San Francisco Chronicle e-paper does not display correctly in FF for Android, and often other browsers. Some pages will not scroll below the initial window, but when page is clicked and opened, then closed, the page may display correctly. Very annoying.

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them. … (read more)

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

Asked by dstang4985 1 day ago

Last reply by jonzn4SUSE 8 hours ago

how to delete all bookmarks before sync?

Any way to delete all my bookmarks on Android before syncing with my desktop? I reset my data by using the lost password link, so all fresh and ready to sync with deskto… (read more)

Any way to delete all my bookmarks on Android before syncing with my desktop?

I reset my data by using the lost password link, so all fresh and ready to sync with desktop. deleting one at a time might take months.

Asked by khuntim 2 days ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (read more)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Asked by inkedphoenix 1 week ago

Last reply by TyDraniu 1 day ago

'add to home screen ' not working

The ' add home screen ' function not working. If i click on it than the the function is not working. It is not adding the webpage to home screen. Or sometimes this functi… (read more)

The ' add home screen ' function not working. If i click on it than the the function is not working. It is not adding the webpage to home screen. Or sometimes this function is very useful to install the webpage in our mobile but its not working. Please fix this.

Asked by onlysharma0852 5 days ago

Last reply by Paul 2 days ago

how am i supposed to import bookmarks with android?

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago. Im getting pretty annoyed at the lack of possiblit… (read more)

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago.

Im getting pretty annoyed at the lack of possiblities of importing bookmarks. There seem to be no available apps that deal with this and of course mozilla hasnt caught on that this is a common sense requirement of users 🙄

Someone tell me there is an option to import bookmarks that im missing please.

Asked by bobbobberson 3 days ago

Last reply by Paul 2 days ago

Keep Private Tabs Open for FireFox Android

Good morning and/or evening! Within the last year, I upgraded my phone from iOS to Android, and decided to switch browsers from Safari to FireFox while I was at it. The… (read more)

Good morning and/or evening!

Within the last year, I upgraded my phone from iOS to Android, and decided to switch browsers from Safari to FireFox while I was at it. The mobile version of FireFox has served me very well so far, especially the collections feature!

I also like to use private tabs to save content I may not want to view until later. Unfortunately, due to FireFox automatically closing private tabs, I often lose my place and reading lists.

The option to Keep Private Tabs is available on the iOS version of Firefox, as shown on this page: https://support.mozilla.org/en-US/kb/automatically-close-private-tabs-when-leaving-priv. Would it be possible to make this an option for Android users as well?

Thank you for your time and help!

Asked by Chimera DrawingDeamon 2 days ago

Last reply by Mike Taku 2 days ago

changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (read more)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Asked by rthefko 3 days ago

Last reply by jonzn4SUSE 2 days ago

Upload photos taken by phone

Im attempting to verify ID.me. I followed instructions from ID.me, which sent a text to my phone, I took pictures of my Drivers License, but im having a problem with sen… (read more)

Im attempting to verify ID.me. I followed instructions from ID.me, which sent a text to my phone, I took pictures of my Drivers License, but im having a problem with sending the pictures to this laptop.' Can anyone explain or walk me thru this process?

Asked by Steve Holguin 3 days ago

Last reply by jonzn4SUSE 3 days ago

why does the app, keep coming up timed out

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, pl… (read more)

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, please fix the problem.

Asked by daled4687 4 days ago

Last reply by Paul 4 days ago

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 3 weeks ago

Last reply by Paul 4 days ago

Firefox not allowing logins on Pixel 9

(copied from another post I made elsewhere, i'm desperate for solutions) Hi! I recently upgraded from my S22 Ultra that had zero problems with connectivity to a Pixel 9 … (read more)

(copied from another post I made elsewhere, i'm desperate for solutions)

Hi! I recently upgraded from my S22 Ultra that had zero problems with connectivity to a Pixel 9 and so far it's been great except for one issue - I can't log into some websites with Firefox

Giffgaff for example asks for human verification every time I load the site and when I try to log in it says there was a connection issue. This doesn't happen on Opera GX or Chrome, but I've compared the settings on Firefox on my S22 to my pixel and they're identical. The issue only happens on my pixel 9.

I've tried common fixes provided by Google searches but nothing has yet worked. I've also disabled all add-ons and reinstalled the app. I REALLY don't want to change browsers for this and hope that someone here has a fix!

App version: 132.0 Usual Add-ons: Ublock Origin, Dark Reader, Google Search Fixer

Asked by Ashley 1 week ago

Last reply by Paul 4 days ago