, but I don't have the time to get organised as a contributor. Every so often I get an email which presents as html code instead of the… (read more)

Not so much a question as an answer, but I don't have the time to get organised as a contributor. Every so often I get an email which presents as html code instead of the correct email, and I know from experience that the fix for a corrupted folder can take a long time to fully reload. The following fix for an INDIVIDUAL email works on Microsoft servers (outlook, hotmail, msn etc): 1 - note the date and time of the corrupted email 2 - using a browser log directly into your email service 3 - create folder, you could call it "repair" (if you haven't already done so) 4 - find the email in the inbox (the date and time will help) 5 - assuming the email on the server is OK, right-click and move it to the repair folder 6 - go back to Thunderbird, you should now have a repair folder containing the (hopefully uncorrupted) email (you might have to wait for it) 7 - right-click the email and move it to the inbox - it should replace the corrupted email.

Asked by davidhindle 3 hours ago

  • Solved

Re-ordering the left-column list of email accounts

Hello and thanks-in-advance: it would be nice if we could re-order the email accounts listed in the left column, so for our particular workflow, we could process emails … (read more)

Hello and thanks-in-advance: it would be nice if we could re-order the email accounts listed in the left column, so for our particular workflow, we could process emails from accounts in an order we prioritize. Can this be done?

Asked by nclough500 4 hours ago

Answered by david 4 hours ago

  • Solved

How can I control what goes into the spam folder?

I have noticed the number of messages in my spam folder growing. When I check what's there I find that many are not spam and they haven't ever appeared in my inbox. Sur… (read more)

I have noticed the number of messages in my spam folder growing. When I check what's there I find that many are not spam and they haven't ever appeared in my inbox. Sure, I can drag them back over but that's not ideal.

How can I control what goes into my spam folder?

Asked by aidan2 8 hours ago

Answered by aidan2 4 hours ago