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Secure Connection Failed-I was a victim of Microsoft computer scam

Please help me! Last week, was the victim of a computer scam. I called the 888# pop-up on screen. Looked so real w/MS logo and MS defender logo. I stupidly gave my IP add… (read more)

Please help me! Last week, was the victim of a computer scam. I called the 888# pop-up on screen. Looked so real w/MS logo and MS defender logo. I stupidly gave my IP address, name, cellphone #, (which I reported to MS fraud division and the FBI). (I installed a VPN, after the fact.) I can't believe I was so taken in by this guy.

  I went to my bank in person and gave them my new email address.  I tried to log in to my online banking today. Message "Secure Connection Failed. You are not securely connection to this site.Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.) "
Now, I'm terrified that this scammer has access to my computer.
I'm afraid to access my online banking. He may even have access to my other online accounts, such as my cable, retail stores, etc. where I changed my email addresses and passwords.
Even if I can get "securely connected" how do I know I'm safe from these guys who have my IP address?
 What can I do?  Can someone please help me? Or make a suggestion as to where I can go to resolve this (if possible?
 Thank you so much.

Asked by seena_s22 5 hours ago

Last reply by cor-el 50 minutes ago

New Computer, Saved Logins are not showing when I log into Firefox account

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had prev… (read more)

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop.

Am I just missing a step?

Asked by mmccormack2 13 hours ago

Last reply by cor-el 4 hours ago

Sending Outlook 365 Message to Notes 365 is failing today. Worked yesterday.

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below: "We're sorry. We couldn't fet… (read more)

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below:

"We're sorry. We couldn't fetch your notebook. Please try again later. Details Error: The operation is insecure.Date: 2022-06-30T20:50:27.878ZSession ID: 0b74e553-3b1a-4c21-be65-b0f493b11951"

I was able to Edge to get it to work - but want to use Mozzilla...

Asked by jacquelinepilcher 6 hours ago

Last reply by jonzn4SUSE 4 hours ago

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (read more)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Asked by starfish3865 10 hours ago

Last reply by RobertJ 6 hours ago

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 day ago

Last reply by Paul 1 day ago

amking a short cut of the wed adress on th desktop

hi, does any one know how to make a short cut for the web on windows desktop. As chrome and Microsoft edge do? edit: added a space before 'As' to remove unintentional li… (read more)

hi, does any one know how to make a short cut for the web on windows desktop. As chrome and Microsoft edge do?


edit: added a space before 'As' to remove unintentional link.

Asked by Azin 2 months ago

Last reply by Bill Mitchell 1 day ago

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo galle… (read more)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  In a standard photo gallery. 
This means that the image was saved on my computer without a link from the Internet.  And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet. this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 1 day ago

Last reply by Dropa 1 day ago

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (read more)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Asked by administrator25 1 day ago

Last reply by Dropa 1 day ago

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

HELP!! HELP!

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Acc… (read more)

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Account. I do not get a message about browser - but if I click SIGN-IN, it just sits there. I called my Bank...told me I have to use Google, Chrome or Edge - DO NOT WANT TO USE ANY OF THOSE. I had no issue signing in until it upgraded. PLEASE tell me how to fix this - I have cleared my Cache and History, etc. Nothing works. Please HELP!!! Do not want to use another browser to access this account - do not feel safe with any of them - why I use Firefox. Thank you.

Asked by Linda 3 days ago

Last reply by Terry 2 days ago

My Ajatix Drop Down Menus not working with Firefox

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Fire… (read more)

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Firefox, but do work in Chrome and Edge. Looks like it's not working on my iPhone also. I have a new desktop computer with Windows 11 home edition. Ajatix used to work fine on my old Windows 10 computer. What to do? Thanks

Asked by ron151 4 days ago

Last reply by cor-el 2 days ago

Firefox refuses to open anything in new tab

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this. … (read more)

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this.

Unable to use "+ tag" to search through saved tags in address bar anymore

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro I am unable to search through tags in firefox address bar as explained here in this documentation https://sup… (read more)

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

Asked by avimehenwal 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

I've been locked out of Sync. Found recovery codes, but they don't work. Is there any way to gain access?

Hello, Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox… (read more)

Hello,

Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox recovery codes, which were issued in 2019 when I enabled 2FA, however when I try using them I get "Recovery code not found."

Can these recovery codes be used to prove my account ownership, even if I somehow generated new codes after 2019 but didn't save them (which I doubt, but it's not impossible) ?

I am not logged in on any other device so I cannot disable the 2FA that way. Is there any hope?

Asked by tagree 3 weeks ago

Last reply by TechHorse 4 days ago

Spell Check Tilde

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence un… (read more)

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence until your push enter, it will then be corrected however before you push enter to post it, it will show it as the misspelled word. This issue is not prevalent on other browsers such as Chrome, Edge, Brave.

Asked by davidkuper 4 days ago

Last reply by cor-el 4 days ago

Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (read more)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Asked by WebSpaceships 5 days ago

Last reply by cor-el 4 days ago