• Solved

I can't sign into my account.

because a hacker hacked my Gmail account.he changed my password and phone number.he also set-up his own recovery email.and I don't have my account.he also set-up 8-digit … (read more)

because a hacker hacked my Gmail account.he changed my password and phone number.he also set-up his own recovery email.and I don't have my account.he also set-up 8-digit backup code.thisi my first account.I want this account.Gmail address is: [email address].and last password is:[password].Now what can I do?


Google user Safi Uddin.

Asked by Shafe uddin 5 months ago

Answered by Paul 5 months ago

  • Solved

How to delete specific cookies for individual sites on Firefox for Android

Where is the option to do this? I only see the general "Delete browsing data" in Settings, and it does not let me select cookies for specific websites. If this option w… (read more)

Where is the option to do this? I only see the general "Delete browsing data" in Settings, and it does not let me select cookies for specific websites.

If this option was not included in Firefox for Android, why??

Asked by jjbradbury 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Firefox mobile address bar icons

I hope Mozilla does not add another icon next to the address bar, otherwise it may not be possible to select the address... Do you know a way to edit these icons so they … (read more)

I hope Mozilla does not add another icon next to the address bar, otherwise it may not be possible to select the address... Do you know a way to edit these icons so they get out of the way? I would't mind disabling translation (not used) or share (accessible via main menu) and the spacing on the icons could use some work too

Asked by Carlos Silva 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Android app suddenly refuses to play any videos

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck… (read more)

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck on loading.

I already tried cleaning Cookies and site data, the history, already tried disabling all the add-ons, already checked for updates and reinstalling the app. I tested the same websites listed above on Opera and they worked perfectly. Please tell me if there is anything else i should try

Asked by Tallium 81 5 months ago

Answered by Tallium 81 5 months ago

  • Solved

YouTube wants me to leave Firefox

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing: Everytime I open a tab to go on the YouTube website, it asks me if I want … (read more)

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing:

Everytime I open a tab to go on the YouTube website, it asks me if I want to leave Firefox and use the YouTube app. Every single time. And it even launched it once without asking me.

I don't want to use the YouTube app, how can I make this stop?

Have a good day!

Asked by Nils 4 months ago

Answered by chandu sharma 4 months ago

  • Solved
  • Archived

Collections Sync

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more usef… (read more)

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more useful if add the option to Sync List. Or it can be used as a specific section of the bookmark (but displayed on the startup page), similar to the bookmarks toolbar on PC. This makes it possible to sync frequently useful websites on both mobile and PC devices. Thank you for reading this.

Asked by ZhzChenc1 11 months ago

Answered by Paul 11 months ago

  • Solved
  • Archived

Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Asked by OA 11 months ago

Answered by OA 11 months ago

  • Solved
  • Archived

gmail accese recovery

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail&nb… (read more)

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :- [edited] @gmail.com

Nex month my exam and the photo of the form is in my gmail

Please help me

Thankyou

Asked by Subhash chhabra 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

Bookmarks not migrated to new phone after using "copy apps & data"

Hey, I had to replace my Android phone and send the old one in. I had the google cloud backup activated + used the transfer data and apps function when migrating (Androi… (read more)

Hey,

I had to replace my Android phone and send the old one in. I had the google cloud backup activated + used the transfer data and apps function when migrating (Android to Android). However, it seems like my bookmarks are gone, I guess there is no way to get them back. Is this correct behavior?

I understand that there is Firefox sync and save feature (which I use on my personal device). However my understanding was that migrating phones with the "copy apps & data" function should migrate things seamless without having to worry about custom logins in each app. Did I do something wrong? Or is this understanding wrong? If so, would this be different in ios (this was a very painful experience that I don't want to repeat)?

Thanks for your help & sorry if this is only partially Firefox specific and partially about my general understanding.

Asked by ckdwuwdzhofigzlamo 1 year ago

Answered by Paul 1 year ago