• Solved

While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor

Hello, While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor (see images). My layout.css.devPixelsPerPx is s… (read more)

Hello, While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor (see images). My layout.css.devPixelsPerPx is set at 2.5. If I set it at default (-1), the external monitor display is OK, but the internal monitor is so small that it is unreadable (to the extend that it was actually hard to figure out how to revert back to so I moved the window to the external monitor). This is a bug. There should be a setting per monitor or the default should follow the System Preferences setting for all monitors.

Please fix this quickly!

Thank you, Alain Damlamian p.s.: I tried to upload two pdf images but they were refused (why only accept jpg ?)

Asked by Alain_Damlamian 1 week ago

Answered by Alain_Damlamian 24 minutes ago

When I click (compose) 'New Message' the new message window auto minimizes to the Task Bar

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be … (read more)

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message.

I can read and respond to incoming emails as normal.

I'm an experienced Thunderbird user - over many years and devices.

Asked by Chris. C. 1 day ago

Last reply by sfhowes 25 minutes ago

On Winddows 10, I'm unable to set the color of my text to "default".

I have my Windows theme set to dark, so the fact a lot of people like to send emails where the text is set to black instead of default is kind of annoying, especially sin… (read more)

I have my Windows theme set to dark, so the fact a lot of people like to send emails where the text is set to black instead of default is kind of annoying, especially since with the email I'm currently trying to reply to, I can't seem to reset the color so I actually read back what I'm typing. Good luck reading this

Asked by Twisted_Code 40 minutes ago

Last reply by Twisted_Code 39 minutes ago

Sync Outlook iCloud calendar with Thunderbird

I posted a question to the help community but I don't know where to see if anyone responded. The question had to do with how to sync my Windows 11 Outlook calendar with m… (read more)

I posted a question to the help community but I don't know where to see if anyone responded. The question had to do with how to sync my Windows 11 Outlook calendar with my Thunderbird calendar.

Asked by donboyer 2 hours ago

Last reply by sfhowes 37 minutes ago

Identifying addresses mailed to or received from for dead email accoumt in Thunderbird 59.2

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as w… (read more)

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

Asked by eden5 2 months ago

Last reply by Toad-Hall 42 minutes ago

Thunderbird downloading all 32000+ emails from yandex server

Using Ubuntu 22.04. I was having trouble with thunderbird email so I purged it. Created new IMAP account in Yandex.com. Installed new thunderbird deleted new default pro… (read more)

Using Ubuntu 22.04.

I was having trouble with thunderbird email so I purged it. Created new IMAP account in Yandex.com. Installed new thunderbird deleted new default profile and restored old profile in profile.ini.

Thunderbird now works BUT it is downloading ALL 32000+ emails stored on Yandex server instead of just new emails. HEEEEEELP.

How do I get thunderbird to just email the last few days new emails?

Asked by pizzipie1 57 minutes ago

Last reply by david 44 minutes ago

changing imap server and disapearing search folders...?

Hi Folks, I had a fairly sophisticated set of Search Folders set up on custom tags - I guess, long story short, there were a lot, they were complicated to set up, and no… (read more)

Hi Folks,

I had a fairly sophisticated set of Search Folders set up on custom tags - I guess, long story short, there were a lot, they were complicated to set up, and now they're gone.

I changed IMAP server on the account and on restarting T'bird as requested - they'd gone.

I went for a backup to investigate what had changed - and, discovered all the Search Folders saved as: `[profile] > Mail > smart mailboxes > tags.sbd > [search folder name].msf` Also, there are corresponding directories under `tags.sbd`.

So, my question, why aren't they working and what do I need to do to make them work again? I did a comparison between backup version from before the IMAP server change and there does appear to be some minor changes to the contents of the `[Search Folder name].msf` files.

Also, why does the directory containing my mail messages: `[profile] > ImapMail > mail.gandi.net-maildir` Retain the name of the previous IMAP server and not the new one - and, I guess it's more aesthetic than anything, but perhaps it's connected to the disappearing Search Folders. Anyway, can the directory name be changed?

Thanks

Asked by Morgan 23 hours ago

Last reply by david 47 minutes ago

Thunderbird Default smtp

I have 4 accounts in Thunderbird all with both incoming and outgoing servers set up and under account management they should all be using there individual SMTP accounts b… (read more)

I have 4 accounts in Thunderbird all with both incoming and outgoing servers set up and under account management they should all be using there individual SMTP accounts but no matter which one I send with it only sends from the default account which is creating all sorts of delivery problems. How do I delete the default account so it sends from the individual smtp accounts like it should do

Asked by Jill Longhurst 3 weeks ago

Last reply by sfhowes 48 minutes ago

disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 1 month ago

Last reply by Toad-Hall 1 hour ago

Thunderbird Constantly Stopping

Over the past two weeks Thunderbird has been constantly stopping without any notification, just goes to sleep and will not wake up. Have to restart the app to get it wor… (read more)

Over the past two weeks Thunderbird has been constantly stopping without any notification, just goes to sleep and will not wake up. Have to restart the app to get it working, works for a while, then goes back to sleep. Really, really a pain. I am considering something else if this keeps up, every time I restart it windows takes information about the problem but does nothing to fix it. If you're going to beg for money, maybe you should make it work first?

Asked by Bob Weaver 1 hour ago

Thunderbird just updated and ALL my folders are empty! Years of emails GONE! WHAT HAPPENED?

Thunderbird just updated and ALL my folders are empty! Years of emails GONE! WHAT HAPPENED? Every single folder is EMPTY! The only emails I have are two that arrived just… (read more)

Thunderbird just updated and ALL my folders are empty! Years of emails GONE! WHAT HAPPENED? Every single folder is EMPTY! The only emails I have are two that arrived just now after the update! Is there anything I can do? Is there a place where thunderbird stores them on my PC?

Asked by wrgarrett45 4 days ago

Last reply by Toad-Hall 1 hour ago

Lost 2 e-mail addresses. Several APPS disapppeared. I would like to restore/recover them.

I had a similar problem with Thunderbird not accepting gmail addresses so my GURU said I would have to have a gmail address and account to access those people who have g-… (read more)

I had a similar problem with Thunderbird not accepting gmail addresses so my GURU said I would have to have a gmail address and account to access those people who have g-mail. What a nuisance that was but now I have NOTHING! Neither e-mail address and I have lost my address book. How in the world does this happen out of the blue? I do so little other than e-mail and a bit of on-line shopping as I am OLD! Janice M Jackson E-mails lost: <jackson@myestespark.com> and <janicemjackson23@gmail.com> My phone # is : 970-586-5388 I DO NOT TEXT

Asked by Janice M Jackson 2 hours ago

Last reply by david 1 hour ago

Black background on THunderbird

https://support.mozilla.org/en-US/messages/sent/79157 I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how … (read more)

https://support.mozilla.org/en-US/messages/sent/79157 I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

Asked by musiclady1949 4 days ago

Last reply by Toad-Hall 1 hour ago

  • Solved

Gmail account login prompt

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening e… (read more)

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening even after I removed that gmail account from Thunderbird (since it stopped working anyway). I can get emails with no issues from this account using K9 on phone and tablet, and gmail on my computer. Email account that is the issue is janis.johnkov@gmail.com Thank you

Asked by jrelay5 2 hours ago

Answered by jrelay5 2 hours ago

  • Solved

Issue with release 115.5.1 (64-bit)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached… (read more)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

Asked by jrelay5 3 days ago

Answered by jrelay5 2 days ago

Unable to delete files and folders in new Thubnderbird version

My Trash folder is filling up with folders that won't go when I "empty" trash. Instead it creates a new copy "folder(2)" when I try to delete the folder. My trash folder … (read more)

My Trash folder is filling up with folders that won't go when I "empty" trash. Instead it creates a new copy "folder(2)" when I try to delete the folder. My trash folder is becoming a hige tree of useless folders..... I would dearly like to bring back version 102 instead of the buggy "Supernova" with its ugly interface.....

Asked by jwbottawa 3 months ago

Last reply by Toad-Hall 2 hours ago

IMAP folders for GMail labels

Hello. I've read some articles about the way Thunderbird works with GMail IMAP folders. If I understand well, TB creates a copy of every GMail messages for each assigned… (read more)

Hello.

I've read some articles about the way Thunderbird works with GMail IMAP folders. If I understand well, TB creates a copy of every GMail messages for each assigned label. This means that if a message has 3 labels, TB will copy it 3 times. According to Google storage status, I have about 12 GB for my mails. If multiple copy of messages are done depending on assigned labels (all messages, sent messages, about 20 custom labels, and so on), does it mean that I'd need 50 or 60 GB or more to synchronize my GMail account ?

Thanks for your help.

Regards.

Asked by ephemeris.lappis 1 week ago

Last reply by Toad-Hall 3 hours ago