Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (read more)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 3 weeks ago

Last reply by Paul 3 weeks ago

Problems accessing about:config

Hi! I am trying to turn off the auto refresh function, but I can’t get to the actual configurator page. When I type about:config into my url bar, I get search results vi… (read more)

Hi!

I am trying to turn off the auto refresh function, but I can’t get to the actual configurator page. When I type about:config into my url bar, I get search results via DuckDuckGo, instead of the configuration page. When I click on link, I get taken to a Mozilla help page, but CANNOT get to the actual configurator, to change the setting to “true”. How can I actually get this page to come up?!?!?!

Asked by bovabovabova 5 months ago

Last reply by TyDraniu 5 months ago

When I finish with a website and X it closed there are two homepage tabs showing.

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I… (read more)

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I must have changed accidentally. Thank you.

Asked by tomlee648 3 months ago

Last reply by ben187 2 months ago

Ad blocker for IOS Firefox

Hey guys, is there an adblocker for iPhone and Firefox? I installed Orion but still get adds? Perhaps I don't activate it on Fitefox correctly? Any help will be appreciat… (read more)

Hey guys, is there an adblocker for iPhone and Firefox? I installed Orion but still get adds? Perhaps I don't activate it on Fitefox correctly? Any help will be appreciated I just downloaded it from app store - how do I activate it on Forefox?

Asked by FrancoisV 5 months ago

Last reply by James (On Leave) 5 months ago

How to recover account on iOS?

I updated Firefox for iOS and forgot to document/write down my account details. I remember the display name, but I don’t remember the email or the password, if it had eit… (read more)

I updated Firefox for iOS and forgot to document/write down my account details. I remember the display name, but I don’t remember the email or the password, if it had either.

My bookmarks and reading list are gone.

Asked by SapphireDream22 3 months ago

Last reply by SapphireDream22 3 months ago

Scrolling on ios

When scrolling on iOS, websites are jumping up and down whenever address bar appears. On some websites it isn’t a big issue (cnn.com), on some it is really annoying (Audi… (read more)

When scrolling on iOS, websites are jumping up and down whenever address bar appears. On some websites it isn’t a big issue (cnn.com), on some it is really annoying (Audi.pl). It makes it really hard to browse. See the video:

https://youtube.com/shorts/jtS5kcnHP0g?si=3cI7aYHsk8XzKCxm

Asked by Marcin 2 months ago

Last reply by k8crm 2 months ago

  • Solved

Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and … (read more)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Asked by Mohammad k 1 month ago

Answered by Mohammad k 1 month ago

Default Zoom at Launch or new Tab?

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer t… (read more)

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer to see more content, thus a lower zoom such as 90% or 75%, which I can always adjust after the fact.

IOS

Asked by David's World 1 month ago

Last reply by Kiki 2 weeks ago

Firefox for iOS Settings / Configuration / Integration

Greetings all, The topic that best describes my question / challenge is Firefox browser settings- at least I hope there is setting for this. I have looked within Firefo… (read more)

Greetings all,

The topic that best describes my question / challenge is Firefox browser settings- at least I hope there is setting for this. I have looked within Firefox and the appropriate iOS settings but I am coming up blank so far.

Important to note, the behavior I describe below is specific to Firefox for iOS. Using Safari, I get a different behavior -one that I used to see in Firefox.

In the screenshot I have attached we can see a website offering the first portion of an authentication prompt: the field to enter an email address.

Placing the cursor inside the email address field -to select / activate it- the text ‘Hide My Email’ appears just above the keyboard. I have circled this in red to highlight what I am referring to.

What I used to see in this space is integration with my Password Manager of choice. Now I see ‘Hide My Email’ and I cannot figure out how to get the password manager back in there.

As I mentioned earlier, Safari is showing my password manager in this space -as expected- but Firefox is not.

I am not using ‘Hide My Email’ through iCloud+. I have not configured it within iOS, and I don’t see a way to turn it off.

Ideas?

Asked by atomsnine 3 weeks ago