Thunderbird Community Forum

Very little to do with accounts, but none of the selectable topics cover 'user Interface'.

Used to be able to open different accounts in different windows. Can't remember how, but it was obvious. Once new window is created, each time Thunderbird is started it re-creates them. I accidentally closed one and can find no way to re-open it. I use three email accounts each needing a different mindset, so keeping them in different windows helps. Also one has a screendepth full of folders and so is easier to handle in its own window. (The others are still there but only take up one line each when collapsed.

140.7.1esr (64-bit) Mozilla Thunderbird Snap for Ubuntu ubuntu-snap-build - 1.0

Why does Thunderbird keep adding the "--" to messages. Moved from Outlook to Thunderbird and every new message includes "--" (circled in the included picture).

Why is it doing this?

ho appena inviato un post, replica ad una vostra risposta... purtroppo ho concluso con il button "solved the problem" ... per favore, ho giusto ri-raccontato il guaio, non è per nulla solved... non mollatemi, grazie. Giorgio Chiantore, 10015 Ivrea.

Bei der Einrchtung des Gmail-Kontos wird mir der Anmeldeprozess immer mit dem Fehler 400 abgebrochen. Cookies habe ich erlaubt; VPN wurde deaktiviert. Auch die Anmeldung meines Outlook-Kontos wird abgebrochen. Was mache ich falsch?

For some time now many users have actively been requesting a domain based filter in tbird's incoming mail system. Is there some reason why Mozilla considers this the ultimate sin or such? I know that with a few email accounts across different servers not all of them allow me to request the filtering from them. Why not just make an all account filter for the program that refuses to accept anything from "@digitalvoice.skin" if I enable it? It would simplify my daily mail load. I would certainly not worry too much about it deleting things I actually want that are coming in on a daily basis such as this picture:

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with Gmail via POP. Thank you.

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

Hello all:

Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderbird" directories into the Roaming and Local destination directories. When the destination machine installation opens, it is functional (i.e. it picks up all the existing e-mail accounts, downloads new mail, etc...). The problem starts when we get to the local folders.

All of these have a date and time appended to them in the destination installation. For example, if the original folder is "Prosperity Bank" the destination folder is labeled "Prosperity Bank (2025_09_21 23_06_33 UTC)" and will not let not populate (shows no messages inside).

As I am typing this, it seems I may have identified the problem (or at least part of it). It seems the destination system install is slowly working its way through the local folders randomly (not in alphabetically order), as it seems to be slowly populating them with the old mail stored therein on the original system. It is going very slowly. Very slowly.

Has anyone else experienced this? Is it normal? Is there any way to quickly eliminate the dates now appended to the local file names? (Visually this is very annoying and I do not want to try modifying the individual folder names yet until I'm sure its populated as much as it will populate.)

Thank you for any assistance.

Larry Reese

Preamble:

1. There are 34 email Accounts listed in left column.
2. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Account Name and Inbox.. nothing else below that can be seen - no Drafts, Sent, Archives, Spam, or Deleted. Anything below is missing too.
3. When choosing "Account Setting", everything for last account shows up, plus Outgoing, Add-ons (Image 2). Too, we can see the Offline/Online Icon.

QUESTION: How may I fix it so that the last account shows all sub-sections of the account - i.e., Server Settings, Copies & Folders etcetera right on down to Online/Offline or at best, down to "Return Receipts" for the last account?

Thanks for volunteering, ~r

I want to be able to switch a large chunk of my email archive "off" so it doesn't automatically load when Thunderbird launches (and consequently is invisible to search), but then bring it back online whenever I need to search deeply.

My Local Folders weigh in at 15 Gb. When Thunderbird launches, which currently takes a few minutes, Task Manager shows it takes up 1.8 Gb of memory, which I assume includes Thunderbird code plus an index it builds of all the messages in my folders. Not only does Thunderbird slow to a crawl and sometimes freeze up and crash, but this memory load appears to be slowing down my computer as a whole.

I can remove archives from the picture manually now: I can close Thunderbird, use File Manager to move the folders I want to be invisible to a location outside of Thunderbird's ken, and relaunch Thunderbird. And then reverse the process the next time I need to perform a deeper archive search. The fly in the ointment is that moving all those tens of thousands of EML files takes time and increases the possibility of file damage each time. It seems like moving the river to fill a bucket.

Another less than ideal solution now is to maintain two copies of Thunderbird, one for current and recent mail and another dedicated to archive folders. We'd have to perform a search in both Thunderbirds to be sure we'd found all instances of something.

I'd like to be able to simply toggle a local folder's visibility within the Thunderbird user interface.

Ideally, Thunderbird would be able to remove a folder from memory when I toggled it to invisible, increasing response time on the fly. But even if I had to reboot Thunderbird to get new visibility settings to affect its RAM footprint, being able to easily toggle folder visibility would still be a huge boon.

In the user interface, I imagine Toggle Folder Visibility added to the Tools menu. This function would display a checkbox next to each local folder showing its visibility status: checked for visible (the default), unchecked for hidden. It would be necessary to click Save for Thunderbird to act on changed visibility requests. Subsequently, hidden folders would be shown dimmed in the folder tree and their contents invisible. Searches would skip over them automatically.

Your thoughts?

Juniper

I need to know how to enter a new password. My original Thunderbird account was eliminated. My Mac was hacked and in the process of cleaning my laptop, Thunderbird was erased. Also, I have more than one email address. They were all listed and available on my original Thunderbird account. Thank you for your help. [edited email from community support forum] @fulltiltliving.com

I don't want to save my password in thunderbird, I choose to enter it manually, sometimes I open thunderbird and cancel the request for it to download messages, I have it set on "not to check mail when opened". but i have to set it on check on open just to get the dialog up, other wise the get mail button doesn't work. ie: 140.7.2esr eclipes Please Help Thanks Scott

I'm about to travel for over three weeks, and I'll be paying for internet usage by the MB most of the time. When I check messages in Thunderbird, I'd like to prevent remote content from loading - I don't need to see all those images and such during that period. The global "Allow remote content in messages" setting is already off, but I have many "exceptions", and I don't want to just delete all the exceptions and start over allowing them one by one after I get home. Ideas?

I replaced this PC with a Dell able to use Win 11 (although subsequently learned it was a forced installation). The newer PC has now failed and I am tryhing to use the older Win 10 model to get back into communication. Automatically generated passwords, often having been changed, were stored on the newer PC. Now I cannot access them to log in to Thunderbird. Important passwords stored on this PC may not reflect te true picture. I am also not the most tech savvy user! Email responses will probably not get through.

2 mails n’apparaissent pas dans la boite de réception, mais ils sont dans "tous les mails" de ma boite "Pro" (Google) Je les ai envoyé depuis ma boite perso ( Free), ils ne figurent pas dans les envois, je les trouve en faisant une recherche, mais sans savoir s'ils ont été envoyés .. Et dans la recherche je trouve plusieurs fois le même mail, l'adresse n'était pas bonne (???), je ne sais pas s'ils ont été envoyés plusieurs fois ... ce qui n'est pas agréable pour la personne qui reçoit!!! Merci de votre aide! Olivier

I bought a new computer, when I set it up one of our email accounts populated (X@cox.net)but the other did not (Y@cox.net). We get our email through yahoo and I can find the mail in Yahoo for Y@cox.net. The emails are showing up on my phone so something is working. how do I get it to populate Thunderbird?

(PII redacted by moderator)