Showing questions tagged: Show all questions
  • Archived

Buggy link and tab behavior

Any else seeing this lately? 1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the inte… (read more)

Any else seeing this lately?

1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the intended previous page, skips pages, or refuses to load a page entirely, requiring the user to close all tabs and manually re-enter the URL.

2. **Loading Issues with External Links**: When opening links from external applications (e.g., email clients), Firefox frequently fails to load the expected webpage. Sometimes, it does not load any page, or it loads to a blank or the home page despite the URL being visible and highlighted in the address bar.

Asked by m4dc4p 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Open Tabs images mostly missing

When I press the infinity symbol to Open Tabs most of the tab images are blank. Up until recently when I used Open Tabs all the tabs would have images of the page. Now … (read more)

When I press the infinity symbol to Open Tabs most of the tab images are blank. Up until recently when I used Open Tabs all the tabs would have images of the page. Now only a small percentage show images. Most just show an icon. What's up?

Running IOS 17.2 on an iPhone13 mini

Asked by eberger5 1 year ago

Last reply by eberger5 1 year ago

  • Archived

page keeps reloading and going to the top

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/rev… (read more)

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/reviews/leave-the-world-behind-movie-review-2023

The page loads fine but while I am reading it, every 30-60 secs it reloads and takes me back to the top of the page. I have been having this problem for a couple of weeks now and it has persisted thru a couple of updates.

I am running IOS 17.2 on an iPhone13 mini.

Asked by eberger5 1 year ago

Last reply by eberger5 1 year ago

  • Archived

Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (read more)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (read more)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 1 year ago

Last reply by Paul 1 year ago

  • Archived

Drop Down Menus Don't Work on Firefox iOS

To whom this may concern, For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down … (read more)

To whom this may concern,

For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down menu in mobile, the menu does not register my selection and remains on its default setting/option.

I know it has to be an issue with Firefox iOS specifically because when I opened the page on safari (mobile) the drop down menu worked fine; same with google chrome (ios) and the desktop version of firefox (on mac).

I tried to fix it be clearing my private data and the website data from firefox ios, but it didn't do anything.

I don't know what else to do and it's driving me crazy.

Please help!

PS If it's relevent, my firefox ios is up to date and currently running Firefox 116.3, though the issue was also present in 116.2 and whichever version(s) of firefox was running at the beginning of August 2023.

Asked by Cjaxoj36 1 year ago

Last reply by Cjaxoj36 1 year ago

  • Archived

can't access icloud.com

Using Firefox iOS I can't access icloud.com. I get the message "your browser is not supported." Other browser work fine (safari and chrome) but not Firefox. I am using 1… (read more)

Using Firefox iOS I can't access icloud.com. I get the message "your browser is not supported." Other browser work fine (safari and chrome) but not Firefox. I am using 116.2 (33536). Uninstall and re-install did not solve the problem

Asked by michael 1 year ago

Last reply by Paul 1 year ago

  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 1 year ago

Last reply by Paul 1 year ago

  • Archived

Amazon

After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video. For assistance please go to www.Amazon.c… (read more)

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 1 year ago

Last reply by Paul 1 year ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 1 year ago

Last reply by Paul 1 year ago