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I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (read more)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 4 days ago

Last reply by NoahSUMO 4 days ago

passwords showing up blank between ios devices

Hello, I recently changed my phone and my firefox information seems to have transferred over icloud. I was having issues with the back-up and transfer at first, so this … (read more)

Hello,

I recently changed my phone and my firefox information seems to have transferred over icloud. I was having issues with the back-up and transfer at first, so this may have contributed, but I figured resyncing everything would have solved that. Instead, a password I created on my mac did not transfer over onto my phone and a lot of the time my saved passwords are just blank. Sometimes I can still tap on a password and it’ll fill in anyway but most of the time it doesn’t and when I go to manually transfer it I’m greeted with username (blank) password (blank). How do I fix this?

Asked by shairabrownlee 1 month ago

synchronising bookmarks

Two devices - MacBook Air and an iPhone. Both run the latest Firefox application, respectively. Starting with both applications having the bookmarks synchronised. Next, t… (read more)

Two devices - MacBook Air and an iPhone. Both run the latest Firefox application, respectively. Starting with both applications having the bookmarks synchronised. Next, the bookmarks on one of the devices, say the laptop, are changed - some deleted, new added, overall bookmarks folders edited.

Question: How is it possible to ensure that Firefox synchronisation will transfer the latest compilation of bookmarks, as edited on the laptop, to the mobile phone application and not the other way round, undesireably restoring the preceding compilation, instead?

Asked by Ghogoh 1 month ago

Password Sync

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on deskt… (read more)

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on desktop. I cannot for the life of me figure out why this would be an issue. I have disconnected syncs, signed out and back in, completely uninstalled the app.

Asked by FowlZone 2 months ago

Sync and save

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving… (read more)

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving me the same error. I am trying to sync to my iPhone 15. Please help and thank you

Asked by Peggy Janusz 2 months ago

Not Able to sign in to sync

Whenever I click on sign in after email and password it gets stuck on same page. There is no response or loading after clicking sign in. It doesn’t proceed further. Th… (read more)

Whenever I click on sign in after email and password it gets stuck on same page.

There is no response or loading after clicking sign in. It doesn’t proceed further.

There is a bug I think

Asked by Rahul 2 months ago

Firefox sign in on iOS 12.5.7

Hello, After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is ther… (read more)

Hello,

After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is there possibly a way to log in somehow?

Asked by hdfkjfhdskj 2 months ago

Last reply by hdfkjfhdskj 2 months ago

Syncing

My bookmarks & open tabs are not syncing between my Mac and iPhone. Mac Firefox version 129.0.1. IOS version 129.1. When I search help for how to sync, the instructi… (read more)

My bookmarks & open tabs are not syncing between my Mac and iPhone. Mac Firefox version 129.0.1. IOS version 129.1. When I search help for how to sync, the instructions start with Select sync & save data from the Firefox menu, but there isn’t any such item in the menu. What’s going on here?

Asked by John 2 months ago