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Suddenly unable to access a state website

For some reason I can no longer access a state website (https://legis.wisconsin.gov/) from my laptop, either with Firefox (my normal browser) or Chrome. I get the messag… (read more)

For some reason I can no longer access a state website (https://legis.wisconsin.gov/) from my laptop, either with Firefox (my normal browser) or Chrome. I get the message that says my request has 'timed out'. However, I CAN access that site from my smart phone, using Firefox. I haven't intentionally changed any settings on my laptop. I have no problems accessing any of my other sites (Gmail, Facebook, etc.). Using Firefox version 93.0 and Windows 8.1

Asked by tomalisankus 2 days ago

Last reply by FredMcD 2 days ago

  • Archived

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 8… (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 6 months ago

Last reply by soapmuncher 6 days ago

Facebook Fence

How do I get rid of Facebook Fence? It is blocking me from signing onto Fingerhut web site to pay my bill. I had to use Chrome instead, and since I could get on with Ch… (read more)

How do I get rid of Facebook Fence? It is blocking me from signing onto Fingerhut web site to pay my bill. I had to use Chrome instead, and since I could get on with Chrome that means it is Firefox. I tired to get it so I could get on but could not figure it out.

Asked by chlpro 1 week ago

Last reply by cor-el 1 week ago

Freeze ups and memory problems

Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I g… (read more)

Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I get " Firefox not responding" constantly. I like Firefox and want to continue to use it. Will you be issuing a fix? I hope that this problem will be resolved soon. Is there a way to restore a previous version of Firefox so that I may use the internet. Thank you, Steve

Asked by SteveGS 2 weeks ago

Last reply by FredMcD 1 week ago

Dropdown menu do not work after update

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the… (read more)

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the website http://cranburydigitalcameraclub.org/ and try to click on any of the dropdown menus, nothing happens. e.g. Hover over Calendar and they click on Main calendar. I've tried this with Chrome and it works there. Another member has spotted the same behavior.

I'll guess that it is java related. Did something change recently? I know java hasn't been supported but this has worked for several years now.

thanks in advance Will

Asked by williamcooke 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Frequent Firefox Updates

Hello, I have a Windows 8.1 Lenovo ThinkPad. I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox. … (read more)

Hello, I have a Windows 8.1 Lenovo ThinkPad. I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox. I've observed that Firefox has been updating software quite often. In fact, some days it's more than once. Can you please chill on that, limiting the updates to once a week or so? Every time Firefox requires me to update, my laptop freezes for some reason and I must reboot and open documents again and again.

I'd also like to bring to your attention that the text using Firefox browser was once black and crisp using my screen magnifier. Approximately eight months ago, it has changed to grey and fuzzy. This doesn't happen on all web pages but most. Can you please fix that also? The Fusion people say they can't do anything about this as "Firefox broke the accessibility by updating the browser". Can you please partner with them to get this straightened out? I need my black crisp text back! I also recommend you do Firefox software testing with folks like me who use this sort of software to be sure they play well with each other before releasing updates.

When using my screen magnifier, some of the magnified words disappear off of the screen. In order to see the rest of the words, I must pan with my mouse. This is not very efficient. Is it possible for you to work your magic so that words wrap to the next line automatically when things are magnified? This is possible when using my Note 5 phone using Chrome browser, haven't tried it with Firefox.

Please don't forget about folks like us. There are many of us who use screen magnifiers. Thanks!  :)

Asked by barbmill1 2 weeks ago

Last reply by cor-el 2 weeks ago

google problem

Used firefor for well over 10 years never a problem. but today i try to get google to load and i keep getting. the message below. Did Not Connect: Potential Security Iss… (read more)

Used firefor for well over 10 years never a problem. but today i try to get google to load and i keep getting. the message below.


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this web site requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

Asked by gpusey8871 2 weeks ago

Last reply by FredMcD 2 weeks ago

Extension disappeared from toolbar

Firefox on PC. I had an icon on the toolbar for Google Translate, then a Firefox update came along and the icon disappeared. Google Translate as an extension is still the… (read more)

Firefox on PC. I had an icon on the toolbar for Google Translate, then a Firefox update came along and the icon disappeared. Google Translate as an extension is still there but can only be accessed using CNTLSHIFT keyboard keys. I cannot drag and drop Google Translate back onto the toolbar using Other Tools/Customize Toolbar or any other way I could think of. The curious thing is, I have another PC that I believe has gone through the same update process and the icon is still there. What happened?

Asked by MAN2015 2 weeks ago

Last reply by cor-el 2 weeks ago

Lost Passwords

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done a… (read more)

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

Asked by da-vigo 3 weeks ago

Last reply by cor-el 2 weeks ago

Secure Connection Failed

I continue to get this message "secure connection failed" while trying to access this site : www.courts.mo.gov. I can practically get any other site with firefox, google… (read more)

I continue to get this message "secure connection failed" while trying to access this site : www.courts.mo.gov. I can practically get any other site with firefox, google or internet windstream. Please advise or FIX. Thank you much!

Asked by bKolen 2 weeks ago

Last reply by FredMcD 2 weeks ago

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 1 month ago

Last reply by TNorth 3 weeks ago