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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 day ago

Answered by InfernalLord 5 hours ago

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Firefox window refuses to open maximized

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some o… (read more)

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Asked by Jim 1 day ago

Answered by RobertJ 1 day ago

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Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 4 days ago

Answered by jfelber 1 day ago

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Two-sided printing rotating on wrong axis - Firefox 103

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem f… (read more)

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem for Firefox 85 / 86, and said that it was fixed by updating to the current version. I have the current version, but am getting the same problem. I have tried manually setting instructions to flip on long side (portrait orientation), but that doesn't work. Help!

Asked by mlb46 1 week ago

Answered by mlb46 6 days ago

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Cookies and Site Data section, Manage Exceptions… Keep deleting

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites t… (read more)

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites to be always blocked, but every time I go back to add another or check. They have been removed. Also if I tick the delete cookies when closed. That also deletes the exceptions. Why would it do this?

Why on earth would I continue to re-enter the same several exceptions every time I open Firefox?

Am I missing something else in the settings? And yes I always click on save changes.

Thank you for your time. Doc

Asked by Doc 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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big crash after UI changes

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in a… (read more)

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in about:config site with the parameter "ui.textScaleFactor" with a value of 100 it will be fixed. but by mistake i changed it to 10 insted of 100 so when i open firefox i have a super big black screen

most of my problems are i can't reinstall firefox because it made the same weird big ui problem. There is any way to fix it?

thanks in advance

Asked by martinrizzi7 1 week ago

Answered by Terry 1 week ago

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Firefox updated overnight and everything is HUGE

I loved Firefox. Yesterday. Today, I very much dislike it. My nice, neat desktop is not overwhelmed with the tab, url, and bookmark bars now taking up fully one-third of … (read more)

I loved Firefox. Yesterday. Today, I very much dislike it. My nice, neat desktop is not overwhelmed with the tab, url, and bookmark bars now taking up fully one-third of my viewable screen. The pinned tab icons are enormous, and I've spent hours and hours trying all the proposed fixes but none of them work. This is like a cartoon of a browser with gigantic everything since I have to manually change the size of every single web page I visit. The pinned tab icons are so huge they are literally blurry. And, yes, it's as easy as Ctrl + 0, but in my line of work, I browse hundreds of webpages a day, and this is just not acceptable.

Just to be able to see a tiny segment of this page to type this question (i.e. how do I fix this or at least roll it back to the way it was yesterday?), I have to minimize the page to 67% (from the 150% it starts every page at) and the TOWERING tabs and bookmarks and enormous search bar are blocking out the top third of my entire 17" screen, so I can literally only see--again at 67% no 100%--this comment box. And only the part I am writing it, if I wanted to use bold or whatever options are up there, I would have to SCROLL up just to see them. This is just insane. And completely unworkable. I don't have hours to spend fixing every page, scrolling up and down to see a single image or comment box plus editing options. There must be a way to fix this or roll it back to my delightfully compact, unobtrusive tabs, search bar, and bookmarks and make it so every webpage I visit isn't so huge that I have to scroll not just up and down to see what I saw yesterday with ease but from left to right, too! Honestly. This is just dreadful.

Asked by tollyday2 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x 10… (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Gary77 2 weeks ago

Answered by AliceWyman 2 weeks ago

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Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (read more)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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Sync not working

duplicate of /questions/1384699 thread Your sync does not work. NO I DID NOT CLICK ON USE MY PHONE. Your site is sitting there doing nothing with it saying click to ins… (read more)

duplicate of /questions/1384699 thread

Your sync does not work. NO I DID NOT CLICK ON USE MY PHONE. Your site is sitting there doing nothing with it saying click to install on other devices. It is stupid your system is really bad

Asked by Kirby 1 week ago

  • Solved

Importing Bookmarks

1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive. 2) I had installed Firefox … (read more)

  1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
  2. 2) I had installed Firefox on a new Windows 11 laptop.
  3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
  4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
  5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Asked by janice-hite 1 week ago

Answered by MarkRH 1 week ago

  • Solved

FIREFOX AUTOMATIC CLOSING WINDOWS

Hi: Why does Firefox 102.0.1 (Windows 11) keeps closing windows after a while (window inactive for an hour or so)? I have 25 or so windows opened (I work at them constan… (read more)

Hi:

Why does Firefox 102.0.1 (Windows 11) keeps closing windows after a while (window inactive for an hour or so)? I have 25 or so windows opened (I work at them constantly, I need them all at any time / even after an hour or so , some of them have tabs) . I have plenty of unused memory , there are NO issues like responsiveness , no crashes, etc); but I can't find some of the windows after a while , some windows have several tabs so I have to reopen the windwos with those tabs again. I have clicked on each of the available windows just to make sure I haven't overlooked; but I know for sure some windows are missing. I have disabled ALL extensions (there aren't many) but that doesn't solve the problem. Is there a setting (about:config) to tell Firefox NOT to do that automatically? It is like it is "garbage collecting"...... ....also, why is there no more confirmation dialog window when closing Firefox with multiple windows ? I don't mean closing tabs , I get confirmation dialogs for closing windows with multiple tabs , just not when exiting Firefox with multiple windows. I do have the sessions back when I restart firefox but I won't mind having a dialog window asking me if it is OK to exit.

Asked by HeavenlyFox 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

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GODDDY

Godaddy does not work at all on Firefox or in private. I had one add on and I disabled it. Godaddy still does not load Godaddy. Shall I simply remove Firefox and rein… (read more)

Godaddy does not work at all on Firefox or in private. I had one add on and I disabled it. Godaddy still does not load Godaddy. Shall I simply remove Firefox and reinstall. I've spent 9 days now chasing this problem. Godaddy works fine with Chrome and Microsoft Edge. I no longer want the hassle of Godaddy issue.

Asked by peter616 1 week ago

Last reply by Paul 1 week ago

  • Solved

Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mi… (read more)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

Asked by lemming3k 1 week ago

Answered by cor-el 1 week ago

  • Solved

Icons changing to the same "world" type symbol for everytyhing.

Hi there, All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed i… (read more)

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

Asked by chill285 1 week ago

Answered by cor-el 1 week ago

  • Solved

YouTube videos refuse to play now

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in t… (read more)

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

Asked by omglulzfunny 1 week ago

Answered by omglulzfunny 1 week ago