Firefox for Android Community Forum

How do I get back into Windows? I am stuck on a page asking for a "challenge question" and I don't know what that is or how to get unstuck and back Windows. It asks to fill in something with the example 'A1b2C3' . This is an issue with Windows 11. I am typing now on my Windows 10 laptop. I tried doing a safe boot up but cannot get rid of the 'challenge phrase' screen to do anything else at all except shut down. Every time, it boots up to show the same. It would not accept my fingerprint, password or PIN prior to the lock down. Too many invalid attempts at signing in is the message on the screen.

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chrome. Both offer too much "bloatware" for me.

I really would like to find a way to continue using Firefox.

I suppose I somehow missed an option to set a desktop and/or taskbar shortcut to invoke Firefox. I am currently able to open Firefox only through an HTML document. My usual first access is for my email.

Firefox Sync is not working appropriately insofar as, when I check Firefox on my Windows 11 desktop, I cannot see any tabs being synced from the Firefox app on my Android phone, even though both apps are logged into the same Firefox account and syncing open tabs is enabled on both machines.

However, when I check my phone, I can see all the tabs synced from my desktop. So, this seems to suggest that the sync process is working correctly on both desktop and mobile because I can actually see all the tabs that are open on my desktop, but I cannot see any of the tabs that are open my Android.

Everything is checked to sync on both the Windows and the Android Firefoxes.

Has anyone encountered a situation like this before, where sync is working appropriately, but one device seems to be refusing to upload specific data to the sync servers?

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

For years, I have my homepage on Firefox browser app on Android Galaxy phone set to Google.com. 2 days ago this only shows a white screen. I have verified all settings and even uninstalled/ reinstalled the app. I can use the Google app to get there, just not through Firefox. Is there a fix for this? Thanks.

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva