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  • Archived

App freezes when tapping image results on Google searches

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes compl… (read more)

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Asked by Andy_P 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox reload page when switching between apps & return to Firefox

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automaticall… (read more)

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automatically and payment will get fail error.

Asked by Mohsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Need Dependability

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less t… (read more)

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less than stellar so I have reverted to my DELL LATITUDE E4300 running WINDOWS 7 as my dedicated professional IT. If there had ever been issues before, I blew them off, but I am now overwhelmed by what I am running into bringing this beast into the 21st Century. Yes I have YAHOO Mail but can easily let that go if I have to in favor of GOOGLE g-mail. The two single biggest issues are that I am on FF for much time and it continually comes up un-responsive. The other issue is that I have found an incompatible program using Troubleshooting but I am unable to find-out what that incompatibility is.

My intended out-come is simply to have a FF-based system that I can depend on as it seems to me to have always been the least encumbered browser and I am not in need of much of the bells-and-whistles other folks seem to need. It would be a blessing if someone could just point me in the right direction. BTW: On the IT Competency Scale I am about a Four.....:-)

Asked by brucew.sims@yahoo.com 1 year ago

Last reply by Paul 1 year ago

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  • Archived

sudden problem

I also posted this under "Tabs." All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I p… (read more)

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (read more)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis 1 year ago

Answered by Debellatis 1 year ago

  • Archived

Starting Firefox

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years… (read more)

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years with no problems until now. Thks.

Asked by Bill Cesa 1 year ago

Last reply by Paul 1 year ago

  • Archived

Pixel 5 full screen rotation bug

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not… (read more)

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.

The only 'fix' seems clicking on the app and sending it to the background over and over.

Asked by brianr4548 1 year ago

Last reply by brianr4548 1 year ago

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  • Archived

Sending e-letters.

I can no longer send e-letters, though I can receive them. "Send now" has been replaced with an icon resembling a pen balanced diagonally, i.e.: "/", but pressing on that… (read more)

I can no longer send e-letters, though I can receive them. "Send now" has been replaced with an icon resembling a pen balanced diagonally, i.e.: "/", but pressing on that icon gives no result. What must I do to be able to send e-letters again?

Thank you for your attention in this matter.

Asked by Jamesrsamec41 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Incomplete Request/Not Loading With VPN

I use ExpressVPN and haven't had any severe issues using this along with Firefox. Somewhat recently, I can't use the browser at all while connected to my VPN. I tried swi… (read more)

I use ExpressVPN and haven't had any severe issues using this along with Firefox. Somewhat recently, I can't use the browser at all while connected to my VPN. I tried switching locations and even using my cellular data instead of wifi, but I have the same issue. All other apps work with my VPN.

Asked by connerhess1997 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox 116.0.3 installed Speech Synth on Android and now pops-up on Linux desktop version as well

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 no… (read more)

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 now calls for Speech Synth to be installed. Is this normal?

Asked by Galen Thurber 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android app is having a loglt of problems

I am using the Firefox browser on my Gs23, and it hangs all the time and needs a restart. It also has frame drops,while scrolling on websites I have checked it on other b… (read more)

I am using the Firefox browser on my Gs23, and it hangs all the time and needs a restart. It also has frame drops,while scrolling on websites I have checked it on other browsers and the frames are not dropped.

Asked by Keybraker 2 years ago

Last reply by Paul 1 year ago

  • Archived

YouTube play/pause button unresponsive

Hi, my YouTube play/pause, as well as previous/next video buttons don't work. They're unresponsive to the point where them working is a freak accident. The autoplay, res… (read more)

Hi,

my YouTube play/pause, as well as previous/next video buttons don't work. They're unresponsive to the point where them working is a freak accident. The autoplay, resolution and full-screen buttons are perfectly fine, but trying to tap the one's in the middle is near impossible. Other website players function fine( at least the few I tried), but the websites themselves ( including this one) aren't scaled properly to my resolution. It's zoomed in a little bit too much and leaves off-screen space to the side. Other websites have UI overlap. I've tried a fresh install, but it didn't change anything. Everything works fine on another browser though.

What can I do?

Thanks!

Asked by JAYJAY 1 year ago

Last reply by Paul 1 year ago

  • Archived

Erro message [object Object]

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I … (read more)

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I run the system everything is fine except that there is an option where you click the CPR of the client to look into their details, when I click it an empty page with [objectObject] appears. Considering the fact that I just installed it yesterday so no extensions, and initial settings were not changed. I would be thankful If I can get some help.

Asked by zayn.yacoob 1 year ago

Last reply by Medhasree Suram 1 year ago