Showing questions tagged: Show all questions
  • Solved

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Asked by Diana Ambrose 1 week ago

Answered by Diana Ambrose 6 days ago

  • Solved

Bookmark won't appear back on homepage

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the home… (read more)

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the homepage. However, today, for some reason, the bookmark on the homepage was glitched. I'm not sure why, but I figured I just had to reset it. So I go rid of the bookmark on the homepage, and redid the bookmark. It was working again, but now, the bookmark isn't appearing on the homepage anymore. It's just a blank homepage, even though my settings are still the same. I've turned the settings on and off, reset fire fox, cleared cache, and the bookmark still isn't showing up. Pleas help me.

Asked by gracepayne 4 weeks ago

Answered by Khalid 4 weeks ago

  • Solved

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Asked by Franco 2 months ago

Answered by Franco 2 months ago

  • Solved

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 5 months ago

Answered by Dresa91 1 month ago

  • Solved

Website is not loading correctly on Firefox

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on… (read more)

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on Firefox for Android, it either doesn't load at all or displays an error message. Has anyone else experienced this issue, and what might be causing it? Any suggestions on how to resolve this would be greatly appreciated!

Asked by primepropertyturkey1 1 month ago

Answered by Khalid 1 month ago

  • Solved

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andr… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Asked by Mohammad Shaklain 2 months ago

Answered by Mohammad Shaklain 1 month ago

  • Solved

Search automatically uses Bing instead of Google

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default. Is this an annoying bug? Or am I doi… (read more)

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default.

Is this an annoying bug? Or am I doing something wrong?

Thanks

Asked by Sanju 2 months ago

Answered by Sanju 2 months ago

  • Solved

Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (read more)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Asked by roxri09 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Asked by OA 3 months ago

Answered by OA 3 months ago

  • Solved

Pages are displayed at 60 Hz, not 120 Hz

The browser itself works in 120 Hz, but if you open any page, the phone switches to 60 hz. However, if you open, for example, the keyboard, 120 Hz is enabled again. This … (read more)

The browser itself works in 120 Hz, but if you open any page, the phone switches to 60 hz. However, if you open, for example, the keyboard, 120 Hz is enabled again. This makes using Firefox uncomfortable. I have attached screenshots that show my problem.

Asked by queuejw 3 months ago

Answered by queuejw 3 months ago

  • Solved
  • Archived

I can't upload images on mobile

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard secur… (read more)

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard security enabled and permission is set to "Ask" for camera and storage. How do I make this work again?

Asked by sodapuddle 6 months ago

Answered by sodapuddle 6 months ago

  • Locked

delay opening websites

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then be… (read more)

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then begins loading the content. It behaves on win 10 and android devices. Upon refreshing Firefox on win 10, it got faster, but reverted. Unchecked wait for secure sites doesn't help.

Asked by Richard 4 months ago

Last reply by Paul 4 months ago

  • Solved

Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dr… (read more)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Asked by ragiangregorio+firefox 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Asked by cinematic6436 4 months ago

Answered by cinematic6436 4 months ago