syncing problems

Hello all. I am experiencing 2 problems with sync. First is the older issue. I have new phone, an S24, with a similar problem that the old phone had. It is showing up und… (read more)

Hello all. I am experiencing 2 problems with sync. First is the older issue. I have new phone, an S24, with a similar problem that the old phone had. It is showing up under devices, unlike the old phone, an A71, but, it isn't syncing with my other 2 devices, just like the old phone. The newer issue is, while I was trying to fix the sync issue, I lost all of my tabs {for my S24}. My history & bookmarks are there, but not the tabs.

My other 2 devices are synced with each other, for quite a while now. They are: a Galaxy Tab 7 & an HP windows 11. They stay at home. My phone goes with me. I have tried a whole list of steps; this list is not in order:

  • restarted all 3 devices.
  • closed all tabs on S24.
  • updates are on auto; Firefox just updated on all 3.
  • checked all settings for S24. The other 2 devices are fine here.
  • closed/reopened app on S24.
  • signed out/back in on app on S24.
  • uninstalled/reinstalled on S24, after I deleted the cache, not data.
  • then I had trouble signing back in, finally, it worked.

Does anyone have any suggestions? The S24 does not show up at all on The Tab 7, but it does, without the name, on the laptop. It also shows up under Firefox's list. All 3 are using the same wifi/network, the same internet security, the same password manager, & the same vpn, which has the same dedicated vpn. I admit to having a separate issue with the dedicated, which is affecting the laptop & S24. Idk if this has anything to do with anything.

Thank you for any help, I don't know what to do.

Asked by Erica Adamick 3 weeks ago

cannot update firefox for android.

I am using build 116.30 on my Honor Android phone. I have tried to update but it will not comply. Also why is there no back/forward arrows on the browser? Oh and what … (read more)

I am using build 116.30 on my Honor Android phone. I have tried to update but it will not comply. Also why is there no back/forward arrows on the browser?

Oh and what is the point of a QR code on a phone when there is nothing to scan it with? And I cannot access Google play.

Asked by pete_scott2 15 hours ago

Android cell phone

I own a 'BlackDroidBerry' cell phone--a Blackberry Key2 LE--which came with Firefox installed. I don't know how to determine which version of Firefox that is. Is there a… (read more)

I own a 'BlackDroidBerry' cell phone--a Blackberry Key2 LE--which came with Firefox installed. I don't know how to determine which version of Firefox that is.

Is there a way to update the Firefox on this phone without granting access to the 'Google Play Store'? Because I value my privacy, I have this phone locked down so tightly that all it can do is receive text messages, make phone calls, and use Firefox. I REALLY don't want to let Google past my personal firewall....

Asked by xxnoreplyxx 2 hours ago

Last reply by James 1 hour ago

sign on 3 attempts with six digit confirmation code

I have reset my password and as it seems I stay signed in for the use of Firefox/Mozilla. I attempted to to unsubscribe and re subscribe using my new password, the confir… (read more)

I have reset my password and as it seems I stay signed in for the use of Firefox/Mozilla. I attempted to to unsubscribe and re subscribe using my new password, the confirmation process sent a six digit security code. So as I swiped out of the enter the six digit code screen so I could access my Gmail to retrieve the code I had to sign in again with my password to access the enter the six digit security code.

I entered the code and the web site stayed in limbo as it seemed it would not process my entry, there wasn't a crash report and I am having issues with my Gmail account possibly being interrupted or hacked as I have reported this to the authorities.

If you can see any informalities that show up on your end please inform me as I have tried using a Norton 360 Deluxe online security and a Private VPN subscription with another 256bit encryption for security The third attempt of entering the six digit security code with Firefox went through. I am attempting a due diligence to protect my privacy and or any hacking , identity theft or key logger hacking that might pick up my key strokes therefore having access to any password changes.

I wish to have this support inquiry left in file with Mozilla/ Firefox just in case this indeed effected my ability to report my legal concerns with Goggle Gmail hacking or any other privacy breach. If you could send me a copy of this report it would be much appreciated due to this identity theft attempt also affecting my Facebook account as well.

I appreciate any help you can provide. I have jumped through many hoops to secure what I can with online privacy and I value your browser and search engines being more secure than most.

Kind regards Joe Fitzpatrick 24smokinjoe@gmail.com and or 24smokinjoe1@proton.me

Asked by slyfox 1 month ago

Switch `Desktop site` is reset after some time of inactivity on Android

Steps to reproduce: - Open Firefox on Android tablet. - Open some link on youtube, for example https://www.youtube.com/watch?v=d1Od6jdlgso - By default, link becomes mobi… (read more)

Steps to reproduce: - Open Firefox on Android tablet. - Open some link on youtube, for example https://www.youtube.com/watch?v=d1Od6jdlgso - By default, link becomes mobile link, something like https://m.youtube.com/watch?v=d1Od6jdlgso - Click dots menu. - Switch `Desktop site`. - Link becomes normal desktop youtube link https://www.youtube.com/watch?v=d1Od6jdlgso - Switch to other application, Firefox should be opened in background. - Wait for some time. - Switch back to Firefox, which is in apps in memory list.

Expected result: Switch `Desktop site` is switched on, and youtube link is desktop link https://www.youtube.com/watch?v=d1Od6jdlgso

Actual result: Switch `Desktop site` is switched on, but youtube link is mobile link, like https://m.youtube.com/watch?v=d1Od6jdlgso , and switch `Desktop site` doesn't work until you remove Firefox from memory and reopen it.

Asked by ivanpsov2 7 hours ago

Video sound on higher speed (1.5x-2x)

When i watching video on any site at speed 1.5-2x, sound starts to cut out as if RAM is loaded. It started literally the other day, during this time I did not install new… (read more)

When i watching video on any site at speed 1.5-2x, sound starts to cut out as if RAM is loaded. It started literally the other day, during this time I did not install new applications, even on the contrary, I deleted some, reinstalled firefox, but this did not solve the problem. Version 135.0 (Build #2016070975)

Asked by slmmngbrtldthmtl 1 day ago

Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Asked by vladimir 15 minutes ago