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  • Archived

Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Asked by vladimir 10 months ago

Answered by NoahSUMO 9 months ago

Allowing pop-ups on my Android phone

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" wh… (read more)

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

Asked by Paul Scannell 5 months ago

Last reply by Paul Scannell 5 months ago

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Firefox not playing any videos since two days

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior… (read more)

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior on all sites. Chrome is loading videos fine, other devices with Firefox are also fine.

Been using Firefox on Android for years with no problems. Wondering if this is my problem and I need to troubleshoot or if others are having the same issue, in which case I can just wait for Mozilla to roll up some update fixing it. All I did up to now is disable add-ons but the problem persists. I'll do a fresh install if I really have to but I'll wait for a response here first to make sure. Cheers.

Asked by ZTF 1 year ago

Answered by ZTF 1 year ago

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  • Archived

App Permissions: "download files without notification"

Hi everyone. I hope you're doing well. So, I've been thinking about downloading the Firefox browser for Android but I am worried. I saw this among the app permissions o… (read more)

Hi everyone. I hope you're doing well.

So, I've been thinking about downloading the Firefox browser for Android but I am worried.

I saw this among the app permissions on Google Play Store: "download files without notification". And I am worried.

And I need to know:

- What files does Firefox download without notification?

- Why does Firefox download files without notification?

- When does Firefox download files without notification?

- Why and how should I trust an app to the have the ability to download anything it desires at anytime it desires without my knowledge or my choice to accept or decline?

Could you please help me and tell how this app is safe?

Thanks. Have a good day!

Asked by 🌞 1 year ago

Answered by TyDraniu 1 year ago

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  • Archived

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (read more)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 1 year ago

Answered by alx.schlueter 1 year ago

  • Archived

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 6 months ago

Last reply by Paul Kossa 6 months ago

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Synchronization issue between Laptop, PC, and Mobile - Bookmarks missing on mobile.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.… (read more)

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳

Asked by Nathan Never 9 months ago

Answered by Nathan Never 9 months ago

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Sync and Save missing from Android

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone … (read more)

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone does not work. It does not respond at all. Manually entering my email and password does not work either as it says I have the incorrect password when inputting the code sent by email.

Asked by tobinb001 11 months ago

Answered by tobinb001 11 months ago

  • Solved

Android 7 or lower - How to obtain Firefox 143 ?

Mozilla has announced that: > Beginning with Firefox 144, the minimum supported Android version will increase to 8.0 (Oreo) Where can we download version 143 to ins… (read more)

Mozilla has announced that:

> Beginning with Firefox 144, the minimum supported Android version will increase to 8.0 (Oreo)

Where can we download version 143 to install on older devices (Android 5 to 7) from now on?

Asked by goncalor 1 month ago

Answered by goncalor 1 month ago

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  • Archived

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 12 months ago

Answered by Sora 11 months ago

  • Solved

Fennec F-Droid 142 has problems loading pages on Android 16 QPR2 beta 1

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any… (read more)

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any page directly from the home page and from the status bar from within the app, and the page tries to connect but completely stalls with loading as a result. This issue is not affected by the in-app mini browser view that pops up when tapping a link in another app to preview in Fennec or when you have any other app open that uses the Android System WebView (or in most cases, any WebKit based browser, as it doesn't have to be the Android System WebView most the time for this bug to go away!) for loading content, which in fact this strange bug in Fennec will go away as a result.

This issue is only addressed in Fennec F-Droid 142 and does not affect any other forks of Firefox or even the proper upstream versions of Firefox where this issue does not occur. This issue only occurs every time after restarting your Android device, in fact the one that I'm using is a Google Pixel 8 Pro.

I have also reported this issue directly to Google engineers so that they know what might be going on. Given that I'm on a beta version of Android 16 (QPR2 beta 1), this is to be expected. Thank you all so much as hopefully someone at Mozilla will have a small patch ready for when Fennec 143 goes into testing pretty soon!

Asked by RinRin Blissgreen 3 months ago

Answered by RinRin Blissgreen 3 months ago

  • Archived

Issue with about:config

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is tha… (read more)

I'm trying to enable javascript on my firefox android mobile device. But when I type the about:config instruction in the address bar, the response firefox gives me is that it can't find that page. Why can't firefox find this page? I need to enable javascript in order to use my trusted Speechify text-to-speech app.

Asked by cbcbarrios148 1 year ago

Last reply by Michael 9 months ago

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grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich b… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Hans Jürgen Dick Dänemark

mobidick1@gmail.com

Respons Mfg Dick

Asked by mobidick1 1 year ago

Answered by Kiki 1 year ago

App no longer opens into private browsing by default.

Before the update that just dropped, whenever I would open the app, it would open in private browsing by default. After the update it opens a regular non private tab. Any… (read more)

Before the update that just dropped, whenever I would open the app, it would open in private browsing by default. After the update it opens a regular non private tab. Any way to fix this?

Asked by TheRealRCP115 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago