Firefox for Android Support Forum

I rested my phone and reinstalled firefox logged in and tried to get my tabs back since i had sync previously activated but now i can't find how to get my 60 tabs back. Nothing is in the History to find.

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

• • • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

If you have sync your information on the computer up to your firefox account, then i recommend you signal out of it. then on the laptop, signal into your firefox. account and let information down load to it. every other choice is to virtually export your bookmarks, pw to a file. then reproduction over to the laptop computer for importing.

Hi, I use Firefox on my Samsung S21 ultra, I am soon getting a Samsung S23 ultra. I have my account synced so I know it will save the bookmarks and site passwords. I am assuming sync doesn't include app settings, shortcuts I have created on front screen and collecting I have made? Is there any way to back them up see I can move them across? Regards James

Dear Firefox

I recently got a new Samsung galaxy S22 ultra and transferred everything from my old Samsung galaxy S10 5G. I'm now trying to restore all the bookmarks but I don't know how.

Please help. Thanks, in advance. My email is [email address].

Regards

Danny

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried everything. I have checked my sync settings a dozen times. I've signed out and signed back in on both devices. I have even uninstalled on both devices while signed out and reinstalled and still I cannot get the bookmarks on my phone. Please help! It's a Galaxy s21 and I am on windows 10

I'd love to have a feature where I can choose to open all my synced tabs on a new device at once instead of having it as a list under synced, as it would look on the original device I have them opened on. Maybe have that option to open all tabs under synced.

Thanks, Judy

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history.

I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced?

Any advice appreciated.

In firefoxe's documents, please ...

• provide summary of what needs to be achieved before syncing can take place (there are many ways to sync and almost as many ways to cause corruption of the data ... (don't make us guess and do trial and error

• does syncing of the devices have to be with all the devices at the same time?
• which device has the master base. I have assumed my PC contains the master data base.
• If I press sync now, will the device I am on sync to the master ... or will the other devices sync to my current device. Push or pull?
• If another device was updated last, does it override all other devices? If a login and password were removed after it was changed on my current device, does that override my current device.
• Are the any known sources of corruption of the data base?
• Can only one device, the current one device edit the data base.
• Must all devices remain connected even when not syncing?
• Please mark documents when predicated... and point to the latest.
• If I have multiple computers, do your answers still hold?

... I am have lots of corruption problems...

I have an old phone which runs Android 4.4.2. The manufacturer does not let me upgrade the OS to a later version. The phone has a copy of the most recent version of Firefox for Android 4.4.2, which is Firefox 68.0. In case it matters, it's the version of Firefox from F-Droid. As it is not possible to upgrade the OS version, it is also not possible to upgrade the Firefox version.

This version of Firefox is too old for Firefox Sync. It is possible to log in, but nothing is synchronised.

I need to copy all bookmarks from the phone to my computer. How can I do this?

Hello: Have 3 Android phones with same FF login. Spent 3 hours today creating the folders I needed and moving 200+ bookmarks on one phone into the folders. Logged in and synced. Logged in the 2nd phone and synced.

Folders were created but no bookmarks in them. Resynced the 1st phone and it emptyed the folders and copied the bookmarks from the 2nd phone's top folder back to the first phone wiping out my work to move the bookmarks into the folders.

I have used FF for many years and not seen a failure of the magnitude.

HOW IS SYNC SUPPOSED TO WORK?

Please give us back a way to manually export the bookmarks for backup and install on new phones. Samsung and Google copy processes for old to new phones are terrible. Third party apps are no better. Even a way to copy the litesql would be a major improvement.

Also question why the folder creation and moving bookmarks is so convoluted?

Why not click on a folder, click add, add name, click done.

Click on edit a bookmark, click move, present folder list, click desired folder, present OK or Decline, click your choice, click done.

This has got to work better than jumping all over the screen following the current convoluted processes.

Thanks,

Ken

Mobile [phone number]