Firefox Community Forum

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

Somehow yahoo became my default search engine and when I do a search I get the same advertisement that blocks the entire landing screen, how can I change it back to google?

Firefox recently started asking for a profile when I tried opening a link from email but, not having a profile, I ignored it. If I copied the link into my firefox browser (already open) I could see the link contents, i.e. page(s) opened. Since then I have closed Firefox and now get asked about a profile and have tried using original and creating a new one. We have, unfortunately, reinstalled firefox so this is now more complex. At present, whether I login to Mozilla account or not, my passwords, history etc are no longer on my laptop, despite supposedly being connected. Firefox on my phone is currently the only source of my passwords etc, which is not good as I cannot export from there!

Can I restore this info somehow? We've tried a few suggestions found on the web, but no good yet.

Has something changed recently? My husband got the same profile request on opening Firefox but it worked when he selected use original/default profile.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Maybe that's at the root of the problem I'm constantly having with my history & bookmarks being unavailable every time Windows updates? The strange thing is that this page shows that Firefox does know I'm using 11.

I've already posed the question I have about resolving that matter. Hope this helps someone figure out the answer. Thanks to whoever tries!

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters.

I can do this when using Edge.

I have updated my browser to latest version. Have also contacted Bt and have been advised that the issue is your browser. My wife has a chromebook and has no issue with the above problem.

Please advise.

John Tibbles

I rebooted my laptop to find that Firefox removed all of my data. I looked up for ways to fix this and then arrived at the conclusion that I could create a profile and set the folder to one of the profiles that weren't listed on Firefox. It seemed to save my history correctly and my saved downloads, but they all said that they were moved or missing. I checked the passwords and instead of the long list of passwords that I normally have, there were only a couple, and the passwords were also sometimes outdated. I cannot recover some of these passwords. I've tried checking the passwords in the other profiles that were listed in the profiles and nothing shows up. None of the cookies were saved either

I find a website I like, I add to bookmarks, chose a location, add some tags and save.

Next I look for bookmark to verify it saved and it is not in folder it was saved into.

I open Bookmarks and search for this newly created bookmark and it is not in the correct location, it is in another folder, or past the folder in a tree that is not seen under the drop-down up under address bar, only through searching via Bookmarks. After I searched and I had found it, I chose open in folder, saw its position and dragged it to the folder and position I wanted it to be, then close the search, use the drop down folders in bookmark bar and not there. ??

Go back to Bookmark search, find it and it is shown to be where I last dragged it, but it is not there unless I search for it.

So not sure what is going on with bookmarks, but after saving they are not saved where I directed them to save and I am losing my bookmarks to some void in my bookmark manager.

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How can I get it back to working like it should. Issue is only with my laptop, my other computers work just fine.

Scott/Omaha