• Solved

Denied access to website due to my Firefox web browser not being updated

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most cu… (read more)

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance.

Sincerely, David

Asked by ddeaver80 1 day ago

Answered by cor-el 1 day ago

  • Solved

iOS Firefox browser add-on

I don’t know this but I assume you allow add-ons to the browser but I cannot find where you actually do so and make those active could you please put me in the right dire… (read more)

I don’t know this but I assume you allow add-ons to the browser but I cannot find where you actually do so and make those active could you please put me in the right direction and yes I looked on your website I did not see anything for the iOS as much as I did for the regular Firefox.

Asked by cselman 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Private browsing in iOS

How do I set Private Browsing as the default so I don't have to activate it every time I open the app? It used to just stay on private browsing all the time when opening … (read more)

How do I set Private Browsing as the default so I don't have to activate it every time I open the app? It used to just stay on private browsing all the time when opening the app until the update. Now that feature does not work anymore. Very frustrating to have to go in and look at your tabs and adjust every single time.

Asked by Stephanspas 2 weeks ago

Answered by lpsears63 2 weeks ago

  • Solved

Firefox Mailto Links

In the Firefox app browser, if I click or tap on an website’s email or “Mailto” link that opens my Mail app, does Firefox share my email address with that website? … (read more)

In the Firefox app browser, if I click or tap on an website’s email or “Mailto” link that opens my Mail app, does Firefox share my email address with that website?

Asked by Joshua 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Locked

Firefox App directing to Mail App

I tapped on a link on a website that directs to an email address while using the Firefox App. Afterwards, Firefox then open and directs me to the Mail app. I was wonderin… (read more)

I tapped on a link on a website that directs to an email address while using the Firefox App. Afterwards, Firefox then open and directs me to the Mail app. I was wondering if that happens, does Firefox shares my email address with the website I clicked the link in?

Asked by jhoang91 3 weeks ago

Last reply by jscher2000 3 weeks ago

  • Solved

iOS App Randomly Crashes

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled … (read more)

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

Asked by Jason.Torban 3 weeks ago

Answered by Kiki 3 weeks ago

  • Solved

Update to iOS15 followed by Firefox app crashes

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tab… (read more)

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

Asked by Foxfree99 3 weeks ago

Answered by Kiki 3 weeks ago

  • Solved

Start on home page

I found the old way Firefox opened on the last page I was looking at very useful and I hate the way it opens in the new version. I usually keep several tabs open and dwel… (read more)

I found the old way Firefox opened on the last page I was looking at very useful and I hate the way it opens in the new version. I usually keep several tabs open and dwelling on old topics I have researched. It now completely ignores that and forces me to open on a useless tab requiring me to search through several tabs before finding the one I was on. How can I defeat this useless new function and get my old browser functionality back?

Asked by bryankk58 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

New home button

I realize that this may seem trivial, but, while I don’t mind the idea of a home button being accessible on the toolbar, surely it could have been placed in a less inconv… (read more)

I realize that this may seem trivial, but, while I don’t mind the idea of a home button being accessible on the toolbar, surely it could have been placed in a less inconvenient place. Every time I go to refresh the page I end up on my home page instead. On my desktop, I purposely have the page forward, page back and page refresh separated from my home button. And my home button and bookmark button separated from everything else so as to not inadvertently click on those buttons when I meant to click something else or vice versa. So, while having a home button on the toolbar may seem like a nifty, handy idea, not so if it costs moving the page refresh button from it’s more common placement to an obscure part of the header bar where you are more likely to end up on that pinned tab page or in reader view when trying to refresh. Please put the page refresh back where it was.

Asked by lpsears63 3 weeks ago

Answered by Kiki 2 weeks ago

  • Solved

Firefox 37 Opening home tab

Each time i close Firefox and reopen, it opens to a new home tab and not the last tab session i was in. How do i fix to open my last tab session? Thanks … (read more)

Each time i close Firefox and reopen, it opens to a new home tab and not the last tab session i was in.

How do i fix to open my last tab session?

Thanks

Asked by Mark 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Is there a way to disable start on home page?

I really don’t find the new start on home page feature useful at all. Quite the opposite, actually. Is there a way to disable this, have I missed something? Firefox gets… (read more)

I really don’t find the new start on home page feature useful at all. Quite the opposite, actually. Is there a way to disable this, have I missed something?

Firefox gets ejected out of memory more often than Safari, so I’d like to be able to resume what I was doing as seamlessly as possible and have FF just reload the last open tab on launch. The current behavior opens a new tab that I didn’t ask for, and when I close it, it takes me all the way back to the first tab, which is still not something I want. This strikes me as a stunningly poor design. Is it just me? Am I doing it wrong?

Asked by tehcawt 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

How to stop Firefox iOS automatically start on my Home Page everytime i reopen browser ?

Hi I'm using Mozilla Firefox browser version 37 on iPhone7 iOS 13.4.1 . I dont have any page as my homepage. However, when I start the browser, it automatically loads the… (read more)

Hi I'm using Mozilla Firefox browser version 37 on iPhone7 iOS 13.4.1 . I dont have any page as my homepage. However, when I start the browser, it automatically loads the blank page. As changelog of Firefox iOS Ver.37 said

"Start on Home Page

Firefox will start on your Home page every time you reopen the browser after a couple of hours to avoid distracting you with the tabs of your last session. "

I want the browser stay at my last session tabs but have no ideal how to do it.

Please, kindly assist me to stop firefox from loading anything automatically, immediately after startup. Thanks.

Asked by computer9incredible 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Opening app keeps opening a new tab

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i … (read more)

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i still have a tab open and was on it previously.

How do i stop this because it’s seriously getting on my last nerve?

Asked by philip.weatherspoon 1 month ago

Answered by Binky 4 weeks ago

  • Solved

New Tabs

Every time I open Firefox on any device (I have 3 I use daily) the program automatically opens a new tab. I have set tabs that automatically open, different for each dev… (read more)

Every time I open Firefox on any device (I have 3 I use daily) the program automatically opens a new tab. I have set tabs that automatically open, different for each device. I ONLY want those to open. I’m tired of closing the new tabs each time I open Firefox. I cannot find the setting to stop this. Suggestions??

Asked by GoldenNeko 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Firefox 37 iOS always opens new tab instead of opening last visited

Latest update broke usability of Firefox. Firefox no longer remembers which tab I was on before I moved away from it. It’s opening a new tab and don’t even get me starte… (read more)

Latest update broke usability of Firefox. Firefox no longer remembers which tab I was on before I moved away from it. It’s opening a new tab and don’t even get me started on the button movements.

There should be some minimum usability studies a product must do so that they don’t mess up too badly.

Asked by Jithin 1 month ago

Answered by Jithin 1 month ago