• Solved
  • Archived

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 2 years ago

Answered by badadim1 2 years ago

  • Archived

Playing videos in full screen causes app to close

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home but… (read more)

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home button (note: I say "close" rather than "crash" because when I reopen it, all the pages are still loaded). This doesn't happen every time, but it is annoying. Is there any way to fix this?

Asked by mike.cairns86 2 years ago

Last reply by Paul 2 years ago

  • Archived

passwords imported from Chrome do not sync

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for … (read more)

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for sure. Having this issue since the import date 3+ months ago.

Asked by badadim1 2 years ago

Last reply by badadim1 2 years ago

  • Archived

How to enable Kiosk Mode on Firefox for Android

Hi team , I am looking for a configuration or a way to enable Firefox to work in Kiosk Mode ( WebView) on Android device. We are pushing Firefox and webapps from Airwat… (read more)

Hi team ,

I am looking for a configuration or a way to enable Firefox to work in Kiosk Mode ( WebView) on Android device. We are pushing Firefox and webapps from Airwatch MDM solution and Firefox opens fully instead of in WebView mode.

So I need some help here with App configuration or some kind of configuration file that I can puch from Airwatch to make firefox open in Kiosk Mode. Any help , very much appreciated. Thanks

Asked by Jailaninaganoor 2 years ago

Last reply by Paul 1 year ago

  • Archived

Android navigation bar(back, home, recent buttons) keeps popping up when using Firefox

Hey there, As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes… (read more)

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Asked by taohidupolok 2 years ago

Last reply by Paul 1 year ago

  • Archived

my phone has been scanned

Need help 2 month age someone i knew svannef my phone i ask her to remove it but she never did Now ive been have problems with my bitcoin ☹️ accounts .apps popping up tha… (read more)

Need help 2 month age someone i knew svannef my phone i ask her to remove it but she never did Now ive been have problems with my bitcoin ☹️ accounts .apps popping up that i didnt install and more what can i do

Asked by deannal1966 1 year ago

Last reply by Paul 1 year ago

  • Archived

Password change

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it … (read more)

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it to or was going to change it to but I received a notification before I completed typing it in. This is the reason I switched to the Firefox browser for the security that it has for it's accounts. Thank you in advance, any help would be greatly appreciated.

Asked by kimmonneal 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox china android

Dear Firefox Team, I am writing to express my frustration with the practice of page-force blocking that is implemented by your browser in China. As a user, I have notice… (read more)

Dear Firefox Team,

I am writing to express my frustration with the practice of page-force blocking that is implemented by your browser in China. As a user, I have noticed that when a website is blocked by Firefox China, it only serves as an annoyance rather than actually solving the problem.

I have a few questions regarding this practice. Firstly, how does the idea of blocking websites by the browser to prevent users from accessing a website that China government doesn’t like actually work? Users can always switch browsers or use other technology if they want to access a website, so what is the point of implementing such a feature?

Moreover, I fail to understand why Firefox would choose to increase user annoyance by page-force blocking that user can’t turn off instead of solving the problem at hand. It seems that this approach only exacerbates the issue and causes more frustration for users.

In conclusion, I would like to request that the Firefox headquarter team reconsider their current approach towards blocking websites in China. Instead of page-force blocking, perhaps there are alternative solutions that could be explored to better address the issue at hand.

Thank you for your attention to this matter.

Sincerely, HZ

Asked by L965 1 year ago

Last reply by Paul 1 year ago

  • Archived

VR interaction not working

hi, i visit Web that contains VR. The gyroscope seems work but i can't control the vr like click, even move. The screen is also back to portrait eventho i change it to la… (read more)

hi, i visit Web that contains VR. The gyroscope seems work but i can't control the vr like click, even move. The screen is also back to portrait eventho i change it to landscape.

Any help? I use firefox for android and my domain already https.

Asked by daniah0103 1 year ago

Last reply by Paul 1 year ago

  • Archived

Getting a black screen while trying to view VR videos.

I'm getting a black screen while trying to view VR videos from Firefox Mobile. I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Fir… (read more)

I'm getting a black screen while trying to view VR videos from Firefox Mobile.

I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop.

So, only Firefox Mobile is having issues with VR videos for some reason.

Asked by RedAISkye 1 year ago

Last reply by RedAISkye 1 year ago