Firefox for iOS Support Forum

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

I've tried turning off the setting where it clears cookies upon exiting firefox since it keeps logging me out of websites but whenever I exit the data managment setting they reset to have clear cookies turned back on, is there anyway to fix this?

I was away for 3 months and when I returned my laptop would not let me access Firefox for emails. My Iphone would. Now my phone won't but my laptop will. How do I get Firefox working back on my Iphone? Thanks for your assistance! Sharon

Yesterday I started using the latest versions of Firefox on my Macbook Air and iPhone. I am signed in with the same login information on both devices. I have turned on Sync in both places, and hit "Sync," but the bookmarks haven't come through. I saw this: " Go to the menu ( on iOS or on Android) and tap Sync and save data." But there is no "Sync and save data" when I click on the iOS menu. Or "ready to scan." Like I said, going around in circles. When I try to use the QR code, I'm consistently told that I have to do it from within the FF app... which I believe I'm doing -- the little QR reader to the right of the search bar. Please see attached shots?

The latest and previous versions for over one year-two years have had problems with tabs.

1. My account is logged off after closing FF with the active tab opened and starting again. Whatever service I am logged in to is logged off. DEVS!!! JUST TRY IT!!! The services in other tabs are logged in but not in the active one.

2. opening a link in a new tab ("right click") throws me somewhere in the list of my tabs. It is not opened just next to the active tab. just somewhere ahead. eg I have 80 tabs. My active tab is 60th. the link opened in the new tab is 75th. Unlike in Chrome next to the active tab.

3. tabs sometimes "lose" their address. They are blank. They very rarely open properly after a few restarts of FF.

4. moving tabs is very difficult unlike in Chrome or Safari

I have sync enabled for all, but on my phone, only the websites are listed for my logins and passwords. They all say "no username", and the passwords are all blank

When ever I ask Siri to search anything on the internet, and I have Firefox set as my default, when I click on a link to open the search, Firefox crashes immediately, no load, buffer, etc just crashes. And it’s not a momentary mishap, is every time. It gives me the message “this is embarrassing…”

A website I work with has the ability to click an icon and it reads the text for you as it highlights the text it is reading. However, I am having problems with either the highlighting being slow and behind the reading or not even showing up at all on short things. It is working on other computers so something is up here. Any idea?

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breach. It said password and partial credit card data was compromised. Is this a legitimate notice or a scam to get me to click the link it provided to go to Dashboard.

I recieved an email this morning at 3:36AM notifying me of my email address being found in a data breach but I wasn’t on Firefox at the time & wanted to verify where to forward it to.

I received an email from Firefox Monitor stating that [email address] account have detected that your email may have been exposed. We recommend you act now to resolve this breach. Did this email come from Firefox?